Worst start to a vacation EVER.. House was disgustingly filthy. Office was most UNhelpful...did not even care...left at 6pm regardless of the fact that our 8 guest party was extremely unsatisfied and grossed out. A cleaning lady was called and Kendall was the best thing that happened all day...she honesty tried to make it the way it should be. She started with the bathrooms (gross!), while WE cleaned the kitchen and washed dishes. Maintenance guy Mike went after hours to get a new window AC unit for the one downstairs that must be 25 years old and non-functionong. I cannot believe that anyone would think it's ok to want people to pay their hard earned money for a place in this condition. Will NEVER recommend this property company.. EVER.... read more

Our rental house had a lot going for it: near beach and town, big deck, great layout, well equipped kitchen and clean inside. But other issues lead us to conclude that the mgmt is "casual." Issues: twin sheet on full mattress, filthy outdoor shower, sliding doors that don't open, weeds 2' hi, no umbrella for table that takes umbrella, trash in driveway. Also BBQ was left full of old coals - really gross. Impression is that they hire minimal cleaning stuff that just runs thru a minimal checklist. Biggest disappointment was mgmt decision to install new ac when it just needed new filter (old filter was completely coated) . So we were without ac for several hrs and avocet did not offer any gesture of goodwill like a credit or pay for a dinner out. Avocet rep Mandolin was pleasant and responsive in dealing with a/c. Other reps were either no help or actually snippy. Hard to believe.... read more

We were happy with our rental through Avocet. They communicated as they said they would, they promptly answered the couple questions we had, and otherwise it was good experience. The place we rented matched the photos/description; it could have used a few basic maintenance fixes, but that's more on the property owner than them in my opinion. They even take the trash cans out for you on trash day, which I had never heard of. Overall, I would consider using Avocet again if doing a vacation rental in the area. read more

Will never be renting from this company again. Absolutely ridiculous how rude I was treated in this facility. My family and I come here every summer and I promise I will not recommended this company to anyone else. If I could give 0 stars I would. Thanks Karl. read more

Beautifull location. Not real clean. Construction outside very noisy,one roll of toilet paper! Could use a good cleaning top to bottom. Screens all around need to be repaired. Would not keep bugs out they are blowing in the breeze! Done! read more

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We rented a vacation home for a week from avocet. Folly Rhodes on the beach, upstairs was a quaint cottage directly on the beach and rented for about 2100. My biggest suggestion to anyone renting from Avocet would be to find out if nearby houses are under construction. Folly Beach has seen a lot of growth and unfortunately for us, 2 houses away was a large construction project with wet saws and circular saws running all day long. So loud that it drowned out the ocean!!! The coffee pot had green mold, the stoves broiler did not work ( this was discovered as I went to broil a large amount of fresh seafood that we had purchased) and the TV stopped working a few days in. Avocet was kind enough to give us 260 back. Not enough to compensate for a noisy spot on the beach. Beware read more

Worst renting experience I have ever had. period. Avocet does not have a care in the world for their long term renters. Strongly advise looking elsewhere. read more

Nice enough staff but low barre in terms of property maintenance. I checked into an oceanfront home at night that reeked of water damage upon entering to find it had been shut air tight, (as in the windows did not open!) which is a recipe for mold. The "recently refurbished" flooring was buckling due to underlying moisture; indicating a quick cosmetic cover up and there was visible mold growth from behind the sheetrock in both bathrooms. This home was a health hazard. I got out as quickly as possible (ahead of schedule) at which point I learned that Avocet's allegiance was to the owner, not the guest. It is challenging, but not impossible to keep beach property moisture and health levels, at a standard that works for everyone, but you have to actually care about it. read more

Avocet Properties - Vacation Rentals Near Me - Folly Beach, South Carolina

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Unethical - charged $125 for damages they say occurred during our stay 19+ days ago. No call, just an email from Allison. The property was in perfect condition upon leaving. Beware for charges that might come weeks after leaving. Insist on a walk through inspection with management before checkout. Better yet, just don't rent from Avocet Properties. read more

We had a great experience renting a condo via Avocet Properties. I was nervous after reading previous reviews but they are professionals with a great office location in the center of Folly. The keys pickup took roughly 2 minutes, and drop off was 15 seconds. The condo we rented was extremely clean. No bugs, no sand, no leftover hair...It was spotless! They provided parking passes for the condo as well so we didn't have to worry about where to park. I would rent from them again in a second. read more

Vacationers BEWARE! This company will put you in unsafe properties, lie cheat and steal your money! We rented a house for 62 days and left in 15 hours. After driving for 11 hours and getting to the house. We had to request the code to get into the house to find the place filthy! Dog hair and dander covered every surface. Couches, bed sheets and comforters covered with dog hair. My small kids slept on beach towels for the night since it was close to New Years Eve Folly Beach was booked. My 9 year old has asthma and in the first 5 minutes ended up on his nebulizer. The couch and master bed where broken. Completely snapped down the middle so they were unusable. The oven had never been cleaned, the stove was covered in caked on food. We checked the filters and I have pictures of them. They have never been changed! Vacasa only offered to send over a cleaning crew at 8pm at night. I was not comfortable considering COVID restrictions. We have been fighting with them for over 5 months. They lied and said the refund was in the mail, which it never was. Then after 30 days they told us we had to go to Airbnb and now Airbnb is playing the game with me and the Better Business Bureau that they can't find any booking information. I have it all documented so all lies! This has been 5 months now. They charged us $7500 for 15 hours! And then they proceeded to rent it out to at least 4 more renters after we left. DO NOT USE THIS COMPANY!!! read more

Avocet Properties - Filter from the house we rented - Vacation Rentals Near Me - Folly Beach, South Carolina

Booked a property that we used the year before on the day we left in June of 2014. In December 2014 got a call saying the people were moving back in. We were bummed because the house was perfect for our family. I told the person I was working with that if the listing comes back on the market let us know. Well guess what we just returned from Folly beach and the place was back on the market in March to rent. No phone call or email. We have used the other companies down in Folly and never had any issues like this before. Walked down to the office and talked to a person there all they kept saying was sorry. Left a message for the manage of the property and she was told to call us. No phone call. My wife called down and talked to the director of property management. All she got was sorry, not how can I make this right. We used a property off Vacation Rentals By Owner. The home was great. I have know idea how these guys stay in business other than there are only so many place to rent from on the island. I would not recommend using Avocet for my Folly vacation rental again. read more

After recently relocating from Kauai, Avocet set us up with a four month rental, it hasn't been without hiccups, but they remedied the problems and made our transition to Charleston a positive experience. We will recommend Avocet to our friends and family. read more

When my entire family came to visit from near and far we decided that renting a beach house on Folly would be the best bet! I stumbled across Avocet Properties located on center street and was pleasantly greeted with a warm smile by one of the employees. Stefany showed me several properties and helped me find the perfect rental for my family for the holidays! I could not be more grateful or impressed with the staff and overall experience there! read more

Avocet is by far one of the worst rental companies I have done business with in many years of renting beach properties. Rented the "mellow yellow" house on Folly last week for a birthday celebration week. 3 bedroom 2 bath. Lovely, well appointed house with one major issue. They have a sewer/plumbing issue that apparently is a continuing problem that Avocet is aware of and yet continues to rent the property. The toilet in one of the bathrooms began having problems flushing and backing up on Sunday evening after arrival on Sat. Raw sewage flowed up thru the shower and kitchen sinks Monday morning. Disgusting to say the least. 3 repair staff (rotorooter, plumber and sewage expert) were in and out on Monday until about 930 pm. Meanwhile we spent all day waiting around. The sewer expert was able to fix but said it was a short term fix and we probably shouldn't use the bathroom. We communicated with Avocet first thing Tues morning and were told the owner of the property was getting involved and sending his repair man over that day. They indicated we would either have a solution or they would move us to another house by Wed morning. No communication after that unless we initiated. No answers or solutions provided and frankly by Thursday I was sick of trying. So my guests came Wed morning and 4 adults had to share 1 Bathroom. I understand that maintenance issues can happen at any time, but according to various repair people this was an issue that happened before. My two main complaints are absolutely no communication from Avocet for a serious issue, not doing what they said they would and for continuing to rent a home with serious problems. They did offer us a small credit for our inconvience but it was only a fraction of our total rental price. I should have read the many negative reviews before using them. Lesson learned. read more

My mother booked a rental property with Avocet properties for a reunion. 3 weeks prior to the check-in date, she was told that if the house was ready ahead of time, she would be allowed to go in a little early. On check-in day, she stopped by the office to ask if the house was ready for check-in to see if she could get in early. She was told no, that the maids were cleaning. Since she was already on Folly Beach, she decided to ride around for an hour until she could check-in. While riding around, she passed the house and noticed that the cleaning service was finishing up. About 10 minutes after seeing this, she decided to call to see if the house was ready for check-in. Upon her question, Tim told her, "Didn't we already tell you this?" As a local, I decided to call to see what prompted Tim to speak to my mother this way. (She was persistent and yes, probably didn't need to ask a second time...but ultimately, she should not have been spoken to this way.) Upon speaking with Tim, I tried calmly discussing the issue I had with the way he spoke to my mother, as a client of the company, but was interrupted 4 times by him. At this point, he then told me that my mother shouldn't have been "stalking" the house to see when she could get in. She was not stalking. Anybody that sees Folly knows how relaxing it is to drive around with the windows down and look at the houses...especially if you have time to waste. When I asked for Tim's last name so that I could file a complaint, he refused to give it to me. This is the absolutely LAST time I will recommend this company to anyone visiting Folly Beach. I work in a customer service setting, so I know the importance of treating clients with respect and patience, no matter the situation. Tim did the complete opposite of that with both my mother and myself. For this reason, I suggest that if you are looking for a rental property company, this is not the place for you. read more

Avocet is a first rate property management company. I read the reviews and must say that after renting in folly beach and isle of Palms over the years, the problems mentioned here lie mostly with some of the the homes and not the management. Dee and Jillian have gone out of their way to make things work for me. They are professional and act accordingly. I would recommend them without question! read more

We were traveling to our rental property and received a phone call that the house we had rented was no longer available, due to it being vandalized and maintenance needing to be performed. But we were told good news, we are able to upgrade you and we will give you a house on the beach. My husband and I were excited and happy about that. That was the only good news from Avocet. We had no cable or internet upon arrival and ther was no urgency to fix it, so we have been here 3 days without those services. Then the outdoor shower wasn't working and now we have no air conditioning and it's 88 degrees outside and 80 degrees inside. Avocet said they were sending someone to fix it, but then they they called and said their air conditioning guy left the island. That's unacceptable, no emergency serviceman available? That doesn't speak well for the quality of Avocet or their commitment to customer service. What exactly are we paying for? We don't have air conditioning, cable, or internet. We will never again rent from Avocet and encourage others not to rent from them as well. Some of the worst customer service ever. read more

Avocet was super accommodating, answered all my questions, and left us a beautiful house. The Sandi Lou was clean, fairly updated and perfect for everything we need. We had an amazing vacation and it was everything they said it would be. read more

Terrible company. As you can see from prior reviews. They must not even care about customer service because they do not even reply to reviews, good or bad! I was e-mailing with Amanda about a folly beach rental. I was quoted one price, and she had the dates wrong. (Which were clearly written in the e-mail she was replying to). I wrote her back with the correct dates and stated that we would like to book the property and she wrote me back with another price, which was higher. When I called her to get the accurate information, she had no recollection of our emailing and had to call me back. I received no call and finally called her back, only to be quoted another price, that was yet even higher! And after reading all of the other reviews, I am glad I am not booking with this company! read more

My husband and I had to visit Charleston for business. When checking into hotels we decided to check for alternatives accommodations and ran across listings at Folly Beach with Avocet Properties. We found the perfect one bedroom beachfront cottage for much less than a downtown hotel. We had our own kitchen, screened porch band went to sleep every night to the sounds of the ocean instead of Charleston traffic. We were just 30 minutes from downtown, an easy drive from the James Island Connector. The cottage was clean and the Avocet staff was friendly and helpful. We will definitely use Avocet again. read more

I waited five months to write this. It's not that Avocet was terrible, it is more that they were sub-par and really didn't seem to care. The people in the office are really super if things are going well. The big mistake was mine. Never give the cleaning lady, who looks like a junkie, a generous tip BEFORE she cleans. If you do, she won't! She disappeared. The company sent her and another woman back a few hours later but it was for naught. Avocet said a supervisor would come but nobody did. In the end, I cleaned. It just seemed like nobody really gave a shite. Folly Beach is awesome and Avocet can be, if you have really low expectations. read more

I paid $175 cleaning fee and asked if I was the first to do so. Black mold on faucet handles was disgusting and I borrowed some Clorox. When told how filthy the condo unit was the realtor told me that I should have called him in order to get it cleaned. Last thing I want on vacation is to have to schedule someone to come over and do a chore. Ridiculous! read more

We rented Next Stop Morocco, 1563 East Ashley Ave, Folly Beach SC, 29439 If there were a NO STAR option I would have chosen it. The ONLY reason they earned a single star is the efforts put forth by one of their staff, Jillian. MAKE SURE YOU ASK FOR CURRENT PHOTOS. We could barely recognize the interior of the home we had rented. MAJOR "Bait-n-Switch" on this property!!!!!!! Let's start with arriving at 5:15 PM to a house that was trashed and filthy. I just don't mean dirty, I mean FILTHY. Soiled linens in heaps strewn throughout the house; grimy stove; half cooked/eaten food on the counters rotting in the heat; shower floors so scum covered that a gallon of bleach would not cut the crud; furniture that made things from the Salvation Army look top notch; footprints on the table; and trash bags strewn about. Frat houses on Saturday morning are cleaner! Jillian, who was extremely apologetic and had very limited resources/options, tried to put lipstick on a pig. She showed us four other properties. All of which were equally awful in one way or another--major water leaks, holes in the floor, thrift store furnished, and ant infested. We chose the best of the four and spent one night only to find kitchen table covered in ants the following morning. Needless to say, we spent less than 24 hours at any of their properties. We returned the keys to the office and asked for a refund. There was some discussion about cleaning the first house, which they were attempting, but we had decided NO GO! The front desk manager had the absolute shameless nerve to attempt to charge us for the night we stayed. What a joke. Once we got a 100% refund posted to our CC--it took some discussion, we turned around and drove another six hours back home. While on the way home, we received a call from Avocet--at 3:30 PM--a full 24 hours after the property was supposed to be "guest ready"--saying it was clean and asking if we were still interested. Needless to say, Avocet wasted our time and money and ruined our vacation! RENTERS and LANDLORDS BEWARE! read more

I was looking to rent a nice apartment or condo, their website had 4 - 6 places that looked great. When you click the link to schedule a tour it says "fatal error" so I called the home office. They had no record of any of the addresses I had from their website - which I was looking at while I on the phone with them. The first person gave me a number for a second person who didn't bother to even ask my name - he just said "we have nothing available". Poor service - even if there is nothing available and you don't bother taking them off your website - at least be nice to me about it. I'm better off not renting from them at least! read more

My family and I just returned from a week at Folly Beach, where we rented Unit C102 at Pier Point Villas through Avocet Properties. This is by far the worst rental experience we've ever had. Upon entry last Saturday my wife found the unit to be very dirty . . . not just sandy floors, which is understandable given its proximity to the beach, but food wrappers and other trash under beds and furniture. The coffeemaker hadn't been emptied, leaving the grounds and filter to grow moldy over who knows how many days or weeks. We even found a glass in the cabinet that wasn't just cracked or chipped, it had two-inch shards of glass that were missing . . . we later discovered them in the bottom of the dishwasher. With four kids accompanying us on this trip, it's a miracle no one cut themselves. Worst of all was the situation with the air conditioning. Upon entering the unit Saturday my wife noticed how cold it was upstairs, so cold that there was condensation on all the HVAC vents. That didn't last long, however, as by Sunday it began to feel noticeably warmer upstairs compared to the first floor. My wife checked the thermostat and saw it was set at 73 - above the setting recommended in the HVAC instructions - but gradually the temperature climbed into the 80s. We spent three miserable nights sleeping in 85 degree temperatures while Avocet's HVAC contractor waited for the system to thaw out, finally returning to normal operation around midday Wednesday. When I called to voice my displeasure I was told I would get a phone call back . . . which never came. When I emailed the head of property management, she sent an apologetic reply and offered to take 15% off my next Avocet rental, which is borderline insulting. Save yourself the misery . . . DO NOT RENT FROM AVOCET! read more

We rented "Coolin Out" after labor day this year. The property is very nice although it was FULL OF COCKROACHES! I strongly feel that before renting a property at $2500 per week an issue like this should have been addressed. It's very noticeable someone would have had to have seen this. It's also labeled as "Not pet friendly" as I was reminded by three women who showed up at the front door claiming to have seen a black dog being led into the premises while we occupied it. Sorry but we don't have a "black dog". While here they asked me multiple questions on the whereabouts of the "black dog" after they were already told we didn't have one and they were offered to enter the premises immediately at the time of arrival. I was also questioned as to why I had baby gates up at the kitchen if we didn't have a dog. I HAVE A 16 MONTH OLD is a great place to start. The ladies were rude and condescending. This type of behavior is not acceptable. read more

We rented from Avocet Properties a 3 month vacation rental in Folly Beach. The property itself was rundown but we knew that but could not turn down living on Folly for a bargain short term furnished(beat a hotel). We had about 7 to 8 maintenance issues and I have to admit they responded immediately to everyone albeit results varied. Allison and Dee Dee were great to deal with and I have to say Dee Dee got us in on Christmas Eve since our timing for my new role was not ideal. I found Avocet very professional and as VA RE Broker they are true professionals. I would give them five stars but I think the maintenance team results were not five stars.(That could be what the owner was willing to pay for, so I can hold it against them if that was the reason). They were great to deal with and would certainly rent another vacation home thru them for certain. Also, note we used their address for packages and they called every time when they arrived. We then moved out and we had our full deposit within 4 days returned. Allison was great to deal with. read more

Bahama Breeze was supposed to be our relaxing and comfortable week away from everyday frustrations. NOT SO! The young man at the Avocet is not prepared to be a property manager. He is not aware of the mess this house and many others are in and is costing the company their reputation. Too many problems to address here but we won't be back! read more

This company deserves NO stars but that's not an option. Our rental house was filthy in general, staff was not friendly or helpful. There were multiple bees nests outside causing my husband to be attacked with numerous bee stings- we called to let them know and they offered to take care of it AFTER our vacation. But worst of all- it was infested with ROACHES. We left early with our dog, they refunded one night with little sympathies. Health dept had to be contacted, save yourself the headache and avoid their piece of shit rentals. read more

Every summer, we rent a house at Folly Beach for a week. Over the years, we have bounced around to different houses, trying out Fred Holland, Dunes Properties, and Avocet. There is a HUGE difference between Avocet and the other property management companies. They are much more professional, courteous, and helpful, and we seem to have way fewer problems. Everything works. They often send people over to fix things that the renters from the previous week mentioned need repair. If a rare problem arises, they attend to it in a timely and courteous fashion. Last year, we found a house listed by another agency that we liked so much that we decided to stray. Afterward, we decided we will never do that again. This year, we went back to Avocet and everything was PERFECT! read more

Terrible property management. We rented a house for 10 people, paid a rate clearly for 10 people, and got a "starter kit" with one roll of toilet paper in the bathroom and one garbage bag. Obviously we ran out after the first day and they told us (rudely) that we had to replace them at our own cost. The fridge did not keep our food cold, and the place was pretty dirty, broken towel rack in the bathroom, they obviously cut corners when they cleaned. Spiderwebs everywhere and filth behind the futon when we moved it out to fold it down. One barstool looked like it had puke on it and it took another phone call to get them to clean it for us. When I called, however, they did send someone right away with a new fridge and to clean the barstool, however they never fixed the broken towel rack. read more

I had a similar unethical experience with this property management firm. They find any reason to void your contract and make you pay out of pocket. Do not use this company for whatever reason. read more

Will never recommend this rental agency to anyone. The house we rented had mold, water damage, and smelt of urine. Additionally, the porch balcony was broken, the bedroom doors wouldn't close, the sheets were stained with what I could only hope was coffee, and the living room furniture was unusable. When the agency was contacted, the response I received "We will forward your information to the property manager." That was it! They didn't even bother to come take care of the issues. We also sent a message to the manager and didn't even get a response. We were ready to pack our bags and leave the first day! read more

Was very disappointed in the property we rented - pictures and description did not match the condition of the home. Regarding Avocet, they did respond timely to the issues we noted upon check-in and was impressed with the friendliness of Yolanda. We did like Folly Beach - just not the home we rented, and not sure if we would use Avocet again based on our experience with the property. We had several families involved and overall everyone was unimpressed with the rental versus what we paid. I think Avocet has some responsibility in how the house was marketed. read more

Absolutely vile experience renting from Avocet. House had dirty floors, mildewed blankets, dirty dishes in the cabinets. Our sheets were stained and our daughter's bedding had a blood stain on it. We left early. The manager made it absolutely clear that they did not give a damn. It was our only beach vacation of the year and it was ruined by this miserable company who wouldn't even refund our "cleaning fee." Go elsewhere!!! read more

We have stayed in Cottage by the Sea several times. Although a small cottage, the owners have taken care to make sure that it is top shape year after year. It is cute and comfortable, plus pet friendly. The complaints I find on here are almost funny. When you rent a house for the week do you really expect toilet paper, paper towels, garbage bags, etc. for the week to be supplied? Avocet provides all that you need until you have time to make a list and get supplies for the week. If you anything, a call will resolve the problem. Great vacation. Great value! Pick your house carefully. Talk to the agency about your expectations and you won't be disappointed. read more

FYI- This review is for Adam Killermann who was our real estate agent, not Avocet Properties in general. Adam was a dream to work with. We were new to the area and he was recommended to us by a contact on a local online forum. Adam was extremely professional and always quick to reply to any communication. We were working with a modest budget and I would guess that the price range we were looking in was much less than most of his other clients. Regardless, he treated us like we were buying a million dollar home. We are quirky and wanted to pick houses that matched our personality and Adam was completely patient with us every time we found a house we wanted to see and would get us in right away. I could tell he genuinely wanted to find a house that was a good fit for us and never pressured us to settle on anything. We came to really trust his advice. Adam helped us find our dream home and we just closed on it last week. As a first time home buyer, we were nervous but Adam walked us through the whole process and was great at negotiating. We had a wonderful experience and would recommend him to anyone! read more

SHAME on Avocet Properties: Folly Beach SC (Marsh Winds 2K) Cancellation policy more important than 8 month old baby with cancer! My friend and I split a condo for the first week in August to spend time on the beach together with our families. Everything was paid for on time but yes, we declined to purchase the insurance policy. About 6 weeks before our vacation, my friend found out her youngest daughter of only 8 months has stage 3 cancer and needed to start chemotherapy treatments right away. I called Avocet and spoke to the director of property management, Dee Bruggerman, to see if we could cancel our reservation and was told no- also because I was not the name on the rental agreement, my friend was. My friend was not able to call until 2 weeks later and even after explaining her situation, was told there was nothing Dee Bruggerman could do for us. Because we were under 60 days and 30 days we would not be able to get any money refunded. Both of our families have been devastated to miss out on vacation but also to learn of the zero compassion we received from Avocet Properties and Dee Bruggerman. Money and fine print should not be more important than a baby's well being. read more

Avocet Realty was most helpful in helping us find an excellent beach house to rent. We have rented many houses on Folly Beach and this house (Sunrise, Sunset) was THE best we have every rented. The house is perfect as far as floor plan and appointments. Most tastefully furnished and had every possible thing we needed!!! It felt very homey and comfortable and I hosted a dinner for eight one night and the kitchen had every possible thing I needed to cook an excellent meal. Would not hesitate to rent this house again in the future. read more