The guy at the parts counter, Jim, was very helpful with suggesting parts to fix the rattle on my…read morewife's car. He explained how much more heavy duty these sway bar links are than factory, and he was very right! It was a fairly quick and easy fix for me.

I have used Parrella's's for many years I've always been very helpful I'm very well priced I would…read morerecommend them to anybody

I place an order and they don't even show it in the system until a week later. When I all customer…read moresupport I reach someone who speaks poor english in South Africa!! They are no help!! Horrible customer support. i was promised delivery before they even show it in the system!!! They design it so you cannot talk to anyone who can actually help!!

Ordered directly from their website and received the wrong part. Returned it within a couple of…read moredays following their process (called first, obtained a case number, filled out the return packing slip, and sent it back with tracking). The USPS confirmed that they received it on August 14th. It is now 11/3 and just got off the phone and they have no idea when my refund will be processed. Last time I am buying from them. Horrible service.

Stopped in while passing through town to pick up some hardware for my new motorcycle. They had just…read morewhat I needed. Convenient, well stocked, and incredibly friendly staff! Just what I needed. Well recommended.

This place is really hit or miss depending who you speak to. Overall, though, it's really not a…read morepleasant place. Many of the associates are rude (all but two that I have dealt with, actually- but it's worth giving them credit). It's unfortunate to not have more choices in a small town. I try to get anything I need from a different location when possible so I don't have to go here.

Thanks for Gary for taking the time to train his employee while helping me order parts. I had been…read moreto a different auto zone location the previous night and they sent me away with out allowing me to order the part I needed pushing my repairs back another day. Gary was extremely helpful and even initiated an autozone rewards card for me over the phone so I could earn credit for my purchase. Good Customer service goes a long way. He even identified the person working in the evening so I knew who to work with when coming in to purchase more parts.

Quick and thorough service. Pleasant staff. Waited in their break room and it was all I could do…read moreto keep from cleaning it. Quite dirty. They need to invest in a weekly cleaning service. ‍

My sister and I took a 570 mile road trip to Port Clinton from just outside of Asheville, NC, on…read moreFriday, 10/8/21. We were driving back to our childhood home in northern Ohio to attend our mother's memorial service the following day. Just before arriving in Port Clinton, we noticed a terrible noise when applying the brakes. The next morning, I decided to try to get my car repaired. My brother laughed at me, and said, "good luck getting you car fixed in Port Clinton on a Saturday." I decided to give it a try. Luckily, I stopped by Lakeland Auto & Marine. They took the time to diagnose and then repair my vehicle. These folks are so professional, and actually care about the people they serve. I can't praise them enough. Thanks so much, Lakeland Auto & Marine. You rock!

Great place to go if you need help and great service. Left AutoZone down the road because of such…read morepoor service. Stopped in this place and they were more than welcome to help. I'll definitely be going back to O'Reillys forever because of this one store. Thanks so much

After having terrible experience at Advanced Auto I walked in to your store and spoke with Josh who…read morewas kind and put up with my poor attitude coming from previous store. I explained to him what I was looking for he found it in the system easily and brought it to the counter. He was helpful and considerate. I am a woman and appreciate being spoken to like a knowledgeable customer. Props to Josh for doing a great job!

I own a classic car that I will not trust with just anyone. They have always done a wonderful job…read morein care and repair. Thank you.

Brought my Honda here for a fuse that kept blowing. They had it figured out in just a couple of…read morehours! Thanks goodness it was a cheap easy fix. Only had to pay for a couple hours of labor! So relieved. Amazing, quick, professional service! One of my favorite things was that they didn't talk down to me, as a woman. It happens a lot. It's annoying. Many places will refer to husbands. I know more about cars than my husband. So having them explain what was wrong without the condescension is a HUGE plus in my book. Hoping to be done with car repairs for a while, but next time, they will be my first go-to!