HOLY SMOKES! I don't generally leave 1 star reviews but this place is out of control awful!
I went in to pick up some Lucas fuel injection cleaner.
I like to throw a bottle in the tank once every 6 months, I also was picking up some other fluids due to good sales. Well the place was busy today. I saw three workers and customers in three uniformed lines.
I chose a line, waited in line five minutes only to get to front and be told I was in wrong line by the part guy, so now I need to wait In line again for ten more minutes !! Huh? WTF !! Well then when I get to front of line I had got the wrong transmission fluid(my bad).
The part guy offered to fetch it, well then the cashier took the guy behind me while he was a fetching, he was back in less then 45 seconds. Well then she, the cashier then ran out of change, which resulted in yep you guessed it another 5 minute delay....Omg I am a patient woman usually but really? Come on now..The cashier a woman was rude, unprofessional and seriously lacking customer service skills. I shall never go here again..ridiculous!
The rant is over, but seriously unacceptable customer service! read more