The customer service here is spectacular! I needed to bring my Toyota Highlander in to have a…read morehitch added to it. I spoke with Robert who is part of the service team and he was an amazing professional with phenomenal customer service. Everything was handled professionally and efficiently. I can't say enough about how happy I am to have worked with him. If you do go to Sherbrooke Toyota, I hope you have the same experience I do. I would definitely recommend asking for Robert in the service department.

Évidemment, avec Toyota, on parle d'un excellent produit…read more D'autre part, la fiabilité légendaire de ces autos fait qu'on n'a pas beaucoup d'occasions pour évaluer la qualité du service! Je ne peux que témoigner du confort de la salle d'attente(!) et de souplesse du système de rendez-vous pour l'entretien régulier. La taille du concessionnaire va souvent à l'encontre d'un service personnalisé, mais pas ici, bien au contraire. Ma deuxième location prendra bientôt fin et une troisième se profile déjà...

Excellent sales team. Knowledgeable. Great products and prices. Superior vehicle delivery service…read more Équipe de ventes exceptionnelle. Bien renseignés sur leurs produits. On se sent comme une vedette.

Requins! Une dame d'âge d'or a retourné son véhicule, croyant avoir la valeur de l'auto mais fût…read moreconvaincue de payer une somme de $500 extra pour effacer sa dette avec le concessionaire! Soit que le véhicule a été vendu à un prix exorbitant ou que le concessionnaire a manigancé une entourloupette pour cette dame. De plus, on essayait de lui faire payer pour l'installation de ses pneus d'hiver, même si elle retournait l'auto! Sans scrupules ces gens!

A review of the service department only, on someone else's dime…read more I became an unexpected customer. My rental car had the urge to be seduced by a French speaking mechanic. Actually it's because the car was broke-ass fuck-wagon Hertz rented us. See- http://www.yelp.com/biz/hertz-pawtucket#hrid:-M9IXMuZEIrXtm8hrXbVqA They were able to replace a vital part of this car even though they didn't have it in stock. They pulled one right off a new car! That's pretty darn accommodating. The repair was done promptly. Cost a lot-just like in the US. They also pointed out our crappy Hertz car had bald tires- in the middle of winter. I decided not to spend any more of my vacation at Kia, even though they have a nice waiting area with a TV, coffee machine, and titillating antifreeze advertisements. In short- Friendly, efficient, accommodating. * Did y'all notice how I am striving to tone down the language? I started with 'FUCK' and reduced that to a mere 'DARN'.

Okay typical dealership. Service is a month and a half waiting time. They subcontract storage but…read morewont consider subcontracting their over load so we the client/buyers have to wait. I only went there to encourage my son in law who doesn't work there anymore because he wasn't pushing their extra service plan, which I took but is useless! Typical money-grubbing, extra pushings. They seem to be all talk! I asked to get my tires out of storage and its a 3 day delay. I asked if I could go to storage place and pick them up and he laughed at me! So bringing extra solutions is NOT their forté! I will not be returning to buy there again.

SCAM SCAM SCAM !!! Stay away from this company! They stole my money and vanished. This is a bogus…read morecompany. Stay away from this liars. Frederick Rousseau and Frédérick Boivin are the biggest liars ever, if these are even their real names. Don't do business with them. I lost $63,500. They made me wire them the money and now they are not returning my calls. I called RCMP and they told me that they have received many complaints about them and they are looking for these crooks. Don't be fool like me. They are professional con artists. Don't do business with thieves, stay away from them !

From the owner: We specialize in cars and customer service.read more

Nous avons eu Tommy comme vendeur. Il était super gentil. Il a vraiment pris le temps avec nous…read morepour s'assurer qu'on était satisfait de notre achat. On a eu un bon deal, sans se sentir sous pression!

I bought a new nissan kicks in August 2023. The worst decision of my life. The car is all plastic…read moreand cardbord. After only 9 months and less than 5,000 km, the windshield fluid stopped working. Last week I went to an independent garage to change my winter tires for summer tires. I told the mechanic about the windshield fluid problem. He opened the hood and showed me that the hose on the driver's side was disconnected. In order to reconnect it, he needed to remove some parts of the motor, which would cost me money. So I called the garage at Nissan Sherbrooke, thinking they would reconnect the hose under warranty. They were not able to confirm the guarantee over the phone and said that I had to bring the car to their garage to have it assessed. They told me that I would have to pay for the diagnosis of the problem if they felt that it was not under warranty. How complicated is it to confirm that reconnecting a hose is under warranty? These guys are useless. Nissan products are the cheapest of the cheapest. I highly recommend shopping for another brand and staying clear of Nissan Sherbrooke.