This review is for the McKenzie location as I have no experience with any other BR Supply. When I walked in I was treated like a ghost, employees seemed like they were making an effort to ignore me standing at the counter. Finally an employee asked what I needed. I inquired about a 500 gallon septic tank. They said they didn't have it but could get one and then printed out a price on a piece of paper and handed it to me. Saying that was the cash price, and acting like I would be privileged to get it.
Thinking that I had seen the tank they were offering in stock just down the street I left and went to talk to that company. That other place not only had 3 in stock, but they were friendly, allowed me to pay with a card and even after tax the price was over $400 less expensive than BR Supply. I bought one from them and minutes later it was loaded in the back of my truck. Later the following week I went into BR Supply again looking for a plumbing grommet. The employee at the counter looked right past me and asked the person that walked in behind me if, they could help him. The man behind me said no sensing how I had for no reason been snubbed and asked them to get me first.
I asked about the part, they acted like they didn't know what I was talking about and I left again and certainly will never be back.
I don't think I've ever been more dismissed or got such a bad vibe from a business, it was uncalled for and down right puzzling. I'm really glad I didn't spend a cent with BR Supply and I know I never will. Trust me, they don't deserve your money either. read more