The line was all the way to the door. Couldn't even go in to just buy off the shelf without…read morewaiting in line. Poorly managed.

Horrible customer service ... the indian guy was being extremely rude just because my dad couldnt…read morespeak English properly , i also asked for assistance and he said " dont you see that its busy ? " even though it WASN'T BUSY at the moment . Another customer offered to help us which was so nice of him and he actually fixed it unlike the indian guy that actually works there and its literally HIS JOB to help us !

Wow! Great response and immediate service. All at a fair price. Michael arrived on time,…read morereplaced 2 batteries and had everything buttoned up in about 30 min. Will use this service again, and again. 2021 Ram 2500 6.7 Cummins

Amazing job! James did an excellent job and was able to replace my battery in no time.read more

My car had a (MAP) sensor bad and I called this store and they told me they had the part in stock…read more When I there I bought the part and put it on, come to find out they sold me a bad part to my car. Now I want a refund and the GM of the store said they would not give me a refund because it's a electric part. So you can sell bad parts but not refund them back. DON'T GO HERE‼stay away

This store had what you need for your daily automotive needs! When I need oil I come here, and the…read moresame can be said for windshield wiper fluid! Definitely is my go to place! I come at least once a week!

Cheyenne is great. Took my truck here to have the rear end rebuilt and they had the truck finished…read morein no time. Great service!

Brought my drive shaft and bearing there to be put on and balanced…read moreWas a 2 day wait but they did the job great. Got my part and I didn't even recognize it it looked brand new . If you are looking for a good place. Look no more .

Amazing experience!! Everyone here was really helpful and called me "sweet names." I didn't know…read morecustomer service was still this good!! On top of that, they saved me tons of money !!! I will absolutely go back in the future!

The absolute rudest employee, didn't even *try* to be helpful. For someone who works at a tire shop…read moreyou should know how frustrating car troubles are. This man turned two customers away back to back due to his horrible attitude, the other customer walking out helped me more than he ever did.

Have used Pick n pull on 2 separate occasions. Both times the driver was late. No phone call, no…read morenothing. Called and hung up on several times. They are completely unorganized. People on the phone act as if it's their first day on the job. They were supposed to be here today from 8-12. Here it is 12:15 and no call no nothing. I'm calling them and the phone just rings. This is totally totally unacceptable. I was going to give them 2 stars but they deserve one. If that...

I drove 40 miles from Ft. Worth to try to pull a shift assembly from an Audi that was supposed to…read morehave a manual transmission (according to their website). It was an automatic. If the people who check these cars in can't go the extra little bit to give you the proper information then why should I drive all that way to give them my business? Same thing happened with a car in Ft. Worth but I only drove 10 miles to see it. Very frustrating

I had been having trouble with my car not starting/ suspected battery issues. I brought it by and…read morePaula was amazing and helped me in less than 10 minutes! She tested the battery and alternator, but while working she immediately noticed a loose connection. She tightened it up and sent me on my way! I couldn't thank her enough. Definitely recommend!

I purchased a Duralast battery (Model 75DT-DL, Group Size 75, 650 CCA) from the AutoZone location…read moreon Garland Road in Dallas, TX, in November 2024. Before purchasing, I asked the salesperson a very specific question: If this battery fails within the 2-year free replacement window and I receive a new battery, does the new battery come with a fresh 2-year warranty? I was told "Absolutely." To be certain, I asked to speak to the store manager, and received the same answer. In May 2025, just six months later, the battery completely failed. I went to the AutoZone on Ross Avenue to replace it (because that was the closest store to where it died). When I explained what I had been told about the warranty resetting, I was met with a completely different response. I was told flat-out that the warranty does not restart and was treated with condescension for even suggesting otherwise. No attempt was made to explain the discrepancy--just rude and dismissive behavior. At this point, I'm unsure which store gave me incorrect information--but one of them clearly did. I was very clear when I asked my question at the time of purchase, and I relied on the answer I was given when making the decision to buy. The battery failing after only six months is disappointing enough on its own. But being told different things by two separate AutoZone locations--and being treated poorly in the process--is unacceptable. I expect consistency from a national chain, especially when it comes to warranty terms that directly affect the customer's rights and expectations.