10/5 Well unfortunately it is October 5th and I have not received the credit on my credit card; the…read moremessage of which I received on my phone 9/15. As soon as the credit comes through I will change my review to a more positive one, but right now a bad massage and very bad follow through from the manager's accounting department-is what I received. I will update the review as soon as the credit comes through. Note The actual credit has not received on my credit card yet: 9/15: I received two messages today from the spa manager when I returned home who was VERY apologetic and very kindly offered me to come back for another therapist or a refund. I thought this was *very * professional. Unfortunately I left Nice after the spa so can only take the refund . I'm not sure about the comment that I should have stopped the massage and they would have had someone else do the massage as with hundreds of massages I've never had an experience like this and didn't know *I* was wrong in stopping and giving the therapist direction multiple times but was instead supposed to ask the therapist to go get me a new therapist. Simply taking direction would have sufficed. But again, I was very impressed with the manager's two voicemail messages and offer to correct the situation by a new massage or refund. This was definitely in line with the quality I had expected.

Do not go here for waxing (epilation) - especially bikini waxing. It was the worst bikini wax of…read moremy life and I've had many. The biggest offense is that it's not sanitary! I thought perhaps everyone gets their own new pot of wax, but NO - They dip the same metal tool in the wax and apply it to you over and over - who knows how many people have used that same wax. It doesn't matter what the rules or health code is in France, it's just not sanitary and shows they don't respect their clients' health and safety. Before I could say no, she also spread some sort of cream on afterward that burned and made my skin very red. Any true professional knows lotions/creams are terrible after waxing. The esthetician was friendly and fast, but that was the only positive. I regret not speaking up and just refusing to get waxed once I saw she was going to double dip. I hope this helps someone else in the future. And I hope the spa changes their policies - use the wooden sticks one time only and throw out after each application! That is the only sanitary way.

Serious failings on nearly all accounts at the Clubhouse Les Caroubiers restaurant at the Terre…read moreBlanche Hotel.The waiter was ok to start. The starters were brought out and 2/3 were the wrong item. This was not a problem and we asked them to be corrected. The main courses came out and they were ALL incorrect, again. The waiter then rudely addressed a member of our party saying the item they ordered wasn't available after trying to give them the wrong item, this was 40 minutes after we had ordered the item. After a few excuses from the waiter the manager was sent over. The manager in the suit was extremely rude and raised his voice with the member of the party who was given the wrong food twice without apology. There were inconsistent and inadequate excuses given by different members of staff. Our waiter stopped serving our table for the rest of the evening we were not addressed by our waiter or the manager. We were served by a lovely young woman did a good job and was left to clean up the mess, thank you to her for the good service The sommelier in the suit was lovely and gave great wine recommendations, he should be promoted. Overall this experience missed the mark. There was no apology and no effort to make the situation right. 0 stars.