This review is not for the store/location, but for headquarters which is conveniently…read moreunsearchable/undiscoverable on yelp. I returned an unneeded part on Tuesday 4/15/25, and the refund still hasn't processed as of 4/17/25. Most refunds happen instantaneously with my bank. Napa HQ, whom I just spoke with, says to contact my bank, blaming the bank. It is not my bank, because most refunds happen instantaneously. Napa is just holding onto my money for an extended period to invest it, LIKE a bank... but not.

Completely dissatisfied. Bought a battery for my truck in April. After a month, the battery would…read morebe dead in the morning. The battery contained to be dead after ~2 days of non use. I removed the battery from the truck and charged it on my charger. The charger indicated the battery was 'bad'. I replaced the truck battery with a Walmart battery and after a month of both use and even sitting for a week, there were no starting issues and no dead battery. I took the Napa battery tto AutoZone and they tested it and determined a cell was likely bad. I took the battery back to the Sierra Vista Napa and the employee put a meter on it and said "it's fine". I will never buy anything from Napa again.

A++++ all the way! D & M Tire is what a great small-town business is supposed to be. From the guys…read moreat the counter to the crew working in the bays, everyone is friendly, honest, and treats you like a person, not just another customer. It's hard to find businesses these days that take pride in their work and truly care about the people they serve. D & M Tire goes above and beyond, with great service, fair prices, and a great group of guys who know what they're doing. Support this local business because they've earned it. They're the kind of shop that keeps a community rolling

I can't say enough good things about DNM and how I was treated. I spoke with Curtis on the phone…read morewho was very informative and inviting. When I arrived at the shop, I was immediately taken care of in a very professional and courteous manner. They shared some great information and I was able to find fantastic savings following their suggestions. I highly recommend them and cannot imagine better treatment than I received. Thank you to everyone who made my visit an excellent experience!

They treated me intelligently. Gave me straight answers to my questions & was very courteous. 5…read morestars car runs fine. I have been with Midas for over 10 years have had work done in two states oil changes, reminding sticker on window, tire rotations, new tires all set of 4 tires twice , battery last ed over the expecting date in Az., good oil

Outstanding customer service at Midas! I'm from out of town and took my mom's car in for an oil…read morechange, and the team made the whole experience incredibly easy and stress-free. They were friendly, professional, and took the time to explain everything clearly without trying to upsell me on unnecessary services. I really appreciated how welcoming and helpful they were. They got the car taken care of quickly. Stellar service--I highly recommend this Midas location!

I live about 35 miles from Discount Tire in Sierra Vista, and I genuinely try to support the…read morebusinesses in my small town. That's why, when my Ford half-ton needed its tires balanced, I took it to two different local tire shops instead of making the drive to Discount. After two attempts, the truck still shook badly. I finally drove to Discount Tire, and they did something the other shops hadn't done: they removed all of the old wheel weights and started from scratch. They then balanced the tires properly with fresh weights. The truck drives fantastic now. I especially want to recognize Jesus. He took care of me, listened to what was going on, and made sure the job was done correctly. I also want to thank the rest of the Discount Tire team. The whole experience was professional, straightforward, and focused on actually solving the problem. That's what impressed me most. They didn't just keep adding weights and hoping for the best. They started fresh, did the job correctly, and fixed the problem. I wanted to support my local shops and save myself a 35-mile drive. Unfortunately, I ended up making the drive anyway. Next time, I'll just go to Discount Tire first. Jesus and the rest of the team absolutely earned the five stars and my future business.

I went in last week and ordered new tires for my jeep. They listened when I told them what kind of…read morewas looking for and didn't try to push anything I didn't want. The tires came in this week and it took less than an hour to put them on. Considering they rotate them for free and the warranty I have on them, I was happy with the price.

Once again, i took my '16 kia cadenza to Jam N J's. i needed a window regulator. Humberto tracked 1…read moredown, it came, not working. He then got us another 1. They installed it quickly & i was given the price that i was quoted. i highly regard their work quality. They're all great people, family people. My wife and i would sugest taking your vehicle there. Very reasonable prices and a very honest place. Sincerely, James Rocco Palmieri

Came in for two issues: 1) My car was making a knocking…read moresound whenever I turned the steering wheel 2) Needed new tires I had received quotes from a couple other businesses in the area and brought them with me on my visit. I always come prepared so I don't get taken advantage of. For issue #1 (knocking sound), they were able to fix the issue cheaper here than at other shops, mainly because they just replaced the strut housing instead of the entire strut. I was happy to save some money on this issue. For issue #2 (tires), I brought with me a quote from Pep Boys up in Tucson that included four new tires with a 65000 tread life warranty. Jesus said he could match that installed price for tires that also included 65000 mile tread warranty. However, now, a month after the service, I decided to research the tires they put on my vehicle just to make sure everything was kosher (I know, I should've done this immediately, lesson learned). Unfortunately the tires they put on are Goodyear Assurance Finesse which have NO tread life warranty. I wish I had the service done at Pep Boys for the better tires at the same price. So I'm going to have to knock off a couple stars for that. It also took them almost two weeks to fix the above issues. Jesus said it was because they didn't realize the strut housing was more pieces than they originally thought, and they had to order the extra parts in (they did not charge me extra for them). I'm just glad I had a backup vehicle I could use because it would've sucked to not have a car for two weeks. I'm not going to take any extra stars off for this since, in fairness, I told them they could have the car as long as they needed since I had a backup vehicle. I just didn't think it would take two weeks. One other thing to be aware of is that they charge an extra 3% if you want to use your credit/debit card. Overall, I feel a little disappointed about the tire issue, but the knocking sound hasn't returned a month after I had the service done, so they did that part well.

Once again, Carlos and Lisa come through. Needed a new battery. We'd bought our last one 7 years…read moreago at O'Reilly and it outlasted the 3-year warranty by a long shot. Friendly and professional, this is the place to go!

Military Discount, stands by products sold, experienced staff, will help you out, check your…read morebatteries. And more.

Another great experience with Daniel. My AC went down in my truck. He got me on the schedule & had…read moreit done by 2pm. Always friendly & helpful. Never over priced. Very honest won't gouge you! Ps I don't use Google as a review site so this is it.

He was 2 hours late on the first visit. Had to leave to go to the movies, said he'd come back the…read morenext day, but didn't, then stopped replying. Horrible service. I do not recommend.

My car would not start and I was hoping it was just the battery. It was much easier back in the day…read moreto go buy a battery and if you had the right tools, could install it yourself. I did not have the tools and mr. Jumpstart came and replaced it and my car started without hesitation, thank goodness. They were at my residence extremely quickly and Kendall and Vince were incredible to work with. I highly recommend this business and their work ethic. It was a pleasure working working with them on my first occasion of calling them. I will definitely be a repeat customer!