The staff here was amazing! I did a volunteer/donation and Kery was awesome! She was so sweet and…read moremade sure the donations were appropriate for the patients! Her thoughtfulness was amazing!

In case you're already suspicious, I must admit that I haven't really "tried" Rosewood myself, but…read moreI often visit my grandma there and she's had mostly good things to say. Often the staff will come into the room while I'm there, and they seem to range from pleasant to straight up super nice! I get the impression that the service isn't perfect, but it's not a 5-star hotel. That said, I think a well intentioned and thoughtful staff goes a long way.

Patient care and service are the primary focuses. A dedicated and well-trained team. I highly…read morerecommend this facility

I can't say enough about this place. The staff was very welcoming and truly interested in my Care…read more I was in there for some muscle and nerve issues and had several weeks of therapy.Both Cindy and Brittany were excellent caregivers and I would highly recommend them.

Bryan has been an awesome therapist to work with. He's been kind and friendly and doesn't push you…read morepast uncomfortability. He's been working my knee after a major surgery for a few months now and I will say without his awesome effort I wouldn't be where I am today!

GO HERE. A little…read moregem in the suburbs. Shilpi and Barb are two no nonsense chicks that will whip you back into shape and get you feeling 100%. As a female professional ice skater for Cirque Du Soleil, I love having two strong females drive my rehabilitation process. Shilpi and Barb rehabbed me on my second ACL surgery (and still are), and I am excited to come and train with them every day. Shilpi is a USC grad, was a runner back in the day, and very knowledgable. Barb is originally from Poland, a fencer, has experience in the performing arts / gymnastics, and is a speak her mind kind of girl. Both of them have been essential to my recovery. They take time to understand your sport, are open, and positive. Also, Anell at the front desk is the sweetest person in the world. 5 stars!

This review is specifically for Stacey Cladis DPT:…read more DO NOT GO TO HER. If you can avoid going to this rehabilitation center altogether, I recommend that as well. But Stacey is very rude, vindictive, insecure, judgmental, prejudice and mean! All those things get in the way and obstruct patient care. I have seen her be rude to so many people, patients and colleagues. As a healthcare provider myself, she displays minimal competence in her field. Save yourself time, money and the hostile environment that she creates.

I would never recommend this facility to anyone who actually cares about their loved ones. Staff…read moreand residents alike call it the "Tower of Hell," and sadly, that name fits. The building is filthy. There are ongoing infestations of ants and roaches, and the water often comes out brown. The food served to residents is disgusting and clearly not prepared with health or dignity in mind. The facility is constantly understaffed and severely under-supplied. There are not enough basic necessities like diapers and washcloths, to the point that residents feel forced to hoard supplies just to make sure they have something for themselves. Clothing regularly goes missing and is never recovered. Management is completely absent when it comes to protecting residents. They do nothing to prevent abuse, and concerns are ignored. It feels like management only cares about lining their own pockets rather than ensuring safety, cleanliness, or humane care. I have personally witnessed feces on the floors, blood left uncleaned, and a total lack of urgency or accountability. Even more disturbing, sexual abuse allegations are not taken seriously. This place strips residents of dignity and safety. Families deserve to know what really goes on behind these doors. Please think twice before trusting Tower Hill Nursing Home with anyone you love.

Please do not send your loved ones to this joke of a nursing home unless they have wronged you so…read morebadly in life that you are willing to punish them in what should be their "golden years." The ones that are responsible for protecting patients from harm, are a revolving door of young staff who find areas of the building where there are no cameras so they can be on their phones; many times while patients resort to yelling for help because staff ignores the call lights that are going off continuously. I have heard staff mocking the people who are in need of help. Very little safety is done to protect them from germs, or infectious diseases like influenza, staph, or even MRSA (which was making his rounds while I was there ) and viruses let alone Covid. The doctors are here 2-3 times weekly and at most will spend 5 minutes listening to the genuine health concerns. The showers are filthy and rarely clean. There is practically zero nutrition in the food provided, which was ALWAYS cold. Twice I saw raw sewage leaking from pipes in the ceiling. The smell of human waste can linger in the air for hours. If someone is bedridden, they may lay in their own waste for a long time. The social worker Kami is an unpleasant, unprofessional, and rude excuse of human who will not spend any time seeking out aftercare services. She will blame this on her heavy "case load." Still what I found most concerning, besides all this, is Tower Hill's complete inability to properly track medications. There were repeatedly days where my medication was "out," without any prior notification. Once I went almost 5 days before anyone told me that I hadn't been receiving a very important mental health medication". There were some people who genuinely cared, like Mariah, Lindsey, Naomi, Mani, Alyson, and some of the nursing staff. It's very sad that these individuals are the only ones who care. Again, DO NOT send your family members here, even if care for them in the slightest bit.

The bill a thousand dollars a day, but pay direct care employees $16 an hour. They are always…read moreunderstaffed and give you 20 minutes to finish your meals.

Horrible place, they're not in contact with the family whatsoever. The therapist never partner with…read morethe family like the website says. Website also says personal trainer which is a lie. Food- locally sourced food It says on the website, I wouldn't call Sysco locally sourced. My husband never ate so many hot dogs in 30 days as he did there. One weekend they did nothing except watch movies the Big Labowski are you kidding me? They had all the Saw movies there. That hardly sounds like therapy to me. All they want is your money. You can Google the reviews.

Truly garbage ER experience. Vending machines don't work, they don't triage when you get there,…read morelong waits, they don't answer room nurse call buttons.

Terrible! My sister went to the ER in horrific pain. They did tests and then said they couldn't…read morefigure it out so she should just go home and call her PCP. She literally left the hospital in excruciating pain, clutching her side with tears in her eyes. DO NOT go to this hospital.

My wife has been a resident here for over a year and is well taken care of. The medical staff,…read moreincluding the doctor, nurses, nursing assistants, therapists closely watch her condition and medical needs. The management team is responsive to inquiries. One deficiency is the food. It generally does not meet the description found on Alden's web site, "delicious and nutricious". Sometimes, like tonight's 'chicken alfredo', it's not even appealing to look at and much less desirable to eat (photo attached).

ALDEN ESTATES of BARRINGTON I'm a Current Resident of Alden…read moreEstates of Barrington I Have lived in both the skilled nursing wing 'C',as well as, the extended living wing 'B' Total stay to date (May 28, 2024 thru July 04, 2025) Upper Management- AAAA Nursing - AAA+ CNA's (Staff) - AA Meal quality 3 star *** (5 ***** being best) Meal variety 3 star *** Main dining room staff courtesy & performance - 5 star ***** Housekeeping-A+ (both 'B' and 'C' wings) Laundry- A+ (both 'B' and 'C' wings) Maintenance- A+++ (Somehow Al (Alan) always finds time for everything) Activities- FUN, INTERESTING, CREATIVE AND, NOT TO MENTION, ENGAGING. (Can't say enough good things about the activities' staff) ** Residents AND staff members are all very nice. ** I'm not a professional critic. This is the best way for me to communicate. I feel fortunate to have chosen ALDEN ESTATES of BARRINGTON.

My experience at Northwest Physical Therapy was 5 stars from start to finish. I rehabbed there for…read more6 months working to heal a shoulder injury complicated by RA. First of all the facility is immaculate. From the waiting area to all the equipment areas - even before the pandemic all areas were always spotless. And when Covid hit, every precaution was taken and every protocol followed. I always felt very safe and protected. At the front desk, Vik always greeted me with a smile and a friendly word. As a physical therapist, Anita is extremely competent and professional, but also very welcoming and friendly. She is one of the best therapists I have ever worked with: knowledge and thorough, as well as patient and kind. She could tell if I was having a bad day with pain & stiffness from RA, but still helped me progress in strengthening my shoulder. I always received individual attention- unlike other clinics that overbook and basically leave you on your own. When the need arises, I will definitely go back to Northwest PT. And I recommend them to all my friends and family. There is no question that you will receive top notch and professional treatment from Anita and Vic.

From the owner: We specialize in Women PELVIC Health.. Incontinence, Prolapse, Pelvic Pain, Pregnancy & PostPartum…read moreCare, Vertigo, Orthopedic & Neurological Conditions, Auto & Sports Injury