Amazing pharmacy. Really care about customers ! Excellent service, reliable, professional, and very…read morekind. No other pharmacy I have been to / spoken to can compare. Willing to go out of the way for their customers. Deserves more than 5 stars.

I wanted to find my husband a special cream for his neuropathy that is manufactured in Germany. I…read moreasked for help and the pharmacist knew exactly what I was looking for. The cream is kept in the back. Since they were so nice and helpful I also picked up a few toiletries for the remainder of our trip. Friendly, easy to find most necessities as well as lots of skincare products.

Hello, Last months I…read morevisited this pharmacy (Apotheke Schaffhauserplatz) to get my prescriptions. I was "helped" by Mr. Thomas Kappeler and I honestly have to say that my experience with this man was horrible. One of the worst and insulting customer service experiences of my life. In the past I've witness how courteous and respectfully he was to others that obviously speak the German language. Well, that was not my experience. He clearly has a problem with foreigners that have not yet mastered German or don't understand the language at all. Mr Kappeler works in the healthcare system, and I would like to remind everyone that if you work in the healthcare system you are supposed to help every sick person humbly and equally so they can improve their lives. During my experience with Mr. Thomas Kappeler he was out of line and acting very rude. Right after he spoke to me in the beginning of the "conversation" I said to him clearly, "I'm sorry, I don't speak German" and asked him if he knew English. He said three words in perfect English in regards my medication and then continued speaking and asking me things in German. I then said to him, "I'm sorry but I really don't understand anything that you said". Then with an arrogant attitude he asked me in English how long I have been in zurich. To which I replied (even though it was none of his business) that I have been here almost a year. He then responded as if he was shocked, "a year!, and you haven't learned German by now?" The way he said it he was clearly mocking me. And I replied "I said less than a year! 8 months to be exact!" He then continued mumbling things in German to himself and acting very disrespectfully right in front of me. The employees next to him were looking over at us probably wondering why Mr Kappeler was being so rude! But they didn't say a thing, they were probably scared of losing their jobs because its my understanding that Mr. Kappeler happens to be in charge of the pharmacy. At this point I was feeling so sick because of the pain that I was feeling in my body which was the reason why I was there getting medications that I didn't care to say anything to this Mr. Kappeler. In others words, he was lucky that I kept quiet due to not feeling well because I was very upset and feeling violated as any person would have felt in my position. Few minutes later after me finally processing what Mr. kappeler was doing, I responded, "You know, and even if I was here a year I wouldn't be able to fluently speak your language because it takes time!" It would be ridiculous to expect someone to learn and clearly understand German in less than a year! Mr. kappeler obviously has a great background education and he even studied in England so he obviously knows English. So he had no reason why not to accommodate the need of his customers and speak English to those who can not yet communicate in German. I would like to say to Mr. Kappeler that you don't know me personally and neither the reason why I am in this country. And if I can't communicate yet in your language it is not because I came to this country not caring to integrate and learn the language ever. As a matter of fact I do study German and if it wasn't for the traveling that my career requires me to do I would be learning German a lot better and probably faster but I'm working on learning with the little time I have free when I'm in Zurich. I went to your pharmacy feeling sick on my day off to get medication. Your only job was to be compassionate and help me by giving me my medication pleasantly not give me a hard time for not being able to speak your language; something that has nothing to do with your job responsibilities and is completely unprofessional of you to even comment on. As I said, you work in the healthcare system, you are supposed to help people feel better not help them feel worse after they leave your pharmacy. Mr Kappeler, for somebody with so much education and that works related to customer service, I would have expected much better respect and kindness to others from you. It's a shame that you couldn't treat me with the same respect and professionalism that you give your German speaking customers. Mr Thomas Kappeler I would recommend you to treat all of your customers equally and with respect no matter where they're from unless you don't care about losing your customers.

Bio tea, bio sausages, bio beets... and bio hats?…read more Two thirds of this cute little store is a wide selection of bio foods, mostly packaged --- nuts, spices, tapenades, and the like. There's also fresh or refrigerated things --- a few boxes of veggies, a small meat case, and a sizable cheese case (we are in Switzerland, after all). You won't find everything you need for the week, but what they have is good. The other thirds is a mix of organic cotton shirts, handknit wool hats, artsy greeting cards, and wooden children's toys. Nice little cottage industry. When I say cute, that's only inside (on the right side of the heavy glass windows) --- outside, you're right on the central intersection at Meierhofplatz. Get your bags and wallet sorted before you head out the door, because the busses take the corner a bit tight.

Open 24 hours, the staff is nice, usually not much of a wait, conveniently located at Bellevue, and…read morethey speak English! :) The decor is a little bit old-fashioned with wood paneling inside, which I find kind of historic and charming.

English speaking apothecary that is open 24 hours. Coming from someone who is used to paying crazy…read morehigh American insurance prices, the prices here are a near steal. I went in on a Monday afternoon to get a prescription for pain medication. Not only was the prescription filled in less than 5 minutes, but it only cost 16.65 chf WITHOUT insurance! If you are thirsty there is a free water fountain inside the shop. Open 24 hours!