Excellent experience. Friendly and professional staff. Got me in and out in under 20 minutes…read more(including puck up from my mechanic). Thank you Suzana

Terrible customer service experience. They offer debit card…read moreoptions, but their system had an error checking the details for it. I offered all proof and documents needed, and they rejected it. I offered to pay the deposit with no return. They would not even try to contact anyone about why their system couldnt take my information, which was All valid and double checked. This cost me my holiday weekend trip plans and a bunch of reservations that i cannot refund Never seen such lackluster effort

On top of everything else one must deal with, during a move the attendant behind the counter didn't…read moremake the situation any easier. For starters she required the cardholder present. No problem I became present in a car that is leased with my card from this very location. But I'll be damned if she didn't find another reason not to rent me the truck. My license isn't valid, which hasn't been a problem in the past and shouldn't be one now, especially given that I'm renting a car from them, and have had someone else go pay for me several times before. For a person moving this adds nothing but unneeded stress to an already stressful occasion. Definitely won't be going to the Nikki Minaj look alike at this location again(not meant as an insult, she actually looked a bit like Nikki and Nikki is a beautiful woman).

I sold my car last year and naturally, sometimes road trips are necessary. While Car2Go has been…read moregood for quick trips around town, once you need the vehicle for more than a few hours it becomes less then ideal in its pricing, and a proper car rental is required. The reason I do like Budget is because they are open on Sundays, when a lot of rental places are closed and will require you to drop off either after hours or on a Monday which screws up a typical Monday schedule. Beyond being open on Sundays, I have easy to meet needs when I rent a car. 1) Accept my online reservation 2) Have a car when I show up that matches my needs and requests 3) Not overcharge me or try and nickle and dime me later They did well on all fronts, and when the car I reserved was a little smaller in the storage capacity then I decided I wanted when I arrived, so for a mere $5 upgrade I was able to get a class up in size which I'm totally happy I did as I then got the added bonuses of XM radio, a moon roof, and those cameras that make it easier when backing up. I actually asked for this upgrade, there was no hard sell. And when I declined the insurance (my credit card offers car rental insurance) and GPS rental there was no rebuttals or objection handling. They simply said okay and continued processing the order. It was a rather seamless pickup and drop off experience. $78 for 48 hours (pickup Friday at 5pm, returned Sunday by 5pm) with unlimited KM's. It served me well, and I'll likely use this location again in the future.

Standing in a line outside for two hours...they also called me four times telling me to come early!…read moreAwful - About 40 people waiting outside in line.. cars aren't washed so have to wait for them to wash the cars on top of it.. Total wait time 3 hours

I have rented cars and trucks from the 2440 Dundas location for about a year now in a professional…read moreand personal capacity. The staff, the rates and the vehicles have been nothing but top quality. The service is fantastic, fast attentive with great attitude. I used to deal with Enterprise as I have a member card there but every time I compare, I end up renting at this Discount who has better rates and I know what to expect. I am only taking the time to write this because I saw there was only one abysmal review written from 2011 and it is not representing my multiple experiences at this branch at all. I totally recommend.

Excellent Service and Professional Staff! I had an…read moreoutstanding experience with Kris Guduri, I lost hope with this company but Kris the magic manager won my business back. Enterprise Rent A Car at 330 Steeles Ave W, Thornhill. The service was smooth from start to finish -- professional, friendly, and efficient. The store manager went above and beyond to make sure everything was handled perfectly, from explaining rental options to ensuring the car was spotless and ready on time. The vehicle was in excellent condition, clean, and comfortable for my trip. What truly stood out was their attention to customer care -- they genuinely value their clients, treat everyone like family and make the rental process easy and stress-free. I highly recommend Kris Guduri and his team. Enterprise Rent A Car to anyone looking for reliable vehicles and exceptional service in the Thornhill area. I'll definitely be returning for my next rental.

Anwar, at the Yorkdale 3175 Dufferin location, goes above and beyond with his customer service…read moreskills and professionalism. He is very polite and kind and always seems to have a solution and answer to any question I may have in regard to my car rentals. He has made my visits here very enjoyable, unproblematic, and his good mood is contagious. Two thumbs up for the whole staff at the Yorkdale location, especially for Anwar !!!

What rental company sends out a car with no snow tires following the worst snow storm in the…read morehistory of Toronto and then closes for the weekend?? The first time the car wouldn't start they sent someone fairly promptly who identified that the brake was on. If you don't know the software of a 2025 car you might not know that. Once home the car got stuck parking and won't move and won't start and they're closed because it's Saturday (errand day!). If you rent a car from them and don't drive a fully automated car get complete instructions and a handbook and if it's winter, demand snow tires. It's a nightmare driving otherwise.

I rented a car from Enterprise on Dovercourt and had a fantastic experience…read more Excellent, excellent customer service. I was very impressed, and they even drove me to the subway after I dropped off the car. Thanks!

i rented a car a week ahead of time and scheduled the pick up for after work on friday. lesson…read morelearnt, never rent from this company again!! this is the worst company to rent a car from! my rental reservations had been confirmed and when i got to the place the agent let me know they had no cars!! how is that possible? what kind of professional company is this? when i asked why i wasn't contacted the agent let me know that they tried - however i did not receive any emails or phone calls informing me of this! i asked if there were cars on the way and the agent let me know i could try the airport location. unbelievable! the rental reservations meant absolutely nothing. i'll be following up with Hertz as well to file a complaint about the lack of service and how unprofessional this company is. i will never rent from this company again! the only good thing about this location is that its near a Budget car rental company and Budget was absolutely fabulous and accommodated me last minute

When a friend calls to get your help with a move you answer the call. And then you book a van…read more Haha. So this is what led me to Ventures. Recommended by friends nephew, I gave Ventures a call having never heard of them. Verdict? Good find! The service is amazingly friendly. Its a family run operation and every person I dealt with were professional. The truck was clean and they wipe it down in front of you again when you take possession. Instructions on what to do are clear. I asked if late drop offs were possible and they said no problem. Total breeze. Costs are a bit higher than U Haul but not unfair and the truck is in great shape. Heads up, the insurance you get does not cover the box, only the cabin. Strange, but its the insurance companies policy not theirs. I'd recommend this place for moving trucks and if you're curious, they also have cars. Total pros!

They were extremely helpful, courteous and efficient. Bent over backwards to assist in every way…read morepossible, even when the insurance company was sadly, and we felt unreasonably, unbending. This was the best car rental experience amongst countless ones that I have ever had. Highly recommend.

i mobility pick us up at YYZ airport , I rent cars all the time, this rental company are super…read moreunique, clean car, I was thinking to close my window while I am driving.... Attandent help me set the GPS, they even ask me, do i have any question about the car before I drive away, great service, great cars ~~ Highly recommend

I had a great experience with iMobility this past summer. Very professional, great service and…read moreexcellent cost. Because I rented for 5 days, they both delivered a car to my home PLUS picked it up at my car dealership at my request. Outstanding! Highly recommend.

I used their services for the first time, and they were absolutely excellent. Fabio picked me up…read moreand drove me to the location, and hooked me up with a fantastic new Corolla. The car was in excellent condition and I was very impressed with the service that I received. I highly recommend!

From the owner: Our Services Include:…read more - Luxury Rentals - Service Replacement - Airport Pick-up/Drop-off - Local Rentals - Insurance Accident Replacement - Long Term Rentals