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Babylon Wine and Liquors

5.0 (1 review)

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3 years ago

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Union Wine & Liquors

Union Wine & Liquors

2.7(11 reviews)
1.2 mi

Purchased 183.00 worth of wine and liquor. Guy asked me if I want a bag. I responded yes going to…read moreneed something to carry all those bottles out. He packs everything into a box and charges me .05 cents for a bag. Local place but I will not go back

I have been a customer here at this establishment for over 28 years. I am a regular at the store…read moreand spend a good amount of money here monthly. I usually am helped by a wonderful lady name Sydelle. However tonight I went to purchase several bottles of liquor for the holiday And was taken care of by a young girl at the register alongside a young boy - She proceeded to ring me up and was very kind. I did notice that one of the bottles I was purchasing rang up $32.99 although the tag on the bottle said $29.99- I asked the girl why it rung up a different price ? all the other bottles were priced the same at $29.99 . She approached an older woman standing next to her which is the owner of the store. This woman was rude with terrible customer service .. she huffed and puffed when the girl asked if she can change the price in the register She never answered her and the young girl again asked should I change the price? The owner then looked at me and told me "" just so you know this is the only time that I will alter the price , if this happens again you will have to pay the price that is .rung up . " I said to her why are you so rude if a price is on a bottle you need to honor that. She then told me she does not need to honor anything it's not the law ! and that whoever didn't change the price on the bottles was just a pure mistake and they are human meaning her employees. She walked away from me and the girl changed the price. I am more embarrassed for this owner for acting the way she did over $2.99. She truly should be ashamed of herself she walked away and when I said to her yes people are human and mistakes are made but not at the customers expense. She ignored me and walked away and told me from now on whatever is in the computer is the price of the bottle regardless of what's tags are on the bottle I have to give the store one star only because I don't have a choice of zero stars if it wasn't for Sydelle I would not purchase anything from this store. This woman "the owner " is rude -unprofessional and a very sad excuse for a human being for treating paying customers the way she did over $2.99. What an embarrassment on her part I would advise others to take their business elsewhere. There are theee other liquor stores very close by .. west islip Liquors is right in the next lot one over ... my advice to the owner -- sweetheart learn how to treat your customers before opening a business .. there's an old saying - the customer is always right !!! Study that and maybe you will find yourself with more clientele .. there's alot of competition out there be careful !!!! to lose customers over $2.99 is pathetic yet somehow sad ...

Babylon Wine and Liquors - beer_and_wine - Updated October 2026

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