Not helpful or willing to look up part and description, it was not that difficult to look up on…read moretheir website but employees can't look up

Staff were helpful and polite. Suggest specials they were having and saved me some money.read more

I have taken several trolling motors in to get repaired they are wonderful the owner is awesome I…read morewould highly recommend Bubba working on any of my equipment. Very nice people prices are very competitive their work is top notch

Broke a steering cable on my trolling motor and went here for repairs. Shop opened a couple of…read moreminutes late. I was told that he couldn't provide a cable based on trolling motor model, we needed to measure the old cable. It would take 1-1/2 weeks to get to my motor I left it. If I left the boat, there was a 30 min labor charge for removal and another 30 minutes to reinstall. I have a gator mount, so removal is literally loosening one hand crank and taking four bolts off the pedal. I did it in about 5 minutes, including getting the socket wrench ready. I asked for a short primer on what it took to replace the cable, because I didn't want to wait that long. He asked if I had ever done it. When I said "no", his response was "you'll probably mess it up then." Took it home, took three screws out to remove the top. Removed one c-clip and the gear it held and had the cable off in about 10 minutes. Went back and got the right cable and had it replaced in about 15 minutes. Good shop for parts. Not so good for rapid service or other assistance.

Do not let this shop work on your vehicle totally unprofessional! Charged me $700 more than agreed…read moreupon price. On day of install after waiting over a week owner states he couldn't get the tires we agreed upon, (agreed up Nitto Grapplers/ got Patagonia tires) put cheap Chinese Shocks & Coils on my Jeep, one day after install now have death wobble, I've called the shop 6 times no answer/ no voicemail, sent numerous text messages no reply. After install called 3 local tire shops who all said they could get my tires same day or next. I was over charged have cheap parts on my Jeep, paid $5200 for cheap Chinese parts, and new Death Wobble. Buyer Beware

Outstanding! Very…read morehappy with the service with my F-150! No BS, straight shooters! Had them re-torque my lift kit, fair price, honest answers, very happy. I trust them with my truck, you should too! Dobes

I was lured to advanced auto parts by the numerous yellow signs declaring installation is free if…read moreyou buy a car battery. I purchased the battery ($250) and there was only one person who could install the battery and he couldn't do it until the next day. I came back the next day and he installed the battery. It took about 40 minutes. He then informed me that the "free" installation was $75, but he would only charge me $50. Quite the racket

It's not a good feeling when all the warning lights go off in your car and you can't get it to…read morestart! After needing a jump twice in one week, I headed to Advance Auto Parts to see if I could get the battery tested. I went inside the store to let them know what I was experiencing, and Curtice came outside to check the battery. The testing system showed that everything was fine, but he gave me some reasons why I might be experiencing these issues. Ultimately, we determined the culprit was likely my new dash cam coupled with an older car battery. It was the original battery that came with my car several years ago, so it wasn't able to handle the "standby" mode, even with the battery pack. Because I was running low on time for the afternoon, I opted not the change the battery until a few days later, but I appreciated being able to get a battery test at Advance Auto Parts when I needed one.

I must say John E. Provided the best customer service! He was able to help me from A to Z to get my…read moreproblem fixed. Took the time to double check my battery to make sure it was good to go and helped with my installation. Coming here for all my problems going forward because of him. 5/5 customer service and great experience!

Good customer service. I came in just to buy a headlight bulbs. I didn't expect them to change the…read morebulbs for me but they did. I'm so impressed with their good customer service.

I stopped in because I thought I needed a new car battery. Wallace was a life saver!! He helped…read moreswitch out my terrible corroded battery for a new one. His patience was commendable and he was so nice. Highly recommend this location, the staff are really great and they know what they are doing over there!

Had a new Battery Put in my car. The staff was great. James…read morereally knew his stuff. I will definitely be back.

Absolutely the worst place to get parts. Run. Don't walk from this company. Ordered transmission…read moreand transfer case for an Explorer. What was sent to me was those parts for a Ford Edge. Started the return process a week ago. I returned the transfer case myself because it was small enough to fit into my other vehicle. Drove to the warehouse to exchange and the one for the exchange they had tagged as for an Explorer was ALSO for an Edge. Decided to return the transfer case and transmission right then. Sourced a different part from another company while waiting for the return to be initiated. This was a week ago. I was promised a week ago that the transmission (sitting on a pallet and too heavy for me to pick up) would be picked up by a driver "tomorrow". I've called each day since then and was assured that it would be "tomorrow". Finally contacted the "Sales Manager" and was again told "tomorrow". It is BEYOND RIDICULOUS that it takes a week to pick up the part especially when the warehouse is 10 minutes away. IT is also UNACCEPTABLE that the part is on a list and not getting picked up and that "dispatch" cannot call a driver and make sure that they swing by the shop and pick up the part. The ONLY honest and competent person I've dealt with is the guy in the warehouse who took my transfer case. 1) Don't know what parts they have (labeled wrong in their system) 2) Sales people are clueless 3) Return process is ridiculously long 4) Dishonest reps at every stage of the process Again. Run. Don't walk away from this shady company. This company gets ZERO stars from me. But I have to give it at least one star to post this review.

Jeff is the man with a plan we national auto repair have been using them for 20 years plus and he…read morehas been an absolute pleasure to deal with thank you Jeff!!!!

what business establishment does not greet customers when they come in. I felt like i was not…read morewelcomed there at all. I will not visit this location any more. the auto parts are great but the customer service is pathetic. This company should work on training employees on customer service.

Store has horrible customer service, have been waiting for my part to arrive for weeks now and they…read morejust keep saying it will arrive the next day but never does. Un top of that now I gotta wait another week for my refund. no one in the store know what they're doing.