I am so glad that I no longer have accounts with AXA Denver. Clearly, being transparent about fees, penalties or returned calls was not my experience. I had an attorney and non AXA planner review my accounts and learned that they were charging me extreme management fees for 15 years. Interesting that over that number of years fees never came up. Knowing my financial situation would have never warranted the products they sold me. Be certain that they will sell their own products and impose as many "riders" for each as possible. I strongly suggest that if you are shopping for financial planners do your homework and ask about fees, penalties and fiduciary responsibility. read more

Axa has been going around to public schools and getting teacher's to sign up for 403Bs. They enter our public schools in Denver under the facade that they are there to "help teachers". The reality is, they could not care less! They get commissions off every new account. As a teacher, once you open a 403B with Axa, they FAIL to mention that every contribution needs to be in their system/bank for 6 years before you can transfer it/take it out. I recently left the profession, all the money I made off my investment I cannot take with me. It stays with Axa because "it has not been in the bank for more than 6 years). If I want all the investment, then the money needs to stay with Axa basically for the next 20 years with the amounts of contributions I have given. I made ZERO money on the account PLUSm they took extra money out for miscellaneous "fees" the again, they did not disclose when they came to my school and sold their services to us. TEACHERS BEWARE! Any financial firm that comes to your school for business is a SCAM at best. You are better off going through a credit union and verifying their legitimacy through https://brokercheck.finra.org and the North American Securities Association which can be found at: http://www.nasaa.org/2709/how-to-check-out-your-broker-or-investment-adviser/ Oh and you wanna know what else? They guy you signed me up, whom I TRUSTED ended up not being my financial advisor. I got some random guy instead and I NEVER got any notification of changes whatsoever (nor communication on my account). SO there you go. You really want to trust these scam artists with your money? Shame on you Axa. read more

We found out that AXA brokers make commissions off of their new client sales and customer followup is NOT a priority! That means if further guidance is needed, (due to market fluctuations), the brokers are soley focused on new customers and not available for guidance to those loyal to the company. (The turnover rate is pretty high as we've had a series of brokers quit and leave the company.) Acquiring an appt for guidance is nearly impossible! Too bad. It would be a win/win situation if AXA AND its clientele were guided properly. One star as a result. A real surprise. read more