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    Avis Rent A Car

    1.5 (8 reviews)
    Closed 9:00 am - 1:00 pm

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    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    3.4(21 reviews)
    0.4 mi

    Made a 7:30a reservation for a mid sized suv, traveling out of state for a family funeral. When we…read morereached the location the lot was bare, went inside to check in; a man told me to wait as he would see what is available. I was a little confused as the car I made a reservation for should be available. This agent was STALLING, started helping a customer on the phone then got back to me saying he's still looking. After about 15-20m I was told there are only 2 pick up trucks and 8 mini vans. Then the agent tried telling me being that there are folks still on "holiday" with the car, they don't have what I needed. I asked about another car on the lot (a Jeep), I was told that there were 4 reversions on that class!!!! If this is the only car you have in the class but have 4 reservations on it, the other 3 people are going to be SOL??? Called the Edgewood location, no cars but a dodge charger, not the kind of car needed. We were sent to Middle River. There was no confirmation call the night before, if this location knew that had no cars available upon opening why not call the guest to let them know so they aren't traveling out of their way to be sent out another 30min?? Nothing was offered/no discount to us for the inconvenience. Agent gave us a card to call him if we were to run into issues at the MR location.

    I've rented from this branch for years when I'm in town. I've always had an excellent experience…read more Great customer service! Highly recommend! Also it shares a parking lot with Wawa so you can fill your tank easily before returning.

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    Budget Rent-A-Car

    Budget Rent-A-Car

    1.0(2 reviews)
    0.0 mi

    I called this location to confirm they could do a pickup before making a reservation online and was…read moretold they could and to call back after making the reservation. So I did, when I called back 30 minutes later I was told by the same individual that not only did he not say that but that I had told him the reservation was for somebody else. Gaslighting at its finest. Oh, and to add insult to injury I was then also told they no cars available. Extremely bad business practices, poor customer service. Recommend avoiding this location at all costs!

    This is a small location that rents Avis and Budget. I reserved an Avis vehicle and customer…read moreservice was not great. I waited 10 min past the opening time of 6:30 am for the agent to arrive and open the place up. Another 5 min for him to settle in and put his lunch away. Another 10 min before I actually got a car. The agent said the mid size car he was going to give me wasn't clean yet so he gave me one that was "ready", a small SUV, but when I got the car it was not clean either. At this point I was already late so I took it. I switched pickup location from a bwi pickup because this location was near my home and was told when I called, that the government rate would be the same as my initial reservation for pickup at bwi. Not the case! The mistake I made was not getting the name of the agent I spoke to initially but I didn't feel I had to as other rental places honor their reservation. When i got the final receipt the rate charged was 50% more than picking up at bwi! I called them but They refused to change it! Highway robbery!! I will never go back! Be ware!!

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    Avis Rent A Car - carrental - Updated May 2026

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