I had a very strange experience at this place. When I first arrived I just wanted to have lunch & check the place out. The whole place is upscale modern bohemian tiki beach style. Like something you would find in Thailand. It's very beautiful. As I waked down the long path in flip flops to the restaurant I almost fell several times. The tiny round bamboo is not ideal for walking on. I can't imagine walking around in this place with any other kind of shoes except sneakers. So, as I was wandering around one lady approached me & said if I wanted to have lunch I would have to pre-pay $40 USD for lunch & then it would be applied to my bill. So I prepay & they take a copy of my Drivers License as well. Odd. Then, she says follow me. So I followed & she said to not be alarmed if I saw people naked. "I don't mind naked people" I replied quickly. Then she says, well it's mostly men. "oh, ok. Naked men. If it's not a problem for them it's not a problem for me." And she says "ok" and we walk out onto this tiny beach. It's all men. Expect for two model chicks that show up right behind me. They grab two chairs facing the beach & I grab a chair behind them. They order drinks & stuff & I order a margarita & guacamole. Theirs came & mine did not. Finally a margarita shows up & it's too sweet, however, the waiter brought me more limes to make it better. Still no guacamole. Then, the waiter, brings me some fish & chips. I say I did not order any fish & chips & he went over to the two chicks & they say they didn't order any either. So he tried to make me take them. He insisted I ordered them. I said no, I wanted some guacamole & chips. Not fish & chips. So he leaves kinda angry. Then, it starts raining & everyone runs to the bar that has only like 4 barstools. Now the waiter comes out with the guacamole in the rain. Then, he tried to make the girls move from the tiny bar so he could give me the guacamole! I said, "hey, don't ask them to move, I will go upstairs to the restaurant." Odd. Then, as we are on our way, it stopped raining. So I went back to my chair on the beach. The two chicks just left. The waiter was apologizing for the weather & trying to chat with me & mix the guacamole table side, however I just wanted to do it myself. So he left & returned with a second margarita. The guacamole was super fresh avocados & many other tiny fresh items to choose from on the side, it was excellent. I also got a big glass bottle of Italian water. I spent a couple hours there only. The beach is very very small, only big enough for around 15 people max. And the beach was loaded with so much seaweed no one could swim or get in the water. I never saw any naked men FYI. As I was getting ready to leave, the waiter asked me for my phone number & asked to meet me later for drinks. I did what I always do. Wrote down a fake number, paid the bill & split. Kinda strange & scary to say the least. Waiters are not suppose to try to "pick up" customers. Oh & the check was to pay another $10 USD. So a bottle of water, two margaritas & guacamole was $50 USD before tip. Let me remind you that this place is in Mexico. Anywhere else that would be less than $15 USD. Anyway, the place is very pretty & I find the whole concept of no electricity or plugs in the rooms to be not very practical. I also find that walking around in the place was difficult. The beach is too small & was not usable when I was there. But the main thing that shocked me was the unprofessional service. When I go to a nice place I don't want to be "picked up" by the help. It's very unprofessional. Do not recommend. read more

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Healing service and great hotel angels. The spa is my favorite. Don't think twice just come heal. read more

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Great place to stay in tulum very accommodating staff great jungle views and great B&B. Thank you to Roberta the manager for taking care of me and my party. read more

We originally had a dinner reservation (made over a month ago) for Kin Toh. After waiting in line to check in for 25 minutes, the hostess informed us that they changed their menu to a prefixed menu ONLY, which was $195 USD per person, which included 3 courses and no alcohol. No exceptions. I checked the online menu again today AND the confirmation email I received a day before our reservation, and there's no mention of a pre fixed menu and the prices of the individual plates are still listed online. So many people in line (including our party of six) turned around and instead were ushered to Tseen Ja, which must have been completely empty considering they could accommodate all of us. We had to wait in line for another 30 minutes to be seated and sat at a tiny table meant for 4 people. My guess is Tseen Ja has been slow, and so Azulik decided to make up this fake overpriced menu to encourage people to eat there instead of Kin Toh. This is extremely unethical, a complete bait and switch. People plan for over a month to eat at Kin Toh and it's extremely rude to not give any notice of a change from a regular menu to an almost $200 pp prefixed menu! This is my second time visiting Azulik, and I will never go back. I would not recommend visiting either. read more

Yes this place is old for th ambiance and the sunset experience. The elixir drink was really good however I didn't get to enjoy it due to my date liked it more than I did. I didn't try any of the food so I apologize I'm no help when it comes to that however, it's definitely a great date place to enjoys a great date and /special occasion. read more

Our highlight in Tulum! Our waiter, Mauricio, made the whole experience! All praise to him and the kitchen! Incredible views with birds dancing and amazing food. Couldn't have wished for a better birthday dinner with my wife. We both did the 5 course tasting menu. Thank you, Mauricio! He went above and beyond for us (and also looks like my favorite professional skater Neem Williams) and he even saved us from the mosquitoes that came in for about 10 minutes after sunset. BY FAR the best waiter we had while in Mexico! We did have an unpleasant experience with the hostess who was unable to refresh her iPad in order to find our reservation. She asked to step aside and I unfortunately had my backpack lit on fire by Azulik's tiki torches and burned a few holes into my new backpacked. Really felt like that could've been avoided and spared the embarrassment if she was able to find our reservation...makes for a funny memory though (and also a ruined backpack). read more

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The hotel has an amazing view however the customer service was horrible employees are not friendly and they don't make you feel welcome.... I got to the hotel early and I know the check in was until 3:00 but I was at least expecting my room ready by 3 and literally got it at almost 4:00 and they took another hour to bring my baggage they offered me a "drink" for the inconvenience but it was at a specific time and day for this which make no sense when it was their fault for having a poor customer service.. I paid more then 800 dollars a night for my villa and honestly it wasn't worth it just because of the customer service if you are reading this review think about if you want to give your money to a place where they don't treat you properly also I wasn't the only person complaining about this place. read more

Azulik - Sea villa - Hotels Near Me - Tulum, ROO

Vacation to Tulum was amazing, one of the exclusive see sites is Azulik museum, you need try this hidden gem. Loved it

This place is all about the aesthetics and IG worthy pics. In order to be able to visit Azulik, you either need a reservation at one of their restaurants or you'll need to stay at the hotel. You can make reservations on 7rooms and I recommend making them in advance since they fill up quickly. If you come before sunset, you'll be able to take better quality pictures since the hotel doesn't have electricity! read more

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Beautiful design - awful service and especially awful food at their Japanese restaurant. I would not come here again nor expose my organs to this awful food. Greasy, poor taste, on and on... We tried the 7 course meal with to try various options and man o man... all (not even one) tasted bad and very unhealthy. Restaurant name in the hotel: Tseen Ja Avoid - although stop by to see the view. read more

Azulik - Hotels Near Me - Tulum, ROO

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Beautiful place, nonetheless! I dreamt about a place, and this was it! Buuuuuutttt they are not up to pair to their prices, I read their reviews and yeap, pretty much the same. My cons *The whole no lights in the rooms is pretty annoying, specially when you want to get ready to go out and you can see at all! *The service is pretty bad, from the reservation I had issues with them, it got better after I pushed but honestly they got me pretty stressed out so :/ Once there, it's luck I guess lol but go with low expectations *They had a promotion of pay for 2 nights and get the 3rd free but it turned out only on some of the rooms not all which was nowhere specified so that's where the fight began, once there we got an upgrade (you could tell the place was not full) after maaaany emails and phone calls (emails took like 2 weeks to begin responding) but they told us it was a gift (the receptionist) al thought we already knew about this and the why lol * No grace period with included breakfast so you better be on time (it was the best meal tho! So worth it) * No having a shower was annoying too *Dinner was expensive and not amazing *Offered covid test for $100dlls ( LOL we took a self test for $35 for both) *Parking is far far away, so we heard and in that heat! I'm glad we didn't have a car *Service was slow, we ordered more candles for light and it took a couple of calls Pros: *Included breakfast was amazing! *The rooms are GORGEOUS *Free entrance to their museum which there was no info about this on the website (no guests is $25 dlls) *We got a partial ocean view and that made the whole thing worth it! *Free yoga for hotel guests at 8am (didn't make it but it's pretty cool they offer this) *Facials we're amazing ($$$$ tho but I think it was worth it!) * Free drinks at a nest at the Sunset Experience (nom guests pay for this) and amazing view, they also offered appetizers *Bottles of water included (not so eco friendly tho, they were small size so we needed a lot, specially with that heat) *We had Iguanas visiting in the morning and watching the sunrise *Beach is small but pretty cool vibe and included the beds where we ordered food and it was a Great too, dinner was the only let down I would go back, yes! Not for more than 2 nights at this hotel tho and I would only go on low season and at a lower rate night read more

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This place, this experience...one word, PHENOMENAL!!! I was absolutely floored by the exquisite view. Breathtaking to say the least. The Sunset Experience was an experience that I won't soon forget. From scaling the winding stairs, to the walk across the sky-high bridge, truly a memorable excursion. I'd love to visit again soon. The price for the experience was pretty amazing. read more

Azulik - Hotels Near Me - Tulum, ROO

Believe everything you hear about the reviews . This establishment is strictly about the look. The staff is rude. You're being hassled every 10 min or so for money in order to enjoy the scenery. This is the place that carries all the hype bc of the scenery. Not to mention the water is brown on their property , meanwhile down the strip further are other hotels with nicer staff and the water is clear blue! Great scenery , I'm a sucker for scenery but the staff was just too rude. That's unfortunate bc the place is gorgeous! read more

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Came here with a group of 13 during a recent family reunion. The place is super cool, definitely an Instagrammer's Dream. But be warned, it is expensive! Cost $70 USD just to get in. Drinks are around $17-$20. While you're waiting to get in, check out the cool little boutique shop downstairs. Oh and if you're 6ft or taller, watch your head going upstairs. Definitely a place to see and be seen. Great vibe, check it out! read more

The view was magnificent!! I had a great time on the cocktails and Pachamama ceremony. It was an amazing experience. The restaurant tseen ja was very good a little bit expensive but again the place is so beautiful that it was totally worth it read more

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So my girlfriend and I went on a Cancun/Tulum trip. She wanted to stay at Nizuc and Azulik mostly around the instagram hype. Nizuc is 5 stars incredible all around resort. Let's break down the amenities and my 4 night stay at the much anticipated Azulik resort in Tulum. The Pros: -Staff is friendly and helpful. -It's fun initially to walk around the jungle resort and sky bridges. -There's a handful of spots around where you will want to stop and take a picture. -The spa and little Mayan temple is going to cost you a lot to get into, but it's a beautiful little spot and worth it. I had an excellent massage. I think you can get into the temple by doing yoga in the morning, so definitely do that. -There's a museum that's a big room that takes couple minutes to walk around, has a skylight for a cool photo op. The Cons: NO PRIVACY. Two of the walls of your small villa are glass. For some wildly strange reason there's no blinds to your room. So if you want to get dressed, walk around naked, or be romantic, you'll be seen by your neighbors or anyone walking by very easily. If you step onto the little deck you can just see your neighbors in their room plain as day. If you're so bold you can actually wave at them while their naked in the bathtub, which is in the center edge of the room by the glass wall. Maybe having no privacy is a draw, personally I'm not a fan. THE SKY CABIN. It's actually just a clever way to say the 2nd floor. There's no insulation so you will hear every footstep, bathroom visit, and sneeze of all your neighbors. The bathtub has salt water coming out and a cheap showerhead that barely works. 1-STAR DINING. There's a reason the breakfast is free, it's awful. The eggs benedict was a torched egg on a burnt piece of toast. The scrambled eggs taste like they make a big batch once a week and reheat them in the microwave. The bacon and sausage was burnt to a crisp and stale. The expensive restaurant has barely a menu, only 2 beers to choose from, and the cocktail menu is sparse. I wouldn't eat at the main restaurant if it was delivered to my house for free on DoorDash. The Japanese restaurant we had an appetizer, sushi roll, and drink and that place is pretty good. THE SMELL. The complex is an unkept swamp. Apparently "eco-friendly" means no irrigation, so there is stagnant smelly water everywhere. NO ESCAPE FROM HUMID HEAT. They have a wall unit AC in the room. Other than that, the resort is all open air. We went in June, so there was a lot of constant sweating going on. THE HYPE OF NESTS. There's one that is free. You have to lay down and it's uncomfortable. You're cramped right next to other people and you'll probably just get up and leave after 15 minutes. GETTING AROUND. This resort has barely any actual architectural design. Everything is like a 5-year-old just started connecting poorly made stick bridges with a lot of gaps between the sticks. It rained one day and I slipped and fell a few times on the bridges trying to get around, it's a vibe. THE BEACH. It's super tiny and only has service between 10am-3pm. Our cabin was next to it and I didn't see anyone laying there once. Azulik really draws the line between an exclusive rustic retreat and a just a run down beach hotel. This hotel is by far the worst value for amenities and quality I've ever experienced in my 25 years of adult traveling. I must congratulate Azulik on their marketing hype, because that's mostly all it is. read more

TLDR: This was the WORST experience at any hotel I've ever stayed at, including those that are much much cheaper and do not advertise themselves as luxury hotels. Definitely do not stay here as you will run the high-risk that your special experience will be turned into a stress-filled nightmare. Me and my friend came to Tulum for a week and we decided to first stay at Alaya Tulum, a hotel down the street, which was an amazing experience. However, we had also wanted to experience Azulik considering its villas are world-renowned and the beauty of the hotel all-in-all. Considering the very high prices, we chose to only stay one night and booked the sea villa. The morning that we were planning on checking out of Alaya and into Azulik we got heard reports from the news and from Alaya's front desk that Hurricane Grace was going to hit that evening and they would be evacuating guests to their sister hotel downtown. Concerned, we called Azulik at 11am before leaving Alaya to see if they were doing the same, in which case we could cancel and not have to pay so much for a subpar experience. They assured us that the hurricane was not concerning enough for them to evacuate any of their guests. On that promise, we got in a taxi and headed over. Then, for further assurance, we asked the front desk when we arrived at 2pm to double check that we would be able to stay in the room and we wouldn't be evacuated. Again, they assured us they would not. We were escorted to our room, which was stunningly beautiful, but that was the extent of the pleasurable experience. This is when things quickly started to spiral downhill. They provided us 2 complimentary drinks that could be ordered as room service. So, to start off the experience, we decided to order them right when we got settled in. As me and my friend both do not drink alcohol for religious reasons, and moreover I myself am allergic, we explicitly mentioned that we wanted the drinks virgin, and explained that this meant no alcohol because we both don't drink. After getting confirmation, we began talking and waiting for our drinks in the room, making sure to not leave and explore the hotel because the drinks could come at any time. 30 minutes later we were still waiting, so we called to check in. They said that the drinks had not been started, but that they would get on it right away. It was not till 1 hour and 15 minutes later that we got the drinks. I took one sip and immediately recognized the alcoholic taste and spit it out. We were furious. What kind of drink takes over an hour to make and how could A LUXURY HOTEL be so careless as to not follow allergy and religious instructions. When we called the waiter back, he repeatedly questioned us and was adamant there was no alcohol. Not only did they make a mistake, but they refuse to own up to their own mistakes, and then after all that the waiter asked for a tip to bring us new drinks??? Another HOUR later we received the new drinks, which very clearly tasted different because there was no alcohol. Albeit the drinks themselves were still not good at all. Furthermore, we ordered a tres leches cake without rum and had to wait 1 hour to get it and another half hour for us to track down the waiter to ask if they were sure there was no rum. We had to physically track him down because no one in the hotel responds to WhatsApp messages or calls. The worst part is they will read the message and completely ignore it. THEN, at 4pm we get a text saying we need to have everything packed and ready to evacuate into their on-site museum in the next 30 MINUTES because of the hurricane. Not only that, we would be sleeping on mats on the floor, alongside all of the other guests. AND THEY WANTED US TO STILL PAY THE $1,200 FOR THE NIGHT. Are you kidding me?!?! We checked twice with them to make sure this wouldn't happen. How irresponsible could they be. So we asked if we could be given an extra night in the hotel to accommodate for this, especially considering they had told us the hotel was not at full capacity., Their response was no because the weather is not under their control. As if it is under ours?? In response, we asked for a refund and we would just leave right then to find another hotel in downtown. Because, furthermore, how safe is an on-site museum when it is still right next to the beach which is the most dangerous area during a hurricane. Our request for a refund was continuously ignored until we went to the front desk and threatened to call our credit card company and request a charge back. And even after another TWO HOURS of arguing with the manager, we were told that he had no authority to conduct a refund. We would have to wait till the next day when their "reservation specialist" could help. The manager kept telling us that the hotel did not have cash to give us. (See rest of review by Hannah, the girl I stayed with: https://www.yelp.com/biz/azulik-tulum?hrid=OVkWWx9f3SAO9BetsvK-Tw&utm_campaign=www_review_share_popup&utm_med read more

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Got the miso ramen here, tasted like dog water. I'd rather eat shin ramen at home. If you pay $82 for ramen, that shit better be Japanese god's cum as broth... but what you get here is nothing even close. If you have awful taste in food, but a strong desire for atmosphere... well then you found your place. read more

I have been coming to Tulum and Azulik since I was a child. Tulum is changing very quickly and is becoming too dangerous for tourists. We were at the beach bar at azulik and the staff is friendly w drug dealers that constantly ask if you want cocaine, molly, weed. I asked the staff to please ask them to leave us alone and the staff at Azulik did not help. Finally I was in the bathroom (I am a woman) and the drug dealers came in the bathroom and refused to leave. An old man got involved and said we are not interested in your drugs, leave her alone. When I asked for the manager nobody came. Azulik is not safe. It's so sad because I used to love azulik. Not safe there anymore. The old man and his entire family and our family had to pack and move to another hotel because we didn't feel safe. The police came but not sure if they did anything. The saddest part, Azulik did not call to see if we were ok or anything. It's supposed to a sacred place where you become part of a "tribe" of people that lead their lives with love and peace. I don't know what happened to azulik. Breaks my heart read more

Azulik - Hotels Near Me - Tulum, ROO

Azulik is one of the most beautiful resorts I have ever stayed at in my life and I've had my share of 5 star resorts around the world. It is the epitome of relaxation and every corner is instagramable (if you're into that, don't judge my comment if you're not). The villa I stayed in, the restaurant, the spa, the art gallery, and the ocean view were unreal. The hotel staff was extremely accommodating. Something in my suitcase exploded and got a few of my outfits ruined and they were happy to send my items to their laundry service. I also went into the city and bought fruits and they were happy to cut them up for me two nights in a row. Jorge and Erica went above and beyond to accommodate anything we needed as well as made lots of suggestions of where to eat, must see spots, what times to leave to go to certain places, and were super friendly and personable. I absolutely loved the tree house jungle vibe. I loved running into the little geckos on the property. I enjoyed the novelty of not having power and taking baths with a gourd haha (there's showers if you need, just not in the rooms). I loved the welcoming ceremony, and how they bless us before our massages. Their beach club is a nude beach, we had no idea until an older gentleman laid out. Food and service their was phenomenal! Here are some suggestions though: Stay 3 nights tops, because we stayed 6 and the novelty faded. I was ready to shower in fresh water, and just having candles instead of light at night started to not be so romantic. The reason I am giving 4 stars not 5 is because the water just smelled awful. Some days it was bearable and I thought I had gotten use to it, but some nights it just smelled like a sewer and I'm sure that is out of their hands. They do however provide bottled water for brushing your teeth. Another reason why I give 4 and not 5 stars is the staff in the front stopped us every single time we came back as if we were intruders or something. Totally get that it's a popular spot so non guests would go in and out but sheesh... and lastly my experience at Kin Toh left a bad taste in my mouth, but that's going to be a separate review. read more

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NOT WORTH IT Only giving one star above the lowest because it IS a beautiful spot. But holy cow everything else was horrendous. We showed up on Monday the 22nd at about 5:40 PM. The hostess said because the mail in our group had shorts on and it was after 530 that he wasn't allowed in. She said come back another day with pants and we can let you in. We came back two days later at almost the exact same time and tons of guys were being let in with shorts and flip-flops and frayed clothing and no masks. We then had to wait about an hour and a half to get in because we didn't have a reservation. The hostess the other day had told us if we came back the same time we wouldn't need a reservation. People behind us that we also heard did not have reservations were being let in before us. Once we finally made it upstairs staff was not only rude but were not wearing masks over their nose and mouth. The place was practically deserted as well! This establishment tries to portray themselves as an exclusive place and discriminates against people with out the "look" they are going for. Oh also it was $30 a person just to get in and it came with one drink that was not very good. read more

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Food was great but the service was out of this world! Jacobo is the best server I've ever had, he was pleasant, attentive, and truly kind. The world needs more Jacobos read more

Went to Tseen-Ja for a friends birthday celebration. It's a pretty amazing restaurant with bridges, lounge nets and wood detailing. I have to say - if you have a weak stomach stay away. I felt mildly seasick after leaving due to the swaying and constant movement. It is also completely open air and I was destroyed by mosquitoes even after putting on tons of bug spray. Our waiter (Raul?) was attentive and very helpful in his suggestions. We were a party of six and he was able to give plenty of recommendations. While some parts of the meal took far too long, others were well paced. It did feel like some waits were forced so we would order more drinks or other dishes. The restaurant is moderately priced, on par with the techniques and restaurant style. Most dishes were between $15-20, as were glasses of wine. I was happy to see two vegan rolls, but other vegetarian entrees were severely lacking. The vegan roll had a nice tofu cream on the top and was filling. The Kobucha roll was only three pieces. Both were good, but not very memorable. The vegetable tempura was perfect with a variety of veggies in a nice crisp coating. The miso had a much deeper flavor than most, but very salty. As a group, we went through many different dishes. The Sea Star Hamachi, venison dish and a couple of others. Some was hard to decipher due to the molecular gastronomy lingo, but figured it out in the end. We ordered all of the desserts. The Avocado/chocolate was the most anticipated, but the most disappointing. It was good, but really lacking something. The cheese one was the favorite of the night, while the coconut was average. Would I return? Probably not if there weren't more veggie options added. It's beautiful, romantic and interesting. Worth a visit, but don't have high expectations. read more

Omg this place is insane. We came for dinner at sunset and we sat by the window. It was gorgeous. The food was to die for. Fun drinks to choose from. You may want to stay at this hotel fir a night to see all the hidden treasures read more

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Beautiful location, beautiful views, okay food, but way overpriced.. don't believe the hype! read more

Azulik - View from the top - Hotels Near Me - Tulum, ROO

I hate that I didn't stay here but I got nervous with the lack of amenities such as a shower and electricity but I am now kicking myself for not just booking it. So instead I came for dinner. First things first- this hotel is exquisite. Everything is so intricately done. I was astonished. The wandering tunnels of the shop inside and the tiny details were just unbelievable. I couldn't believe it. The hotel is beautiful. It doesn't need a shower. It doesn't need electricity. It's gorgeous and you feel like you are one with nature. Ask the staff to burn the frankensense to get rid of the mosquitos and you'll have a lovely experience. I'll be back for sure. read more

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Our nights there were ruined by a hurricane. Hotel front facing the sea destroyed. I was not offered a refund - we never stayed - instead given a credit to return. So, plan my trip over seas again??? Because a natural disaster occurred. Lol Okay!!!!!!! So, I request extensions to my 'credit'. Finally I get tired of playing this game and tell them to just refund me. Why should I pay for flights and cars to come back here AGAIN so I can take do a re-do of my trip to Tulum. This time, they tell me my CREDIT has expired. This place has crooked practices. If they behave like this with guests who NEVER made it to the hotel how do they behave with guests who are actually there ? Beware! Bad business practices are the norm with this hotel. Worst experience ever. Oh and thanks for stealing my $3000. read more

This place was absolutely beautiful it was so BoHo I can't even describe it. I had one of those spicy drinks which is really good and strong. The rib tacos were also very delicious I just really really love the setting of this place when I come back I will definitely come here for sure. read more

Azulik - Hotels Near Me - Tulum, ROO

This is hard to review. We only went to the bar, but WOW!!! This place is amazing and beautiful. The staff were very friendly. The bar/restaurant were changing from lunch to dinner setup, but let us stay and even took us around on a tour of the place. We did get to go look around at the yoga studio/retreat area and it was unbelievable. We did not get to the hotel, but I have heard it is one of a kind incredible. I cannot wait to go back. read more

please don't call your self Japanese restaurant. tempura with avocado sauce and mayo and rubber texture sashimi! please google before opening the restaurant. read more

Azulik - veggie tempura - Hotels Near Me - Tulum, ROO

This place is everything. The ambiance is beautiful ! The staff are nice! The food was really good. My filet was cooked to perfection. The lobster was so fresh! I could go on and on ! read more

Azulik - Filet, seafood rice, and mashed potato's - Hotels Near Me - Tulum, ROO

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Good for the views only! This was an extremely funny and crazy trip. If you can't stand to take only salty waters don't waste your money on this resort. Let's star with the hotel. Air conditioning it's very poor, power runs out for multiple hours in occasion and it's impossible to stay anywhere in the hotel. You won't get a drink under 25$, the food quality it's not good but it is something you can swallow with alcohol. Beaches are filled with seaweed, smells like rotten eggs. Restaurants are way overpriced, and to have a view of the nido, or enjoy a drink there you'll have to rent the station for 800/1000$ for dinner just for the tables. Regular restaurants are 2 which you can have dinner they don't have air conditioner in none of them. One it's standing on a structure that moves when the wind hit. So me and my partner we were shaking with the structure while having dinner. So we decided to move to another structure with it was a sauna not a restaurant. We spent 500$ on a dinner and it was not worth the price. Hosts are rude especially the one in the Mexican restaurant. She won't give up a table saying there were reserved while the restaurant it's empty'. The things I did enjoy was.. - the quietness in the room. - the walking I did around the hotel and met numerous animals. - I liked the jacuzzi in the villa in front of the ocean. Oh and last DO NOT RENT A MOTORCYCLE NEXT TO AZULIK. THE RENTERS ONLY HAVE MOTORCYCLES WITH EXPIRED TAGS. SO IF YOU DONT WANT TO GET PULL OVER BY POLICE AND GET TOWED AND LEFT WHATEVER YOU ARE DON'T RENT ANYTHING NEAR THIS HOTEL. Go to the center. YOUR WELCOME read more

The wow factor of this hotel is second to none. It's a tree house type setting with over 40 bungalows/rooms on the premises. Thatched roofed buildings, walls and dividers made of sticks/tree trunks, the architect owner really incorporated nature into his design. Buildings are connected by raised wooden walkways, some made of sticks bound together (more tricky to walk on- leave those high heels at home, basic bitches! You're in the jungle!) some made of wooden boards. You are in the jungle, in some places, it will smell like the jungle. Be warned. But the smell was not unbearable and it was only in a few locations. 1) A few things to know when you book. Most places in Tulum beach have limited electricity. That means maybe one outlet in your room and with only enough power to charge your cell phone, so no hair dryers. Embrace the beachy hair. 2) Also, that means no air con. (There was a large fan tied to the bed frame right above the bed, which was a little aggressive with it's one speed of windstorm, but I just pointed it in the other direction. Mosquito netting and bug spray are a must! It WILL be hot and humid. 3) There are no lights in the room; there were 7 or so candle sconces lit every night by housekeeping. Supposedly to not confuse the sea turtles. 4) There is no phone. You are given a card with the number for your concierge (aka your "Angel") whom you contact via What'sApp. Which is fine if you have wifi, which my room did not, but the main areas and some rooms did. There is some sort of tube system I did not use, involving messages written on paper and dropped in the tube system to roll through to the concierge. But you are still supposed to text tp double check it got there?? 5) Also, no showers! Only bathtubs (but beautiful mosaic-tiled tubs). It makes washing your hair a bit difficult, but there is a gourd to pour water over yourself if you need it. 6) There is an amazing restaurant called Kin Toh. You will need a reservation, but I was able to book one the night before. It is at the top of the treehouse and there are nets you can lounge in with pillows while you wait. Def an Instagrammable moment. Kin Toh is pricey, but worth it. Service was wonderful as well. 7) There is a clothing-optional beach. Several ppl took advantage of that, but be forwarned that section of beach is shared with another hotel and kids do appear on that beach as well. 8) There is a pricey spa 9) They can arrange pricey day trips/tours for you 10) One can go to their portion of the beach without being a patron of the hotel with a $40USD per person beach bar tab. The food at the beach bar is by the same chef as Kin Toh and frickin' delicious as well. Overall, be prepared to splurge, but it is so worth it! One of the most unique and beautiful hotels I have seen. I took off one star bc for the price you pay, you should have more amenities, but I guess when you call something an eco-hotel, ppl will pay more to have those taken away. I stayed here for two days, then moved hotels from the beach to Tulum pueblo and was so grateful to have a shower and AC. I don't see how people do their honeymoons here bc it is literally too hot & sweaty to consummate anything without AC here! Lol. read more

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Don't stay here. Restaurants are yummy, bars are cool, but otherwise, do you want to pay luxury resort prices for 2 star service and the most uncomfortable, inconvenient and treacherous stay. GORGEOUS in photos and social media, but Where to start... 7 couples in our group. 1 checked out the first night due to having a breakdown from the sensory overload. 1 had panic attacks every evening. ALL of our beach front huts leaked inside the huts during jungle storms (which you can count on). 1 had half their things ruined from the leaks. Some AC units didn't work. My luxury bath had no bath faucet only a pretty artisan rain shower head that barely spit out lukewarm water that flooded the floor anytime I wanted to get clean. NO lights- don't expect to be able to see to get your key in the door inside or out, which is fun in a downpour as you swim. Get your makeup done by 5 pm, bc you can't see your face after that. One plug way away from the bed or any table. Bed is basic cushion, not comfortable. NO privacy for a romantic setting. You can watch your neighbors bath, change clothes, screw, argue, both inside and out. Doors have huge gaps and barely latch shut. Oh... and it's a pleasure to hear the constant club music from your relaxing beach bungalow til 2 am. Yeah, it's eco friendly with barely any electricity to your room, yet somehow the DJs pump out loud, repetitive basic club beats non stop. Yes, the website outlines not for people with disabilities, but even young athletic folks have trouble navigating the uneven, slippery, twisty, ramps and steps. At nighttime it isn't adequately lit, and truly a hazard in rain. Service... took an hour to check in, one person showed up to help 14 people get into rooms one at a time? We carried our own bags. No coffee/tea in room, usually didn't replenish towels which is a problem when you are constantly drying your leaky floor so you don't slip and fall. Sure, ask questions to concierge or front desk... 1 in 15 actually have an answer, or know, or can make a decision. This place is made for the restaurant / bar crowd to dine and party, and leave. OH, and the asshole influencers taking photos of themselves and each other in each artistic setting. Really these vapid narcissists are who's filling up the resort area, not true guests. All sorts of "party trash" are posing in non stop photo shoots. As a designer, this is sad to me bc the artisans crafted the environment to be enjoyed and really experienced. Save your money, THIS IS NOT LUXURY. read more

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Rip off! 4 bottles $40. 1 shot $20. $1k for the nest table. Need I say more. Attitude from servers. Over-rated! They keep changing the rules! All this with reservations for 3 months. read more

If there was a word that smelled worse then the sergasso in the beach, I would use it to describe azulik. From the moment we walked they pretend to sell you an experience ; let me save you the time and money. Your better off walking down the street , having a corona & sharing a taco with a stray dog then eating at this place. AVOID AT ALL COST! read more

Incredible views from every area of the restaurant. The food matches the ambiance. I highly recommend the chips and guacamole and add the tuna, game changer! I'm most definitely going to return to enjoy more of the menu and those views! read more

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HORRIBLE Let's start with music banging YOUR ear drums as your trying to sleep. THINKING That this is a place to relax rejuvenate and unwind. NOT THE CASE. There massage sucks. Service is Awful . No showers. No lights. For real they don't tell you music is playing till 6am The beds are hard as rocks. COMPLETE TOURIST TRAP.!!!! The beach is nice though, with a Dj . read more

An honest view about Asulik. This has been the IT spot for travelers and there's the true about it. It's a five star place with a two star experience. The two stars goes to the Pros. Pros: 1. It's one of the most beautiful hotel I ever stayed in. The whole property design, villas, beach, spa and restaurants are very well designed and bough to life with great details. 2. We stayed in the Sky Villa room and the ocean view is breathtaking. There's pool and swing outside, tub and round bed inside. The ocean waves is crashing right below us, perfect views + breathtaking photo spot. 3. The workers there is very friendly and helpful. All service is great. PS. the lady that lead us to our room is stunning! Cons: (Applies to all rooms) 1. No lights 2. No air conditioning 3. No wifi 4. No shower (tubs only) 5. A LOT of BUGsssss in the room 6. Water leak in the room during rain 7. Very loud ocean sound (light sleeper alarm) 8. All water is SALTY, but they have clean bottles of water 9. Check-in time takes 40min-3hr, they usually take guests to the beach to wait. 10. Best way to book is on their official website, yet make sure it is the room you want (on photo) when you check in. 11. They claim house keeping comes 3 times a day, truth is they really don't - only came once. 12. The temperature is hard to control and fan right above the bed is either too cold or too hot, making it hard to sleep at night. 13. Room services takes hours. Price in USD: Sky Villa - $500/night Cenote - $75/person - full dinner main restaurant; good photo spot for breakfast, great taste for dinner. Sushi Bar - $35/person - snacking lovely spot for drinking, not recommended for food. Beach Bar - $15~20/drink go early for coconut! Cocktail is great too. Tips: 15% on restaurants, 25-50pos for help each time. Problem: I booked the trip on Hotels.com, yet when I got there they claim not able to find the reservation. The front desk is filled with people that were waiting for rooms too and they just lead us to the beach to wait. We then got to our villa after a 3 hours wait. After I got back and called Hotels.com, they call Azulik and the people said they that DO have our reservation??? Should you come here the first time you are in Tulum like me? Sure. Should you come again or staying more nights? See if you are used to the environment. Is the price worth it? No. read more

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DO NOT STAY HERE. YOU WILL NOT SLEEP. NIGHTCLUB NEXT DOOR. ROOMS SHAKE WITH NOISE. The papaya beach club is next door and last night (this morning, really) the party went until 830am!! The rooms are not soundproof at all, the floor vibrates and the noise is unbearable. The hotel is claiming there is nothing they can do about it and that they didn't know, but with a little research it becomes obvious the club next door has lots of parties going on all night. To be clear: I'm not asking the hotel to shut down the nightclub. I'm just asking for honesty that this is not a quiet, restful place to sleep. It's a place where you won't be able to sleep at night. And what's worse: they refuse to give money back for such a horrible no-sleep experience and are now charging us for an extra night we did not even stay there. read more