I had kidney stones backing up my kidney as I could no longer pass fluid. Went into the ER @…read moreVirginia Beach General. Urology of Virginia, specifically Alexander Birk, MD was the surgeon who operated the following morning. I had a stent placed and had to go back for laser surgery two weeks later, again Dr. Birk performed the surgery. Excellent Doc, great bed side manners and explained everything and answered all my questions. I had no problem reaching doctors after hours or at any time. They were available 24/7 if needed. 10/10 Chris R.

Totally unprofessional and rude office staff. My wife is bed ridden and only can make her doctors…read moreappointments via a medical transport. She had a morning appointment May 18. The medical transport company called her and stated that the medical transport had a breakdown and that they will not be able to pick her up in time. My wife tried to call the Urology clinic and inform them however she was not able to get through as usual. May 19 she finally was able to talk to the office staff and explained to them what happened and requested a new appointment. The office refused to schedule her for a new appointment and told her that she would have to pay 70 some dollars first for not making it to her appointment in spite of the medical transport breakdown. The office staff stated that its not their problem and wanted the payment first regardless. This clinic needs to be investigated and audited for it practices on how they treat their patients. The entire office staff needs to be fired and replaced with competent individuals.

Parking is usually terrible, getting an appointment for emergency situations is difficult, but the…read morestaff is generally friendly and understanding. It's just frustrating watching my grandma struggle after her stroke, with everything from here eyesight to the mass in her digestive tract. They always schedule months out, it took 5 months and 3 emergency room visits to get established with an in-person Primary Care Physician. There is no cancellation list so you have to call every morning, we used to ask for one of the staff specifically because she was always really helpful but they stopped putting her on the phone. Again, understandable but frustrating. My family has chosen this facility because of the Lyft options, as my mother and I both have full time jobs and cannot always take her to appointments and at this point my grandma knows this facility enough to feel comfortable going by herself. I wouldn't recommend this facility to anyone.

Either JenCare has taken on more patients then they can admittedly handle or they could hire…read moreefficient individuals who care about their patients health,follow up after receiving bad test/lab results,timely referral process and return patients calls.I have never felt more ignored or less cared for then in past 12months.

Beach Medical Pavilion is a newish facility housing a number of medical practices. It is conviently…read morelocated on Will O Wisp Drive off First Colonial Road. The street runs parallel and south of the outer parking lots on the south side of Sentara Virginia Beach Hospital. The location is extremely convent for the doctors who perform surgical procedures at either the Hospital or its Outpatient Surgical Center, which is located just across the road. The building has a tremendous amount of parking. Actually some of it might be overflow parking for the hospital. Handicapped parking is available near the front door. The building is nicely designed, both indoor & outside. The lobby gives a circular feel with its decorative flooring. It is always kept meticulously clean & maintained. My Gastroenterologist is located on the center's second floor. Their office includes surgical facilities where less complicated procedures, such as colonoscopies, are done. The level of care I've received has been quality. I've always been made more comfortable by its close proximity to the hospital. The choice of a practice in this facility is one you won't regret.

This Health Center houses many different medical practices, a Sentara Physical/Occupational Therapy…read moreCenter & a Bon Secours Outpatient Surgery Center. My PCP has been located in the center for many years. My Gynecologist practice has one of their offices there. My Gastroenterology practice had a satellite offices there for many years. I had eyelid surgery at the Outpatient Surgery Center about a decade ago. I don't believe it was a Bon Secours Surgery Center at that time. The medical practices are quite varied & most aren't Bon Secours groups. The location is convenient for both those coming from Bayside & the Princess Anne areas. From the north take Independence to S Independence & another right on Healthy Way. The location is just north of South Plaza's intersection with Princess Anne Road, thus providing ease of access from the south. It's hard to miss the 3 story building. It sits at the back of a large field/open space. One can't help but wonder what else was envisioned to have been built on the property. Healthy Way ends at the entrance to the Medical Center. The building is clean & filled with hand sanitizer stations. Parking is abundant on all sides of the building, even including tree shaded spots. There is handicapped parking available on the front & back sides. But even if they are full, other parking spaces are available that are nearly as close. A drive around entrance is available on the back side with the outpatient surgery center opening facing it. There is also a drive around on the front side. This is very beneficial for those dropping off or picking up patients. There's even a shopping center at the corner of South Plaza & Princess Anne Road that you can access from Healthy Way. One can conveniently shop for essentials or have prescriptions filled after your medical appointment. I've been frequenting this health center for years & love it's convenience.

I had outpatient surgery at the surgery center. From the moment of check in until I was released…read morelater it was a very positive experience. The staff was superb and made me feel very safe and comfortable. There were plenty of staff taking care of me as they prepped me for surgery. The anesthesiologist came in and we chatted for a bit and I alerted him to my concerns and he was attentive and considerate. My surgeon came in to the pre-op room and went over what to expect and then they wheeled me into the operating room and put me under. The experience was A+ and I would recommend this facility if you have the opportunity to go here.

To be honest, I looked at a lot of the reviews before coming in the hospital and was very scared…read morewhen I got admitted but on about my second day, I got quite comfortable. I think it was much much worse a years back, but it's actually good. The food isn't the best but it's bearable. I did love the staff. They made me feel more at home and did help me as much as they could at night. It can get really cold and I'm saying really cold like before I got there I never wore socks in the bed, but you might want to overall the day was good. The staff are nice. It's more the patience there that you would have to worry about they can be very chaotic and drama filled. They definitely do help with the mental health part, but it will not fully go away especially for me because I didn't get to stay there long. I was in acute and I was supposed to stay around five or six days but ended up staying around 10 to 12 it's not half bad and hey, we get 12 hours of sleep and it's clean. I didn't see one bug my whole day. There are a lot of young staff there though, and let's say the young staff some of them have attitudes so just stay quiet and out of the way of them they will put you on a medication they always do and if they don't well I don't know at least my first experience to It was really nice. Get better soon much love me

the facility upstairs was dirty strep was going around and even my room flooded staff was very…read moreunprofessional even the "quite room was nasty" the staff did nor care at all also there was roaches in the starfish hallway one to many staff even got to fighting with patients during my 11 days very unprofessional staff,dirty,mold,roaches. don't recommend coming here

This location houses 3 of the most experienced and knowledgeable primary care physicians I've ever…read moreknown. The front staff is lacking, with the exception of one, Laina, who is always friendly, smiling, and the most helpful receptionist there. It makes a difference when you have 2-3 ladies at a window, and only one looks up and acknowledges your presence. The lab tech Caley is very easy going and quick with her lab draw. And the nursing staff is friendly as well. Let's not forget the wonderful Xray techs, Jenny & Neelie!

I have come to this practice several times. I have seen Beth McCabe who is amazing! And I've also…read moreseen Warren Austin. Both are so extremely kind and friendly. They are great listeners and are very attentive and understanding. I feel great when I am with them. And I am set assured I'm getting the best care. Very experienced drs who address you with the upmost respect. Wait time is minimal every time I have come. Everyone from admin to lab techs are so friendly. Very welcoming place. Clean and well lit. Easy to find. Plenty of parking outside. I would recommend to anyone looking to change PCP

I see Dr Warren Austin and he is a great Doctor and listens. I just started seeing him a month ago…read moreand he seems like he wants to help his patients get better A great listener as the other post said. Wants to help his patients no matter the health issue. I recommend him for a primary care physician

I saw online that this clinic got great reviews. I went…read morethere and was efficiently served. I was given a choice whether to register on paper or digitally (I chose paper). The receptionist was very nice and helped recommend a pharmacy. The staff who saw me were kind. I definitely will return again if I need urgent care.

It would have been nice to receive the services I came for. I first tried to get a DOT drug…read morescreening for work. Apparently after 5p they stop on Friday so I was told at 5:03p come back Saturday 8-2p only to find out that nobody was there to do the test. It'd be nice to know in advance so the proper information can be communicated to find another location. I'd advise anyone call ahead to save your time. especially if you are out of the area.

One of the better experiences I've had at this location. From check in to check out everyone was…read morefriendly and clear with what they were doing and why. Caring staff members at this visit who seemed to be interested in helping. Wait times a bit long but I babe waited longer!

Have gone here multiple times. I've always felt the care providers' concerns. Have yet to leave…read moredissatisfied and don't think I ever will.

The front desk personnel was very nice! You have to be buzzed in....plexi-glass between staff and…read morevisitors. Hand sanitizer available. Very thorough. First time coming here to pick up paperwork (yes they check ID) and it's Military Circle Mall!!!!! Best part. You can go shopping right after! Plenty of parking and it's right next to Ross!