I had to get a rental car from this Enterprise because my car was in the shop next door at the Jeep…read moredealer. This is who they use. Very convenient they will pick you up or the service person will drop you off. I was dropped off. Had good service but had to wait for the rental Jeep to get ready otherwise I would have to get a minivan. I would not have been happy with a minivan. Lucky a Jeep Wrangler just came in. Not sure why all they had were mini vans but they need to work on that issue. Dropped the jeep off a few days later with a full tank of gas. No issues very easy to use. I just walked back to the dealer. I hope they would give you a drive over there if you asked. 3 stars because it was nothing special just good standard service a car rental place.

I had to rent a car while mine was in the shop. The staff at this location were so incredibly…read morehelpful, especially with the last minute nature of my rental. They offered to pick me up from the collision shop and were so kind and gracious. I know I was so flustered that day, and the gentleman that picked me up was so kind and reassuring that by the time I was in the rental car I felt so much better. Definitely will use them again!!

These people are really polite and care about good service. If you let them know about any issues,…read morethey make it right. I have yet to encounter a rude or clueless employee. Only once they didn't have a reservation ready, and I use this location at least monthly for work. That weekend was a fluke; it was a holiday weekend and there was an influx of accidents, and I only made my reservation the day before. Reliable and honest.

This company is not a loyal company and definitely not honest!!!!!!One of thier employee ran the…read morered light on Dec19,2025 and slammed into my wife suv OMG this man acked as if he was on a drug. Thank God I was the only person in my wife Suv!!!!Over $11,000.00 dollars of damage was did to my wife SUV from the employees of Enterprise delivering drive!!!!From the Injuries I have received is very overwhelming to my life!!!!I have never had Sciatic nerve issues in my life until Enterprise employee hurt me.I received a Concussion as well and back problems with other series injuries.What has American come to as our Government Officials protect the Big rich company.But honest people like me driving the way the DPS office say we should drive always get the end of the short stick.When is our Government Officials going to do what is right to help the Americans people that obay the law they created????!!!!I am very happy that Jesus Christ sees everything we do in life!!!One day we are all going to face Him face to face!!!!!!!! All the money in the world and lawyers want be able to save u from God and His Son Jesus Christ if you have not did as God told us in life to do!!! I am so tried of being in pain everyday and meditation doesn't always fix the problem!!!!!!!!It kills our body organs in the long or short run in life!!! My family and friends and I have lost respect for this company. I have forgave the company and thier employees for what has happened to me.This has been a nightmare and a big life changer for me and my life!!!!!!!It sucks when u cant pick your 5 year old grand child and play outside with them like I use to!!!!!!!!This Wreck and the pain stops life for u and u can't even run or play basketball with your friends and family anymore. We can forgive like Jesus Christ teaches us to do, but we don't have to for get about what happened.I have gave the fight to Jesus Christ 100% because only God can wine our battles in life!!!!!Thank God for the man made cameras we have in our vehicles now!!!This company here is not wanting to do what is right, and we all know what that truly means,in America!!!! OMG!!!

Do not use this Budget location. their customer service is beyond bad. We made a reservation two…read moremonths ago for a minivan, arrived on the day we scheduled to pick it up, and were told they don't have any vehicles available. We were told one was en route but couldn't be given a time of when it would arrive, or be told what type of vehicle it was. they couldn't "see what it is". this is also the second time this same situation has happened. Use a different company and save yourself the trouble. This one is the worst. If I could rate something zero stars I would.

Never ever again. I got the car because it was an emergency trip. The car was not clean inside when…read moreI got it. There was food, crumbs, crayons, and even some sort of pill left in the car. The inspection sticker was past due for 4 months. The registration has just expired a few days ago. There were scratches and dents around the exterior. And it had not even been washed on the outside. Bird droppings were on the windows. I honestly did not care that it was t clean. But when I returned it, the guy said he had to charge me $70 for "excessive dirt". He claimed there was dog hair all in the car. He said on the seats, on the floors, and in the trunk area. I don't even have a dog. So why he lied about it, I don't know. And he was just rude about everything. He even served another customer that had come in after me before he served me. The man renting a car before me when I picked it up went to his rental car and saw the tire light on. He came back into the store and told the guy working about it. The employee told him to take it up the street to a garage to get it fixed. What??? How about the company actually fix their own cars before renting them out. Don't make a customer do your job. If you do rent from them, here are some tips: -Make sure you find out when the last oil change was because they don't always keep that maintained. -Take lots of videos showing the condition of the car inside and out before you drive it from the store. -Record every single dent and scratch. They love to charge customers for previous damage done by earlier renters then charge you for it. -They asked me for my social security number and would not explain why they needed it. -Pray that you are not accused of damage that you did not cause. Best advice...avoid them like the plague.

My only complaint is that there is NO OVERNIGHT DROP BOX for keys. We had planned on dropping the…read morecar off after hours, but found that we couldn't! We paid the extra day and it wasn't a big deal, but I could see that being a big deal for others. The young man who works here is so nice and goes the extra mile for customers. Great experience!

This location in Colleyville accomodated all my needs renting a vehicle comprable to my HummerH3…read more First class service & friendly. Manager makes sure you are taken care of, he stayed late in order for me to pick up truck before he closed.

Got my first big truck to drive . 4x4 . A real cowgirl now. Ricky, Tanjay , Joe were essential in…read morethis transaction as we were walk-ins. Thank you guys. Xoxo This was in Alta-Mere. Yeeee- haw!! Xoxo , Stephanie Bradley

Terrible Experience - Do Not Recommend Enterprise at Fort Worth Airport…read more I had a bad experience renting a car for 7 days. When I picked it up, the initial inspection was rushed and not detailed at all. The young man who checked the car didn't mention anything specific, nor did he go over any existing issues. As soon as I got home, I took pictures of all parts of the car just to be safe. When I returned the car -- clean and with the gas filled as requested -- a different employee came out with a camera to check for ice damage, claiming that there might be some because of the route I had taken. She told me I would get my deposit back and that everything seemed fine. Now, days later, my insurance company is calling me saying I owe $4,000 for supposed ice damage -- even though it never even rained during my trip. I'm extremely upset. This company is not serious or trustworthy. They contacted my insurance directly without ever reaching out to me first. I absolutely do not recommend this location -- Enterprise at the Fort Worth Airport. Terrible service and unacceptable treatment of customers

We picked up our 2025 Jeep compass Trailhawk from the Bedford lot on Tuesday. Kudos for Mr. Mark…read moreWhitehead, who was our sales representative. We first met with him on the phone, discussed our purchase, and drove over from East Texas with money in hand. Our appointment was at noon, we did a walk around the car, some paperwork, and a short test drive...then into the finance department where we met Mr. Michael Aguilar, who finished up our paperwork. The entire buying experience was just over an hour. In conlusion, our Hertz experience was informative and relaxing. Both Mark and Mike made our day! Five stars y'all

Do not buy a car from them under any circumstances. ESPECIALLY DREW GREVES…read more I'm very disappointed with my experience here. I purchased my vehicle on December 31, 2025, and noticed warning lights immediately after leaving the lot. I contacted the salesperson the very next morning and was told not to bring the vehicle back and that I had a YEAR to get the issue fixed at a Genesis dealership. When I finally took the vehicle in, I was told the camera system was out of place and would cost $400 to repair. an issue that clearly existed at the time of sale. I also had to pay $179 out of pocket to have it looked at. Had I been properly advised to bring the vehicle back within the return window, I would have done so. Instead, I relied on the guidance I was given and am now left paying out of pocket. The process felt dismissive and misleading. I recommend future buyers thoroughly inspect their vehicles and get any warning lights addressed in writing immediately. He also lied and told me the car passed an inspection before selling it to me . MAJOR LIE. Please if you see this do not buy a car from them