We booked the sunset cruise with the guitarist for a nice evening before dinner. Everything started…read moreoff well. We met our skipper and 2 other couples that would be joining us. As soon as we left the port, everything went bad. One of the guest decided she would like to drive the boat and the skipper allowed her to drive the boat the entire time. Worse part is, she was trying to be adventurous with the boat to the point that I was scared the boat could capsize and we could all be in real danger. At one point the boat rose almost completely onto one side and everyone had to hold onto whatever they could until the skipper was able to take control. I was beyond mad and terrified at that point! Everyone got really quiet and it was an awkward time from there on. The skipper Jorge tried to keep the mood going but I was so done with this adventure at that point! Especially because he did not remove the guest from the steering wheel even after that terrifying incident. I emailed the company letting them know what happened and that I deserved my money back as I did not enjoy the trip what so ever. They told me they would investigate but it has been lies ever since. They emailed saying that according to their investigation everyone looked like they were having fun. Well how would you know, by surveillance video? But yet our skipper Jorge said there is no camera on board. So I asked them to produce this video to see if it exists and of course they can not provide any video or pictures. So I insisted they ask the skipper about the sailing time, and I'm sure he gave another version, probably so he wouldn't get in trouble. And they also said that the guest only drove the boat for a few minutes, well that is a complete lie because if you really did have video then you could see she drove the entire 2 hours. And I did not pay for some bimbo to drive the boat on what should have been a nice, relaxing sunset cruise. Fabio, who has been responding to my emails is worthless. He just makes excuses and blames me for not having a good time. He is not a good representative of good customer service. Hopefully this does not happen to anyone on a future sail and I hope my review serves as a warning for others, because this company will not take any responsibility for my situation and I basically lost and wasted over $200 on this experience. They have not responded to me anymore and since they are in another country I can't do much more than email at this point. They obviously don't have good customer service because they do not value a customer experience, they just want the money.