I had a Dodge Charger Hemi…read morelol Nice car Great people Good Price Like $120 Satellite radio Dope

Gave us a car that felt unsafe to drive, with a 1/4 of gas and smelt like cigarette. Asked for an…read moreexchange, they said they'll be cars when we spoke on the phone, we showed up at the location and the service was terrible they didn't even lets us speak and all they said was there's not car available and you gonna have to go to a different location 2 hours away on a unsafe car! I won't rent whit this company ever again

Drea and the drop off ladies really helped ease a stressful situation. I wish customer service was…read morelike this everywhere!!

Huge shoutout to Kendiona for quickly solving our car rental situation within seconds…read more Kendi got us a beautiful red volvo to drive in comfort for a short 3 hour rental to get us from Tallahassee to Panama City to fly home since no direct flights from Tally to Htown. Ashley Bailey the Branch rental manager also really took good care of us. From now on will only use Enterprise/ National when traveling through Tallahassee. Customer service: exceptional Ease of rental: Excellent Return: Absolutely

I rented a car from the Enterprise in the Tallahassee Fl Airport. Blaze Parker…read morewas the one who helped me. She was very nice helpful and had me in and out in a timely matter. The car was clean and ready to go. Go see Blaze for your next car rental.

I missed my connecting flight in Atlanta hartsfield airport so booked a car while at the concourse…read moreneeding a car to finish my trip home in Tallahassee. But when I got to the counter to acquire the car. I was told that I couldn't get a car since my reservation wasn't 24 hours old... WTH.... I just wanted to get home and not wait at a airport for 24 hours or I would have waited for a plane... HELLO

Easy drop off only problem is the only one in town is at the airport. Its just inconvenient but…read moreotherwise no complaint.

I wish it was possible to give 0 stars. First I purchased my rental in January 2026, the car was…read moresupposed to be a premium suv. I arrive in March the day before my vacation to pick up my premium suv. The guy at the desk in the tallahassee airport informs me they don't have my premium suv there and they can offer me something smaller. I purchased the biggest suv because that's what I needed. So after charging me alot extra they gave me 2 vehicles that were smaller. So 30 minutes into our trip the tire pressure light comes on, I stopped to put air in the tire, it stay inflated until we reached our destination, then goes completely flat. I waited 2.5 hours for a tech to change the tire then, I was told to take the vehicle and exchange it at a place in Orlando. The place I was told to go then tells me they don't have a vehicle to exchange for me. How had no one checked to see that before I was referred there. No I'm stuck 4 hours away from home with a donut tire on my vehicle. After I informed then there was no vehicle at the location they sent me to, then i was told someone would contact me with further instructions. 26 hours later still no contact with further instructions. I dealt with the local branch, the customer service reps, and the roadside assistance department, every single one lied and were very unhelpful. I have nothing good to say about this company. Also looking at other reviews this is typical service for them. This is the worst company with the worst employees. I will never use them again and I will be reporting them to better business bureau.

Fast and accommodating service. No hassle paperwork. Was work related so this review is from a…read morebusiness aspect. Courtesy ride to final destination via enterprise employee. This was our final drop off as my coworker picked the car up yesterday in a Jacksoville location. Pleasant experience with this company. Would use again. Plus car was clean both inside and out no No fowl odors.

If I could give this location 0 stars I would. Customer service is TRASH! Communication is TRASH!…read moreEverything about this location is piss poor. The workers NEVER answer the phone unless they absolutely have to answer them. They let the phones ring. They are an overall scam. The workers do not call to communicate with customers who have cars, you have to call them for anything. No fees explained just given a price and have to pay it. If you are going to have trainees working a location, you need to also have someone who has been working with the company for at least 3 years. I shouldn't have to call another location and get better service and answers. Moral of the story: I didn't know I had a balance nor did I know anyone was attempting to get in contact with me because no messages were left, no emails were sent, nothing at all. For future reference communicate better!

The State of Florida recently switched their car rental agreement from one of the other big car…read morerental agencies to Enterprise / National. As this Enterprise location is the closest to me, off I went to get my car for a business trip that starts tomorrow. The first thing we noticed is that the rental facility is far nicer inside than I would have expected. Clean, lots of windows, well lit. Sets a nice tone. And the counter staff were friendly and helpful. They quickly processed my rental paperwork for me and we were walking to take a look at the car in under 10 minutes. When I saw that the car only had manual seat controls, I asked if there was something with electric controls (no, I am not a car-seat-control snob. I have a bad lower back and being able to adjust the seat while driving, especially in a rental, helps make sure I can minimize any lower back pain). The agent quickly looked at the other cars in the lot, saw one with electric controls, and switched my original car for that one. Great customer service! The car was a 2015 and clean (and when the cars were not clean, I saw that the desk agents would run out and take them to the car wash station themselves so that the new renter could quickly be on their way and not have to wait). The only reason I am not making this a 5 star review is because I want to see how the actual rental car is during my trip. I'll post an update when I get back.

Excellent service and pricing. I travel to Tallahassee frequently and I look forward to returning…read moreto this same Enterprise location during my next visit. Porsha and Patricia were extremely helpful and accommodating with my rental reservation. I even experienced a flat tire within an hour of leaving the location and thankfully with my added protection on the rental reservation, they were able to quickly replace the vehicle for me so I could be on my way to a timely appointment, with zero issues. Highly recommended.

Do NOT rent from Dollar Rent A Car!! I do not care if it is a dollar a day!!! The rep was nasty…read moreto me, tried to give me a dirty car with a cigarette burn in the seat (no one is suppose to smoke in the car) and it was NOT noted in the computer. After speaking to corporate, they notified her to give me another car and she was really ugly at that point! She would not give me keys until an hour after I got there because I ordered it online through Orbitz and put an hour after my flight got in just in case there were any delays YET she had a car available!! So we sat there and looked at one another. I had informed her that my mother was ill and in the hospital and I had been traveling all day to get there but she did NOT care--she was trying to make a point. So noted ~ I will NEVER use them again and I plan on telling everyone that I know - I got her point!

Rented a car which wound up over heating on the way back home two states away. Not a huge problem…read more. Crap happens, right? Called up corporate who offered to switch cars in Jacksonville, FL. Did I mention we were 2 states away? We didn't make it before the JAX office closed and had to painfully limp into Tallahassee. It wasn't the additional day I had to pay for that made me angry. It was the agent who sucked her teeth at me and gave me an attitude when I delivered the message that the car needs to undergo maintenance before being rented out again. She sullenly stated that management would call within 24 hrs regarding the issues we experienced. I had to call and reach out the next day ( greater 24 hrs) to find out that corporate had already reviewed the incident and credited the extra day I paid for to get back into town. Summary: The agency itself is decent but I would definitely stay away from this location. The customer service is horrendous!!

What a crappy car. Enterprise needs to key in on maintenance. Tires were over/under inflated, at…read more37k miles car crashed and thumped over bumps, had to stop twice to inflate tires and warning lights for low pressure were common. Mentioned this a check in and got "ok". I would have at least offered something to he customer. I may rethink my rental options if my next enterprise experience mirrors this one.

I have been using Enterprise at KTLH for some time and I have found their personnel to be very…read morehelpful and courteous. The vehicles that I have received are clean and at least the class (or better) than reserved. In the rare case where I have had a difficulty, it has been resolved immediately. Good Job! Keep up the excellent service.