tried getting a tire patched and at first said they couldnt find the socket for my lugs that was in…read moremy glove box, then said the tire was bald. no phone call either time had to ask the desk after they moved my car.

This Dept is a joke. Dropped off me car to have a low tire checked. Was told it would take about an…read morehour. Was told that they would call when it was ready. Got ride back to work. Got off work 4 hrs later. Car was done. Yes it did take about an hour. Had no reason why they did not call. Went out to leave, tire sensor still showing low tire. Standing in line now for twenty minutes to find out if the just did not reset the sensor. I have no life, love to stand in line for their incompetence.

Prior to my last oil change, I probably would have rated this place with 4 out of 5 stars. Like…read moremost quick-time oil change shops, the mechanics here love to ask if you would like a new wiper blade set or air filter change. I was duped into getting a new cabin air filter (it was about time for it anyways according to my owners manual) plus, the mechanic had already taken it out to show me what it looked like before I even got a chance to refuse the service. After charging me more than $40 for a part that would only cost $18 for me to replace on my own, and changing my oil, I left the store and received a complimentary ticket for a car wash--a real perk for getting your oil changed there. Within the week, I travelled back to Saint Louis, my hometown, and I started to notice problems with my car. A very strange, very annoying whirring sound started coming from my air conditioning unit. In 99+ degree heat, my air conditioner also started failing in my 2007 Toyota Corolla. But because the changes were very subtle and would come in waves (for example the noise and air failure occurred every 20 minutes or so of driving and last anywhere from 1 minute to 3 minutes), I didn't think too much of it, even though I was concerned about how a 2007, and for that matter a Toyota, would have any problems so soon. A month later, I finally went and saw my family's go-to auto mechanic. When I explained what was the problem and we both questioned if my problem was a real problem or not, he removed my glove compartment, unscrewed a few parts and removed the remnant pieces of a cabin air filter--THE SAME AIR FILTER THAT ICE HOUSE INSISTED THAT I INSTALL. The ICE HOUSE mechanic had shoddily installed the filter and it had fallen and was being chewed up by my air conditioner fan**. The plastic and metal pieces had nearly destroyed my system. I had to spend more than a few hundred dollars to get it fixed. So, the lesson learned from this debacle is to resist the urge to get something fixed or replaced by money hungry auto service mechanics who are trained to get you in and out as fast they can rather than being trained to actually service your car properly. What should have cost me around $30 to replace including labor ended up nearly destroying my air conditioning system and several hundreds of dollars to fix. **I want to point out that the installed air filter ICE HOUSE had put in must have fallen out of place or whatever within the first week that I had it installed. How on earth can you mess something that simple up, ICE HOUSE???

$9 wash and dry, did a fairly decent job. Pre-soak, water, soap, rain-ex, spot free rinse and…read more quick dry with 3 extractor vacuums. No cloths used, just water jets. I requested receipt using credit card and no receipt printed. Also said press number 7 key and would provide a cents off on gas. Again, nothing. I get a cloth wash in KC for $8 and better dry extractor. Max is $10 wash, least is $7 wash only.

We had a wonderful experience here, and would highly recommend. They were quick, thoughtful,…read morereasonably priced and got the job done! Our car is working like new again. Thank you very much!

"Hello, I want to leave a review. I am a regular customer at this store almost every time I come…read morehere. Today, I called to make an appointment for my car to change a part, Mr. Kelly answered and in the end treated me very badly because I asked how much that part would cost. I think this is not how a loyal customer should be treated. After that, another day his colleague Mr. Steve also treated me poorly. I wonder why??? If Mr. Kelly and Mr. Steve are having a bad day and are tired, am I to blame for that! I want to thank both of them for their behavior, which will lead me not to come back to this store anymore! Because nobody gives me anything for free, I pay just like everyone else, thank you!"

Nice people. Ask for the long haired Salesman named Jon. :). Got a good deal. Only have a few days…read morebut everything seems fine.

My Parents purchased their brand new car from this car dealership about 2 years ago. They had is…read moreserviced there and the transmission had a wine to it that they missed when driving. The routine transmission maintenance was not preformed on the car when it was being serviced at this business. Then the transmission went out of the car. To get the transmission fixed the car has been at the dealership for 6 weeks and they still don't have the car back. The dealership has had nothing but excuses for my parents, they didn't even supply them with a loaner vehicle to drive. There has been nothing offered to offset the inconvenience of this issue. Talking to other people it sounds like this is becoming a major complaint with many, many people. If I could give them a negative review I would!

They provide excellent service. I love that he comes to your home to work on your car. Saved us a…read morelot of time and hassle. Diagnosed the problem and fixed it quickly.

Wow, Mike's Auto is Great! They diagnosed and then repaired our van in 3 hours. Mike's staff are a…read morewonderful part of the kirksville business district. Knowledgeable, kind and welcoming.

Was told needed over $1000 worth of work done. Went for a second opinion just to find out the noise…read moreI was hearing was just dirt in the wheel.

Called AAA to have car towed. The company that responded was Kirksville Autoworks…read more They picked the vehicle up from location A and left it running on the truck for the entire tow from point A to Point B. The car had to be towed because it doesn't have a water pump and there is no coolant in the vehicle. When we told him about the issue, the driver said that the vehicle "is under temp." My husband had to point out that since there's no coolant, there is no fluid to actually give an accurate temperature. We have filed a claim with AAA. But don't be surprised if your car needs more work after it gets towed than it did before it got towed. And dont worry.. we did get the car moved from the middle street where he left blocking the road. We moved it into the driveway with the help of a neighbor pushing it.

Excellent service! Staff is helpful and knowledgeable. Affordable prices. Quick turnaround…read more I recently called for roadside assistance when my car wouldn't start, due to severe cold. The tow truck driver showed up in less than half an hour, resolved the issue for me, and gave me some useful recommendations for preventing an issue with my battery going forward. I also came here when I had to get my inspection done to register my vehicle. I made an appointment, the work was done in about twenty minutes, and the staff took time to air my tires and give the engine a cursory look, which resolved an engine light for me. These are top-notch local folks. If you need any sort of car service, or roadside assistance in the Kirksville area, this is who you call.

I definitely recommend D&H. 3 other mechanics had told me my van needed a new engine or a new…read morecatalytic converter, quoting me thousands and thousands of dollars. I was getting ready to give up on the vehicle because I didn't have that kind of money. I got a fourth opinion from D&H, and I'm so glad I did! Turns out all I needed was a coil pack, spark plug, and some O2 sensors in the end. Claude took the time to diagnose the issues correctly, finding the real cause of the problems instead of jumping to conclusions. And when even replaced a faulty oxygen sensor free of charge when a new one wasn't working right. The van now drives great, no check engine lights. It feels like a miracle, I still almost don't believe it! Thanks D&H!

Always been there to help me. They are very polite and professional. They have a growing business…read moreand I see why. Molly Bogener

Terry was very helpful in retrieving our delivery pickup truck and getting it repaired all in the…read moresame day. I would recommend.

Ordered a side-view mirror - told me the best they could find used was a $140. So I told them to…read morego ahead. Told a friend who couldn't stop laughing. Did a search and the most expensive one I COULD FIND was $26.95. BEWARE!!!! Also, still having issues after the alternator they put in which cost me close to $500. They're telling me it's something else, won't be taking it there to find out!!!