I have been a member at Avis for a very long time. I have rented cars over 10 times from this location in Lake City, my experience was always excellent. However that is not the case anymore, I recently went to rent a car (Aug 2025) and was greeted by a big sweaty angry black man at the front who boldly & rudely said "I am the owner of this place" ...."I'm the new owner"....he made several other remarks in a rude unprofessional tone while I remained calm. At the end I REFUSED the rental, because the interaction was so awkward and the car was extremely dirty and he walked away and offered no solutions. I will never go there again nor will I recommend anyone to rent cars from there. read more