My experience with Dr. Spencer and his team was excellent. They are all very friendly, highly…read moreprofessional, and organized. I have a big fear of dentists and Dr. Spencer changed that for me. He is so compassionate, funny, and intelligent. He thoroughly explains what's he's doing and always checks in to see if you are comfortable. He also shows you before and after images of your teeth so you can really see the significant difference. His assistants Rosy and Sandy are wonderful as well! I highly recommend them all! I no longer fear the dentist :)

What a great experience. From speaking to the receptionist to the cleaning, everyone was so…read morecourteous and professional. Some highlights: 1) ease of accepting new patients and scheduling appointment 2) x-rays were not painful (sometimes the mouth piece can hurt) 3) Dr. Spencer Hiura is one of the best out there. He took the time to explain how he would clean my teeth (old and new methods), went through my teeth three times to ensure they were clean, painless (for me), flossed and polished my teeth. Gum exam was painless as well. Throughout the entire time, Dr. Spencer Hiura was calm, held great conversation, and reminded me to let him know if I ever felt any pain. I really appreciated the time (~10-15 min after my cleaning was over) where Dr. Hiura showed me before and after pics, explained how my gums were doing, showed me how to floss and brush to get the areas I was having trouble with, and explained how oral health can impact other parts of your body. Thank you! Can't wait for my next visit.

After my dentist retired, I tried the new dentist he sold his practice to, but it was not a good…read morefit. So I shopped around for a well-reviewed dentist and hit the jackpot. First, Veronica is a marvel of efficiency and can make appointment magic happen with a smile. Albert the hygienist was gentle and reassuring and skilled. The 3d scan he took was a nice new feature. Dr. Sera was super nice at the consult and then fixed a filling the other dentist did. It is now smooth and solid instead of lumpy and flaking off. I didn't know that was a standard I had to look for, but turns out, it can be bad. Dr. Sera is fabulous. 10/10 recommend.

Do you forget to floss in between your teeth like I do? Kidding...kidding... My teeth are fabulous…read more And guess what doctor Sera's staff they are fabulous as too! I have a difficult time going to the dentist because I am always scared. If you've seen the movie "Marathon man" then you probly know what I'm talking about, the words "is it safe" go through my mind all the time. And No, I do not find videos of ASMR fake dental whispering relaxing even if they do roleplaying as dentists doing work. Yet, when I come in for a cleaning. Or a filling...or anything else... I am safe to be in the hands of a conservative and kind dentist is very gentle to my mouth. The staff is very kind making appointment seems very easy and they even text and confirm with you if you're going to show... I appreciate that commitment because I'm a busy man, Who forgets. Yes, I even Forget to floss (sometimes)... I give this place 5 stars and I'm pretty sure if you give it a go...you shall as well! Thanks, Dr. Sera!

Perfect Smile is committing insurance fraud. When I arrived, I clearly told them I only wanted to…read moreuse one insurance, and they assured me the cleaning and exam would be fully covered with no copay. I only provided my second insurance AFTER the cleaning was completed so they could check estimates for future treatment, and I never authorized them to bill that insurance for the visit. Later, when the insurance claims were processed, I discovered they billed BOTH insurance companies for the exact same services. I was still charged nearly $150 out of pocket based on insurance claims. This is extremely dishonest, unethical, business practice. Please be careful and avoid this place.

Came in for cavity fillings and there was a scheduling error that required me to wait for about an…read morehour until I was able to see someone. The way the handled the situation was amazing, they were courteous and very apologetic, which was enough for me to show they cared. BUT it gets better, upon leaving the office I get a message attached with a Starbucks gift card for the inconvenience. Never in my life have I ever experienced something like, and very grateful to be a patient here!

Great experience at The Smile Company! Everybody is friendly. Dr. Lee is very knowledgeable,…read moreprofessional, and caring. A special thanks to Claudine, my hygienist--she is gentle, thorough, and always makes the cleaning comfortable. I really appreciate their excellent care and highly recommend them!

We have been going to Dr Lee for years and love him and his friendly staff! We enjoy having a…read moredentist that knows the whole family.

My daughter and I have been going to this dental office for 4 years now . I just got a teeth…read morecleaning today by Jenny one of the nicest and professional I have met . The staff are all nice. Zahra at the front desk is always friendly. My dentist has always been great too. I was looking at some of these bad reviews to bad for those people. My daughter and I have always had a great experience. This is why I took this time to write this review.

This review is not for the office itself but for the new provider. I've been a loyal patient at…read moreSanta Clara Family Dental for years and always trusted the care I received from Dr. Sajid and her wonderful dental hygienist. Unfortunately, my most recent experience left me deeply disappointed and concerned. At my last checkup, I was unexpectedly scheduled with a new provider at the practice. During that visit, I was told I had four cavities--which completely took me by surprise, as I've never had that many before. Trusting their judgment, I scheduled to have all four filled in the same day. From the moment the new doctor began working on my teeth, it was clear to me she lacked experience. She overfilled my teeth, which left me with an uneven bite and made eating extremely uncomfortable. I had to return the following week to have her fix them. That fix, unfortunately, led to another issue--she over-filed my teeth, and ever since, I've experienced noticeable tooth sensitivity and my newly filled teeth seem to be shorter than before. It has only been a year since I got them and already can tell they need to be replaced. It breaks my heart because I've always taken great care of my teeth, and now I genuinely feel like irreversible damage has been done. I strongly advise anyone visiting this office to request Dr. Sajid specifically and be cautious of being scheduled with the newer providers. I've learned my lesson the hard way, and I hope this review helps others avoid the same mistake.

I had a great first appointment with them and afterwards I scheduled my next appointment 6 months…read moreout. Then 2 days before my second appointment, I was told that they have to cancel. When I asked why, the admin just said "I don't really know, no one is being scheduled to come in that day." I then had to schedule a month out from that day because that was the first day that was available that worked with my schedule. Then, a day before my new appointment, I get a call saying that they have me scheduled for a general checkup and I'm not scheduled for a cleaning. When asked why, she explained that they do not include a cleaning automatically, and that it needs to be scheduled 6 months out to have an exam and cleaning in the same appointment. I told her I did exactly that, but when the other admin rescheduled me, she did not add the cleaning. I had already moved clients around to make that new appointment time work only to be told that a mistake was made on their end not once, but twice. There wasn't another appointment that worked with my schedule for another 2 months! I do have a hectic schedule with limited availability, but that's why I scheduled 6 months out. Also, both admins I talked to were standoffish and didn't take accountability for the clinic's mistakes. If you value helpful staff and scheduling consistency, go elsewhere.

I went in for the first time 7 months ago and the experience was wonderful, from the dentist to…read morestaff, everyone was welcoming and helpful. However I recently went back in twice and the experience is no longer the same sadly. The staff became more confrontational and seem to don't have a clue of what they're doing. The hygienist is totally rude towards customers with no hello and goodbye and no word of dental care instructions. When asked to be more gentle due to personal health reasons, she essentially told me to let her do her job. I feel humiliated and disrespected after walking out of there today. Will not be back. She also made the front desk call me three times an hour before my appointment to see if I can go in early to accommodate her schedule because she got done with her other appointments early. Zero respect to customer's time. And when I show up on time, she gave me the rude attitude. What a ridiculous service experience.

I would like to share my positive experience at Western Dental located at 2825 El Camino Real. The…read moreentire crew is very friendly and polite, and I was attended to as soon as I arrived. The doctor is both highly skilled and empathetic. I appreciated that he was very careful and did not cause any pain while working on my teeth.

I've been going here for a few years now and their business is and has gone straight to the…read moretoilet. The last episode I'm dealing with takes the cake though. They claim that they've sent in paperwork for approval from Medi-cal dental so I waited patiently for an answer but it never came. They never answer their phone and if they do you go quickly to hold. I've waited for up to an hour several times and NOTHING. You have to actually drive down there to do simple business and waste time, gas and wear and tear to your vehicle. Approximately 2 years ago, I paid 1800.00 for a partial plate for a few teeth to be replaced so I don't look like a Jack o lantern. It hasn't happened yet after paying in full 2 years ago. Now, on to Management....the Office manager was there and I requested a face to face with her, well she went to her office and proceeded to ignore me faking like she was busy. I may be pursuing legal against this place soon. They are extremely frustrating.

I recently had a dental cleaning at You Smile Dental in Santa Clara. My hygienist, Bharath, was…read moreincredibly friendly and professional. He performed a deep clean without any discomfort, and he even took the time to explain how to maintain good oral hygiene.

Dental cleaning was excelente! Thank you to Carla at the…read morefront desk she is always helpful with a great customer services. -Ana J

Dr. Steve Chen is the best dentist I've ever seen!! I hate going to the dentist, I mean, who does?…read moreAll these childhood dental nightmare haunted me until I found Dr. Chen. He's so so so personal and gentle; I needed to have 3 big cavities filled and i was about to panic as the drilling sound started. But Dr. Chen kept telling me funny jokes the whole time so that i wasn't even aware the fillings were all done. Ask for Dr. Steve, and you won't dread going to the dentist anymore.

It's hard to find a good dentist. We really like Dr. Steve and Dr. Connie. I have my work done…read morewith Dr. Connie, and she is really good. I have an extreme gag reflex that often interferes with routine X-rays as well as some procedures. She stays patient, works with me, and finds ways to get the work done. Sometimes she will allow me to sit upright more, even though it makes her access to my mouth more challenging and forces her to stand instead of sit. I often need to have the suction placed differently to avoid the back of my tongue, but she still patiently tries to accommodate me, sometimes waiting until my gag reflex attack subsides a bit. The office also works with us with our dental insurance and tries to make things as easy for us as possible, even though the dental insurance companies are always trying to make things harder for patients and providers.

Great place to get all you need done! Dr. Patel rocks and is so incredibly nice and Travis is the…read morebest most awesome at executing annual cleanings, he really took the time to educate me on the proper ways to take care of my immense plaque build up.**** Lastly, the Front desk (Diana) is also so wonderful and always pleasant to deal with. Overall A+ service all around!**** Thanks ND! :D

Northern Dental what is going on? I did not receive a call for a cancelled appointment so I showed…read moreup on 9/9 but the office was closed. I've called multiple times to reschedule my appointment and I am not receiving any call backs or updates. This has been a very disappointing experience.