Fun for family of all ages. The best crispy crust pizza. Laser tag was a blast. The manager waited…read moreon our tables and was very helpful.

Great family entertainment, food is good. Wings were really delicious, juicy, tender, crunchy and…read morejust the right amount of spiciness yum a must try.

This was a fun way for the kids to burn off some energy on a February Sunday afternoon…read more We dropped in to join a birthday party. As a franchise, I just had to update my waiver that was already registered under my phone. As part of the party, the kids got access to all the areas. They had laser tag, dodgeball, trampolines, rope course, and a small arcade. There were slides, a ninja warrior course, and more. My kids ran around, then ran around some more. The family hosting got pizza and soft drinks for the partygoers. They reserved the room and our host Amerika Gomes made sure we were taken care of. Even management, Mario, came by to make sure all was well. The place is usually crowded, but this Sunday it wasn't and so the kids didn't have to wait in lines for any of the attractions very long, if at all. It was clean and the entire staff from the front door to the end were pleasant. I would return here for my own kids birthdays.

The kids had a great time at Urban Air. They loved all the different activities and the pizza was…read moresurprisingly good. But overall, I was really disappointed with how things were handled. We bought the platinum package, which was already expensive, and I rented a room so we could have some privacy. What I wasn't told is that the number of tables and chairs depends on how many wristbands you buy. That should absolutely be explained when booking. I knew this was the case for having the party in the general area but not in the private room which you're already paying extra for. I had several older family members come who weren't going to jump but planned to buy food and drinks, and there weren't enough chairs for them. When I asked about renting more tables, I was told it would cost $100 for one table and six chairs, which is ridiculous. It was embarrassing and frustrating, especially for what we paid. The girl in charge of my party was really nice and polite, but every time guests arrived, it took a long time for her to come to the room to hand out wristbands. That caused delays and confusion for everyone coming in. I would not recommend Urban Air for a birthday party. Take your kids on a weekend for fun if you want, but I will never host a party here again.

Good spot to hang out with family, its crowded but still fun, drinks, food, arcade, bowling area.read more

Two experiences, very different, yet also the same…read more #1 - November 2025 - overall a decent experience, although my friend's beer glass "broke"* and drenched our table and got two of us wet (*or so we thought, see 2nd experience) and service was slow, if very nice. (They were crowded that day.) #2 - May 2026 - went with a different friend, whose beer glass also really drenched him - like soaked his entire lap. Turns out they use some kind of tap system that fills glasses from the bottom. There's a big indentation in the bottom of the glass (so you're not getting a true full pint either!) and there is a hole up in that hollow in every glass -- so if you find that hole with your finger, the glass just drains, whoosh. It doesn't take much contact to do, and all your beer rushes out fast. So, on the first occasion, they didn't tell us what happened (but they did replace the beer.) On the second occasion, my friend was told "that will happen if you stick your finger down there" and the beer was not replaced. This happened AFTER two other smaller things: 1) When my friend arrived, he was told the bar he was at was closed, and to go to another station, which he did, waited, and there was no one there to serve either. 2) Eventually, after I arrived, someone showed up at the 2nd station. We ordered 2 beers, left the tab open, went out to lanes. While at the lanes, another server wanted to take an order from us. We explained that we'd left a tab open, and said we'd go to the bar for another round. She assured us she could take our order, so we gave in. A few minutes later, the server from the bar brought us our beers, annoyed, and told us we needed to order at the bar. ‍ We never saw the server from the lanes again ‍ So when my friend's 2/3 full 2nd beer ended up in his lap, and they did not apologize or remove the charge for his beer or offer to replace it -- we closed out and left and went to play billiards instead (where we had amazing service, and prices were better for full pint glasses.) He will NEVER be back and I'm not sure I will either. Maybe you'll get better service and at least know there's a hole in the bottom of your bar glass that you don't want to find. BUT this place will serve as a reminder for me to look at Yelp reviews before going someplace. I would have given my first visit 3 stars. The second visit was a complete zero. So I'm rounding up 1.5 to a 2.

Really cool spot, loved the music and playing old school arcades, service was fantastic and really…read morefriendly .

This is a Saturday night stop if you are out bar hopping. Drinks, music and good service.read more

This business took my deposit for a party and never delivered. On the day of my daughter's…read morebirthday, we arrived to find the business shut down, with neighbors telling us they had moved out weeks before. No one contacted me by phone or email, leaving us blindsided on what should have been a special day. Michael, the owner, came across as reliable at first, but his actions proved otherwise. Very dishonest and disappointing.

Went to a birthday party and it was so much fun. The staff were friendly. They were knowledgeable…read moreand helpful when it came to helping me figure out what worked best for me and my boys. I appreciated how it wasn't crowded. Will be returning to learn how to skate like buddy who was floating by us all night.