Rio night cashier helped out so much took great care of cost soon as I walked into door felt…read morewelcome helped with the light problem got correc parts and I had a smile on my face as a valued customer that is how I felt valued and welcome thank u for having a smile on your face and a pleasant experience

New minivan battery on a rainy Saturday during Thanksgiving travel. Called ahead at 7p to check…read morestock of 24F-AGM ($200 + tax + core). Grant confirmed they had some and offered to provide 25% online discount if I decided to purchase in-store. Upon arrival at 725p, he greeted me warmly and proceeded to provide friendly, knowledgeable, and efficient customer service. Store was clean with 1 other customer. Grant never complained about arrival time, 30 min before closing. He also honored his word with the discount, which brought the cost down to $156 with tax. Despite the light drizzle, Grant skillfully made quick work of the install. Out with the old, in with the new. Only thing better than the hospitality and service is the 3yr no hassle warranty for any AA nationwide; also includes prorated replacement during the 4th and 5th years of ownership!

We were in need of a bigger vehicle, not looking for anything new yet. We came in with a pre…read moreapproval and the paper work for the vehicle we wanted was completed very quick. Mr. Codie & Mr. Bodie were super helpful and friendly. We will definitely recommend this dealer to anyone shopping around for a vehicle & that wants a great car buying experience.

Unfortunately, I have had the displeasure of doing business with this dealership. I bought a used…read moreTundra with very low miles. I asked for them to provide pictures of underneath the truck for any rust. Stating multiple times that I am coming from over 3 hours away and don't want to waste my time. The pictures they provided showed no rust, so everything looked good at the time. And they said the truck was in great shape. Truck looked great from the outside and test drive on local roads went well. So went along with the purchase. That's where it all went downhill. On the interstate, the truck nearly shook itself apart, jumping all over the lane. I had to keep it under 55 to drive safely. Called the dealership about this and they said to take it to my mechanic to see what's wrong. Dropped it off, and the next day the mechanic calls me with the list of things that are in dire need of repair.... $12,000 in repairs needed. To top it all off, he tells me that it all mostly needs replaced because the rust was so bad. And that the rust had been sprayed over with paint. How did this even pass their service department before going out on the lot? Provided the list of things needed to be replaced, along with the fact that the damage was concealed with spray paint. They have been silent for a week now, with me reaching out multiple times. Only to be told that the manager will get in contact by the end of the day. RUN, don't walk. RUN away from this dealership if you're buying used. This appears to be pattern with them. Please take heed of this warning. Or at least have a good lawyer. Tldr: dealership advertised the truck as in good condition. But it had been spray painted on the underside to conceal damage.

I recently took a backpacking trip out to the Triple Crown trail and ran into some problems with my…read moreJeep. Being hundreds of miles from home, I needed it looked at on an emergency basis and the friendly folks at Jeep Forge went above and beyond to help me out when I called about the situation. They stayed open afterhours so I could get the Jeep in for them to take a look, told me the Jeep was safe to drive home, and gave me a thorough explanation and printed summary of what the issues were and their recommendations for me to give my usual mechanic when I got back home. I was very happy with the service provided and would highly recommend Jeep Forge.

From the owner: The Mid-Atlantic's Premier Jeep, Truck, and 4X4 shop…read moreDiagnostics, service & repairs, parts, installs, and full ground up builds.