Walked in around 7:30pm to get some replacement lights. On a road trip and the left one went out…read moresomewhere along the way. Driving at night was impossible so I had stopped here at O'Reilly's to pick up some replacement bulbs. I wasn't quite sure how to do it myself, and Mark could sense my hesitance. He offered some help as it was slow in the shop and I am forever grateful her did. His can-do attitude and support meant so much to me. We even made a little joke that it was "surgery" and as I held the flashlight he would ask for the "scalpel" aka the plug ahaha Once he replaced the left bulb, he helped walk me through how to replace the right one myself. The moral support was everything I needed and more! His warm personality made me ever grateful I stumbled into here and just so happened to meet the beautiful soul that is Mark from Milwaukee Wisconsin. Thanks a million!!!!

I visited this store 2 weeks ago to purchase motor oil. I was assisted by Brian who was SO helpful…read moreand kind. I started to leave when I remembered that I needed hardware to install a car hood support and went back into the store. Not only did Brian get me the proper hardware he installed it for me!! This past February I was at the O'Reillys on Ina and Meredith where I was assisted by a young man named Brandon. I needed new headlights. I joked that it would take me all day to install them. He did it for me! And we had an incredible conversation while he did it. I LOVE O'Reillys.

I bought a new set of wiper blades for by Acura MDX. Shepherd take care of finding appropriate…read moreblades and then cheerfully came out and installed them for me. Thanks, Shepherd.

I worked with Johnathan to troubleshoot an alarm issue with my car. He went above and beyond my…read moreexpectations and was very helpful, professional, and kind.

On a weekend road trip with my sisters my vehicle started running rough. I looked for the nearest…read moreauto zone to get my car diagnosed. They were short handed it appeared but that did not stop Jody from helping me with great customer service. After she sold me the part I would need i proceeded to another establishment that I thought would help me put it in and be on my way. Well that didn't happen, they could not take my car in and was told I needed to use their parts at 3 times the price. Long story short, I went back to Autozone to return the part, when explaining to Jody what was said and the price she on her own started calling auto shops for me that could get me on the road again. She sent me to Jack Furrier and told me who to deal with. This experience could have been very different if not for a very kind and helpful guidance from Jody. I recommend this Autozone in Oro Valley, Az if you are in need of any auto parts.

Update : On further research I discovered part of my…read moreproblem. Fuel storage. I have a steel fuel tank and Ethanol didn't exist 35 years ago. Since it s introduction It reacts to the all metal and begins a tiny tiny rust and lift process. Over the years it has affected my one fuel injector. No longer available from auto zone or Nissan factory. And not rebuildable. Plastic tanks not affected Looks like charity will get a real nice truck at Auction that won't start. Gonna Miss my truck.

Been coming here for years and always been taken cared of really good. They are always friendly and…read morewilling to help out on any situations or questions related to your issue or automobile. The counter guy Patrick has always given me great discounts and when they said the parts will be here on a specific day, they mean it!! They have many parts in stock and have a lot of stores throughout Tucson which is great because you can buy from one store and get it warranty out at another. But they also have nationwide warranty as well. They also can get factory parts out of their main warehouse which is located in Phoenix, same day or next day shipment. Oem parts includes Honda, Toyota, Nissan and many more just naming a few. They have pretty much everything you need from automotive care supplies to special tools that can be rented out and oil/antifreeze supplies ranging from special vehicle type coolant to racing oil like royal purple. Overall great company and they put their customers first and are always there to help any person or mechanic who walks in the door. So if your around or near the northwest side of town don't forget to stop but Carquest for all your automotive needs....

From the owner: CARQUEST Auto Parts is the premier supplier of replacement products, accessories, supplies and…read moreequipment for virtually all makes of automobiles, as well as light and heavy-duty trucks, off-road equipment, buses, recreational vehicles and agricultural equipment. Additionally, we distribute and sell tools, equipment, chemicals, paint and accessories. At CARQUEST Auto Parts we provide unparalleled customer service, innovation and industry leadership at our more than 3,000 stores located throughout North America.

Had dropped off my car for a wheel alignment on my car. I opted with lifetime alignment which came…read moreout to be over $250. For an almost 20 year old car with 121K miles on, I figured I may need another one in the future if I replace anything with steering or suspention. However, I probably would not request any other service and here's the reason. I have been purchasing OE quality parts from PartsGeek for a very long time. Then Firestone advisor provided a free of charge recommendation and estimates of other potential services they provide. This is where it caught my attention. I just had performed ATF change, but they recommend that I did ATF change. I wondered if they checked the fluid at all by looking at the dipstick? Second, they recommended changing the coolant expansion take cap which I had already ordered it from PartsGeek which cost me less than $8; Firestone quoted my $64. Then the outer tie rod for both driver and passenger side at $104 each ($208 total); PartsGeek was less than $65 for both side. Then cabin filter for $49; PartsGeek quoted me $24. That's a huge difference; plus I'd imagine they get these parts from wholesale. And last but not least, I just had my timing belt/kit done at a shop in Tucson and they put the sticker when it was done at what mileage (about 123K miles). So my thought was did they even check under the hood? It's the first that screams at you that says, look I did the timing belt change on this date at this miles. All the quotes for the parts were much higher than what I can purchase it for at a retail price. I'd imaging Firestone would get heavy discount on top of getting them at a wholesale price to begin with. So I am curious as to the ridiculous market; and to be honest, this is highly illegal back in the days and there are laws against price gouging.

Excellent work on my warranty tires and alignment to address a leak . Highly recommend Firestone…read moretire hazard, alignment, and repair.

Knowledgeable technician, advanced me about battery consumption of new car models because of…read moreelectronic parts in cars.

No desire to go back. Went in tonight. No one else in the store. I said I'm looking for this. He…read moresnaps back whatever I have is in that corner. Of course, they didn't have it, and I wasn't going to go back and ask for him to order it because he's a jerk and because it was taking everything, I had to not rip him a new one. To bad they can't hire decent people. It's not rocket science. Just help the customer and don't be a jerk because you don't want to be bothered. I'll go to O'Reilly from now on and see how they do. Can't be any worse

I use the mobile auto service and have the Happy Car Club subscription…read more Service is so easy and trouble free. Schedule easily with Frank and Dylan(sp?) serviced the vehicle and gave it the once over. Fantastic service Easy and trouble free!!

I have previously recommended this business. It has now expanded to multiple locations and spread…read morethe secret sauce too thin. In my most recent visit there were 5 days of confusion and excuses and miscommunication. Yes, on day 5 I pulled my car without completion of one of the repairs, leaving with a bill of $379 to change my oil and coolant, and including $100+ to test for coolant leaks when nobody said there were coolant leaks. At BEST a miscommunication. When I complained the manager blamed me! I pulled the car. When I said I would Yelp, he said "We'll just blame you in our response". Car maintenance is a speedily inflating necessity. I need better service.

I've been to two different locations for tire repair within 1000 miles and met with incredible…read morecustomer service and kindness at both locations! They turned a "bad day" into a pleasant interaction and got me back to work early on a Saturday & even a Sunday morning free of charge both times! I will only use Big Brand Tires in the future.

Needed headlight replacement. In and out in 20 min. I can always count on them!!! Thanks for the…read morequick service!!

My Camaro's AC stopped working and it wasn't just a freon problem. The diagnosis was "broken blend…read moredoor actuator." I went to three places where I experienced rudeness, incompetence, and estimates of several thousand dollars as well as having to be without my car for weeks. Finding Pusch Ridge was like being able to breathe deeply after you've been holding your breath a long time. They were courteous, knowledgable, and confident. They ended up doing the repair in one day and for a lower price than any of the other places had quoted me. Even if Pusch Ridge Auto isn't close to you, it's worth the drive. You can actually trust them and enjoy interacting with them! The AC works like a dream now, just in time for summer in Tucson :)

Amazing service! The workers are so very kind! Genuinely grateful that they were able to squeeze me…read morein to fix my car!!

Had my check engine light come on. Stopped by the Leilani Lane store in Marana for a code scan on…read moreFriday morning 4/12/24. Employee was pleasant and knowledgeable. Did the free scan and printed out the results for me. That enabled me to go online and search for the probable cause and the location and replacement process for the part, an ESIM module ($40 dollars cheaper than the dealer) . Very doable for me. I ordered the part online and picked it up Saturday afternoon. Again a pleasant employee. Got home and changed the part. Been driving for two days with no check engine light so I'm calling it fixed. Saved me a day of sitting around the dealership and probably hundreds of dollars. Since I live well outside of town, that was another plus. Good job AutoZone.

Stood outside this morning sign says they open at 8 I drove off at 820 gave my money to another…read moreauto parts store. Three other cars drove off before I did.