I've had a TOTALLY different experience here than the guy who left the other review. My family has…read morebought two cars from him within the last seven years or so. He does our oil changes and other general repair if needed, on these and the car we didn't get from him. He's nice and helpful and charges very reasonably. His mechanic is very knowledgable. We really only go to this place.

NEVER NEVER I repeat NEVER take your vehicle to this awful place! Owner Troy is low down, mean,…read morelacks customer services, keeps your vehicle for years, lie, never returns call, smart mouth, always asking for money before doing work, can't keep employees due to lack of paying them, his company lose and steals parts, charge you high for simple jobs or lie about a major job that your car don't need. JUST HORRIBLE! They had my car for 2 1/2 years to replace a motor! He was going to charge me $3400 to put a use motor in a 2006 300! I gave him $1500 down and never receive a call. I always called him! I finally got tired of waiting and mentioned I wanted my money and my car back. Took him almost a month after I got the police involved to give me my car and $1500. back!!! He have a smart mouth and don't care about his customers! He messed my new car up by taking off parts that didn't needed to be removed to replace a motor!!! Messed my transmission up by having it outside and etc. DO NOT TAKE YOUR BUSINESS TO HIM! YOU'LL GET RIPPED OFF AND RECEIVE NO CUSTOMER SERVICES! He's a fraud and a fake mechanic!!!!

I have previously visit this Tuscaloosa location during non-emergencies and emergencies. The…read moreemployees have always been very knowledgable and helpful. I genuinely do not believe that I have ever been to an auto parts store that was so customer-service oriented. Today, I came into the store in need of "Fix a Flat." After helping me find my originally-intended item, this particular team member listened to my current issues, and he advised me of a possibly better solution. This resulted in his assistance in plugging my tire's puncture hold, and I was on my way! Saved me money, too! He was very helpful and willing to help me in the cold! Special shoutout to him!

I sold my BMW so I could buy a new one from BMW of Tuscaloosa. I canceled my extended warranty from…read moreBMW of Tuscaloosa so I could use the money for a down payment on a new BMW. My money was approved to be returned in December 2025 and I have still not received my refund from my extended warranty and I have not bought a new BMW because they do not want to return my money, I've ask them numerous times with no help so Don't guess I will be buying another BMW!

I started going here during the pandemic. Unlike some of the chains, they didn't push the silly…read moremask BS. They also are very helpful and have what I need. I will never go back to the chains.

Great place to buy anything you need for your ride. I have a 2006 Chevy Colorado, this was the only…read moreplace in town I could find a battery to fit it.

Management would not render the sale price that was clearly advertised right in front of the…read moreproduct he wouldn't even walk his lazy ass back there to see the advertised price So I went all the way back out of the store to my car and got my phone and took a picture of the sale and brought it to the front to show him it was on sale and he still wanted to over charge me I told him to keep it and left but they haven't heard the last of me I've got the picture of the sale that advanced advertised and a witness to the whole ordeal and what was said back and forth with the end result being that I had to pay the regular price and not the sale price they have got some of the rudest employees that I've ever experienced in all my 54 years and I plan on taking it to the next level. If need b

Bought a battery in October 2022,went dead a couple days ago. Refused to exchange. No more business…read morefrom me.

Once again always a pleasure stopping in auto one they're always fast efficient and friendly. Even…read morethe simplest tasks they're more than capable willing to help you Thank you!!!

Went in to have the battery replaced on my Mini Cooper this morning and Dean was so helpful! Mini…read moreCooper's have a tendency to be a little tedious, but Dean was excellent and installed the new battery seamlessly. Highly recommend.

store has lazy staff 100% will not work or shop here they seemed lazy and high on drugs especially…read morearound closing came in and seemed like they were high

I needed a alternator for my ailing SUV. They were courteous, friendly and helpful. The price was…read morevery reasonable. The store was clean and well staffed. I was in and out, in just a few shorts minutes. A GREAT EXPERIENCE. I WILL SHOP HERE AGAIN !!

Staff is always very rude and does not want to help anyone find what they are looking for. Everyone…read morelooks at you like they hate you walked in the door

THIS IS FOR HWY69 south store. I called and ask the manager…read moreto look up front end parts for my truck and let him know I'd pick them up in a couple hours. When I arrived was told they got busy and he didn't get to pull them so he pulled them with me there I paid for them and he said wait a minute he pulled the wrong parts yes all of them so went back refunded my money and pulled the parts again. Now maybe that's OK for some but you'd expect the manager to know what's going on and at a minimum know what he's pulling. I'll just say good luck if you should go there.