About a week before going to O'reilly Auto Parts, I'd had an oil change and the technician noticed…read morethat my car battery had some excess corrosion and suggested that I get it replaced to avoid any issues with it in the future. Taking his advice, I went to O'reilly to have the old battery replaced. The next day, I went to start my car to go to work and it absolutely would not start. I called O'reilly and spoke to a manager whom I told that I had just been into the store the day before to have my car battery replaced and that now my vehicle wouldn't start. He accused me of having a faulty alternator, because heaven forbid their installation tech had made a mistake. I told this manager that I was fairly certain that it had to do with the newly installed batter because I had not had any issues with my vehicle prior to taking it to O'reilly and the battery replacement was the only thing that differed. He basically called me a liar and insisted that the vehicle had problems before and that I was trying to scam him. Fortunately I have a close friend who is a mechanic and I asked her to come and look at the vehicle. It only took her 30 seconds to discover that the O'reilly technician who had installed the battery failed to securely connect the battery terminal to the starter and alternator cables. All it took to get my car running beautifully again was to tighten the bolt on the terminal to make sure the connection was secure and the circuit was complete. I called O'reilly back to let them know what the issue had been and how it had been resolved and no one uttered so much as a single word of apology for the way I had been treated before. I will gladly take my business elsewhere from now on.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Yolanda was extremely helpful and knowledgeable about car parts. She even helped me install…read more(basically she did everything) a new headlight! So thankful for this place!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Went in Sunday with a headlight out. Got great advice and they help me install it. I've been using…read morethis O'Reilly location since it open ed and they've not disappointed me yet. Knowledgeable. Good service.

Shout out to the guys that helped me. Needed a new battery for my key and they worked really hard…read moreto get it open. 10/10 experience.

ASST Mgr Gabe is always super helpful. My car is a foreign language to me. He installed my head…read morelamp today and I was able to leave town on schedule. If I had to do it I would have been two hours late. Thank Gabe!

My Subaru suddenly had a dead battery. I drove over to the store and Josh not only sold me a…read morebattery at a completely reasonable price, but he installed it for me. I am on the road for work and would have needed the tools, so instead of just handing them to me and telling me good luck, he did all the work. we talked about the car and he offered to run some tests on it to see if anything else might be wrong. gave me some things to look into, and some of the best customer service I have had in a long time. If i could have bought a case of beer and left it at the store for the guys there I would have done it, I highly recommend this location, staff, and company as they are great people in my experience.

I would recommend the dealership for all your needs. Sadly when needing a simple service they seem…read moreto not care. Not willing to help and only wanted to socialize with employees.

This place is so good at doing their job. The new guy Benjamin is super nice and loves to work.read more