We had an excellent experience with this Avis location…read more To be fair, we have 'preferred' status because we rent a lot of cars. Our plane was delayed for hours at departure meaning we landed in the afternoon instead of morning. When we didn't show up, the Avis agent called and left a voice message that our reservation was being held for us until we arrived. Very much appreciated the call, and that that they kept our reservation. As part of our preferred status this location was able to upgrade our vehicle choice to a Cupra. This is a nice little car. Smooth ride, plenty of safety options and great pick-up. Surprisingly, it is an automatic as well. The car was very clean. The gentleman at the counter was very helpful. He inspected the vehicle with us before we drove off and he explained how damage is calculated. Part of the information they give you is a little scale to measure any scratch or dent. Parking especially is tight and although Germans are very careful with their vehicles, dings do happen. The tank was full, and he let us know to bring in the gas receipt when we drop it off. Easy to fill the tank before drop off as a gas station is almost across the road. Drop off was quick. He checked out the car with us again. Called us a cab and was very courteous and friendly throughout our interactions. Next time in Ramstein we would happily rent from this location again. 8:30-10, 4-5:30

Condescending and poor attitudes. I'd rather walk with no shoes on during an ice age before renting…read morefrom this location.

I've flown with Lufthansa quite a few times, when visiting my homeland Germany. Service has always…read morebeen exceptional, plus I love getting a direct flight. Have had to rebook a return flight and was quite pleased with their customer service. Will not fly with any other airline than Lufthansa. Would highly recommend.

Patrick and Susan Massey and this Hertz shop has worked with me for cars and moving trucks -- both…read morepersonal and for work -- for the last 15 years -- since it was Europcar -- and I've never been disappointed or felt taken advantage of. They are very professional and helpful, and I would recommend them over and over again!!

Absolutely delightful dinner and location. I read lots of reviews about coming here and it did not…read moredisappoint. A really kind stranger at the table next to us recommended that if we were feeling adventurous we should get the Chefs Special.. so we did! My mother was visiting from the states and this was a perfect start to her trip. This came with a four course meal, the appetizer was meats and cheese, then we had the most amazing tomatoe soup. It was so creamy! Unlike anything I've had before. Our dinner was veal and a mixture of other tasty fixings. Last, was sorbet! Blueberry and Vanilla. So so yummy. I can not wait to come back.

I have been staying with Peter since 2008 when I first traveled to this region to discover my…read moreGerman roots after our family immigrated in 1833. He is a gourmet and you won't go wrong eating here. The food is great but be prepared for slow dining because it is an experience. We both chose the green salad which is actually several: tomatos and fresh cucumbers, pickled carrots, potato salat, and of course the green leafy stuff! The French onion soup is built on a good stock, though it could have been served slightly warmer. She chose the spicy goulash, which has character, while I went with the cheese spaetsel, which had a bit too much cheese. Be sure to have a regional wine to enhance your dinner. As for the rooms, ours are at the very top of the staircase, which was hard on my wife. And, this stay, I will say that the floor had not been freshly vacuumed and although the sheets were clean, there was something like sand on top. This was corrected, however, along with the removal of a friendly spider. Otherwise, it is a very quiet neighborhood and you will sleep until 7 AM when the church bells next door ring. Until next time....

The hotel is a modern style and well maintained hotel. The staff here is awesome and always…read moreextremely accommodating and professional. They take the time to know you and always call you by name. The rooms are very simple and comfortable. There is a tablet in each room telling you all about the area, hotel, daily specials (drink and food), hotel services offered...to include a few perks during your stay (every time you opt-out a day of room cleaning service you get a free beer at the bar. Their restaurant is top notch. We tried a few others and always come back to the hotel restaurant. food comes out in beautiful picturesque presentations and is fairly priced. The bar has a good selection of local beer. Definitely recommend this for anyone to stay, eat, or drink, for business or pleasure. Very happy with my stay here.

If there's a Hotel Merkur along my path in the future, I am sold for another stay!…read more The hotel is stylish and well-kept. I did not always have the nicest interactions in Germany, but the staff here was always extremely accommodating. They called me by name, and made me feel well-cared for. The rooms were very comfortable, and had the option to opt-out of a day's worth of cleaning (in exchange for beer, at that!). Sustainability! Their restaurant was surprisingly one of the better German dinners in the local area! I almost never eat at hotel restaurants. I spent some time searching around, but definitely came back my final night here for their Schnitzel. On top of that, it is fairly priced, with a good selection of local beer. Definitely recommend this for anyone to stay, eat, or drink, for business or pleasure. Very happy with my stay here.

Needed a last minute stay in Landstuhl...and this place was great. It lands somewhere between The…read moreHotel Budapest and National Lampoons Euro Vacation. The breakfast was amazing, some kind of chive eggs and sausages. The room was clean, no frills, and a bigger refrigerator than what I had in the Marriott. The dolls in the hallway kind of put the fear of god in you, but I think it's intended to be cute. Overall great stay, will definitely come back.

It's a popular spot for sure. The place is charming and quintessential German lodging. Thats a good…read morething! The room I had was quite spacious with good, clean and working amenities. The restaurant area is lovely with lots of sun and brightness and live plants. The staff is equally charming and my service was always friendly and fast. The food was excellent as well. They serve a great brekkie and I also had late lunch there on Sunday. BTW the soups are fab! Loved the restaurant, I Just wish it was open later in the day to grab a beer end of the day. I'm suspecting this is a seasonal thing. The only real issue I had was with the shower and sink. I noted the sink was very slow to drain but it never got addressed and my shower doors never quite met to close. Also, and other reviews have noted this, the soap dispenser in the shower is not actually attached to its bracket and kept falling off the wall while I was trying to use it. I'll stay here again for sure! Great spot, great people.

Cozy and very friendly staff. The rooms are clean and plenty of room. No elevator, it is like…read morestaying at a BB in the states. Breakfast was delicious and the staff speaks English well. There is a bakery in the restaurant area that has delicious pastries. Coffee is German strong just like I prefer it. This is perfect to have as a base of operation while you explore Germany. Plenty of parking right in front. Close to the American military hospital and Base, Enjoyed this place