Great spot locally to pick up tires you're in and out with ease. No one tried to upsell us to give…read morea few recommendations on services. Will definitely be back big Tom is definitely a tire pro

i used to love this shop because i had a service writer who i had good rapport. i also used to…read morewrench, he re$pected that and the work was done well. then he retired. i tried to build rapport with the next guy. but he was too busy trying to hustle me. i'm pretty certain the service writers work on commissions. every job was "book time". for those that don't know, book time is the standard labor time listed in an industry guide for a specific repair and not necessarily how long it will actually take them to complete the repair. to me book time is how long it would take a novice to fix your car by watching you tube to complete the job and having to dig for the tools along the way or make a few calls to find the right specialty tool. but this being a shop your car would be fixed but your wallet is going to need a tow. i was always quoted a book time. even for a brake job. yeah, a brake job. brake jobs to a mechanic is a like a baker telling you they need all day to make your cake and once you leave they pour it out of a box called betty crocker. anyway, i needed front and rear done. he said the shop was too busy and could only do the front. i picked up the car after the labor time he quoted me. it was sitting on the lot and waiting for me. i paid the ridiculous rate for the front brake job and drove off. 35 minutes later i got a frantic message from the service writer. the mechanic completed both front and rear brakes in the amount of time he quoted for just the front. i had a truck with the optional larger engine (more torque). the engine mount broke. they replaced it. within a week, the new one broke. i took it back. they replaced it. within a week, that one broke. they replaced it. hoping third time is a charm. but i didn't drive the truck for awhile, but when i did about a month later, it broke. i took it back. i was starting to get static about the time that had passed, but i had done my research and stopped him dead in his tracks. he installed the wrong part. the part the truck needed has a heat shield to protect the rubber/polymer bushing from the extreme heat from the exhaust manifold. he kept ordering a part without the heat shield. and to add insult to injury the original receipt showed the markup on his part without the shield was about 150% over retail of the one i found with the shield. i spent way too much of my own time and effort into getting this problem fixed. business should not forget that customer's time and energy also has value and come at a cost. my shop philosophy is: do it right, use the correct parts, install it properly, and charge me fairly. i want you to keep the lights on and stay in business. i want to be a repeat customer. that's a deal i can support. but if you can't do that and you're also trying to do some mineral extraction out of my checking account -- i'm shifting gears, changing lanes, and hitting the road.

We had bought tires there and they had good selection and prices and I waited there in their lobby…read morearea with chairs. they were professional and kept me updated and also have text status function in case you don't wait there. Few months later I got a flat due to screw in tire and they fixed hole for free and said if tire had needed replacement that would have been free. Worth it !

Not such a good experience with America's Tire. This is mostly due to a poorly designed website…read more So I order my tires and TPMS (tire sensors) online and schedule an appt. All good. Had to pay in advance, but I am okay with that. Get a message from the store telling me the day before the appt that my tires will not be arriving until sometime in the afternoon (my appt was a 12:30pm). It would have been nice if the message had indicated that I should reschedule the appt online--but I figure that out on my own, and I am okay with that. I come in for my 12:30 appt at 12:20 and join a waiting list. Finally at 1:00 I get called up to officially check in (not so happy about the wait since I had an appt). Then I am told that the tire sensors that I ordered don't work on my make of car (Tesla). WTF!! My order included the make of my car! The website should not have allowed me to order the sensors!! Not mad at the check-in guy, but pretty pissed off at whoever the numbskull is who designed their website. If you want tire sensors you want them installed with the tires unless you have too much money and time. So I cancel the order at the store and go home. 1 1/2 hours wasted in my day. Thanks America's Tires! I am going to give them another chance once I get the sensors.

needed tire repair slow leak found wire in the tire in and out fixed smooth operation great serviceread more

Second time here. Friendly and knowledgeable service from the customer service gal. The team is…read morequick efficient experienced and gets the job done right the first time. I brought some new track tires to be mounted and road force balanced on my lightweight wheels. They did as good a job as I could have asked for and i am happy with the results I got. Car is driving smoothly at all speeds. Thanks again Beltran team!

The owner victor is a stand up guy .very helpful and knowledgeable. I was super impressed how…read morequickly he got the job done...and keeps you informed the whole time .. I would highly recommend five point tire in Redwood City ca . if looking to get high quality work done at a great price ..

I can't say enough good things about Five Points Tire. Finding someone you trust with your vehicle…read moreis not easy, but Five Points Tire has completely earned my trust and confidence. From the moment I brought my car in, Victor (the owner) was honest, professional, and incredibly knowledgeable. He took the time to explain exactly what was going on, what needed to be fixed, and what could wait. (Which is what I really appreciate; the honesty) There was no pressure and no upselling. He was just straightforward with me. The quality of work is topnotch, and everything is always completed on time and at a good price. My car is very old and it continues to run very well, since I have started taking it to Five Points Tire. I will never go anywhere else. If you're looking for a mechanic who genuinely cares about their customers, I highly recommend 5 Points Tire.

I've been to other America's Tires locations before, but this was the first time I actually booked…read morean appointment in advance for service at this particular branch. Since it was conveniently located near my workplace, I figured it would make things easier and save me some time. I brought my car in for a simple balance and rotation service--nothing major, just routine maintenance to keep everything running smoothly. It was a Friday evening, so I wasn't surprised to see that the garage was pretty crowded with cars. In the past, I've made the mistake of walking in without an appointment and ended up waiting for hours, so I've definitely learned my lesson. Scheduling ahead of time really makes a difference, especially going into the weekend when most people are trying to squeeze in last-minute car maintenance. The young gentleman who assisted me was friendly, professional, and welcoming from the start. He explained the process clearly and gave me an estimated wait time. Even though the shop was busy, the service only took about 45 minutes, which was actually faster than what they initially predicted. I appreciated that they managed their time well and stayed efficient despite how packed the garage was. Overall, I had a great experience. The convenience of the location, the courteous customer service, and the quicker-than-expected turnaround time made the visit smooth and stress-free. I really appreciated the service and will definitely consider coming back to this location again in the future.

I had a great experience at America's Tire on El Camino Real in Palo Alto. I initially went in for…read morea new tire and was helped by Brian, who was extremely professional, knowledgeable, and helpful. He really took the time to explain my options and made the process easy to understand. During the visit, I realized my tires were still under warranty through Sam's Club. I ended up canceling my service at America's Tire, and they refunded me without any issues. What really stood out was Brian's attitude. There were no hard feelings at all. He told me his offer would still stand if I decided to come back and remained just as professional and pleasant throughout the entire interaction. After driving to Sam's Club, I found their prices slightly more affordable due to the warranty, but the difference wasn't significant. Ultimately, I decided to come back to America's Tire purely because of the outstanding customer service. Brian made such a positive impression that it outweighed the small price difference. I even had the option of going to Costco or Sam's Club, but I chose America's Tire because of how well I was treated. When I went back Brian was not available but Alejandro helped me out with the same level of professionalism. They replaced all four tires in less than 30 minutes, and the pricing was very comparable to Costco and Sam's Club. I literally came back because of the customer service alone. If you're looking for a new set of tires and value professionalism and great service, I highly recommend checking out America's Tire on El Camino Real in Palo Alto.

This review is meant for a full set of tire replacements on 10/29/2025 and subsequent warranty…read morereplacement for driver side rear tire on 1/19/26. Invoices are attached highlighting the staff that helped as well as things I felt were important to highlight. Basically: the price-matching and the hassle-free warranty replacement (since damage was deemed irreparable). What isn't shown in the invoices is how attentive and considerate Mauricio (red shirt) was during my warranty replacement visit. Highlights: (1) he put my car in the system such that I would be immediately next in line as soon as the replacement tire came in, (2) spent considerable extra time with me to diagnose TPMS (tire pressure monitor) issues after the replacement, and; (3) made sure I had face-to-face contact with another red-shirt member (Sebastian) in case my TPMS issues were unresolved when Mauricio is not present. I did want to mention that it was extremely busy when I came in. It took me some time to actually get to talk to Mauricio specifically, but his professionalism was worth the wait. Lastly, I wanted to give a shout out to the technicians that actually serviced my vehicle on 10/29/25 and 01/19/26: those guys did fine by me. PS: Mauricio was right; driving a few miles fixed my TPMS issue. PPS: With the amount of construction in Millbrae and Burlingame, I'll probably see these guys again--when I do I'll be confident I'll be taken care of well.

I dropped off my car at noon. I was told it would likely be done around 4:30 but was asked if it…read morewould be OK if it took until closing time which would be 6 PM I said yes. I went back around 3:30 to see where things were at and to wait around for my car since I didn't have anything better to do. They had a line of 28 people waiting for their cars to be worked on. They were telling everybody, all 28 of those cars, that they would be done by 6 PM. There was a guy who came in to check on the car that he left yesterday, they told him his car would also be done by 6 PM. I believed them 0% that my car was gonna get touched this evening and I drove away after wasting nearly 5 hours, at 4:45, with a screw still in my tire. editing this at 6:40 the same day, they called because they were finally ready to begin service on my car. lmfao!

They offer free Alignment check and had the TPMS Tire sensors checked as well. He was able to…read moreapply some discounts so I decided to get alignment done there. Friendly service and I was able to get it done right there and then and will be back to get 2 new tires for my other vehicle next time. Great value for reapplying the warranty from my previous service since I never got t

Bought a Groupon for an oil change. They were nice and didn't try to upsell me. Paid ~$85 for the…read morefull synthetic oil change, tire rotation and visual inspection.

These guys are absolutely incredible! I got a flat tire on a terrible, rainy evening, and the tow…read moretruck dropped me off just two minutes after the shop closed. When I arrived, the main doors were rolled down, and the crew was back behind the shop, likely relaxing or on a smoke break after a long day. They truly were done for the day. A few of the guys came out, checked out my car, and initially told the tow truck driver to drop it in a parking space. They gave me a key drop form, and I resigned myself to a stressful morning of Ubers and missed work. But then... WOW! They rolled the main door back up and said, "We're open--just for you!" They chose to interrupt their personal time and put my emergency first. The feeling that went through me was incredible! They are super nice and super skilled! They fixed everything immediately while I was literally still paying the tow truck driver. This is truly above-and-beyond service--it shows genuine heart and dedication. I highly, highly recommend this shop to anyone. They treat you like family.

Outstanding. Could not believe how quickly the issue was spotted and fixed. Didn't think it was…read morehumanly possible! Thank you for helping us get back on the road today!!

5 stars! Chris was awesome, honest on repairs - very…read moreeffective shop, truck drives like new. Had new egr valve replaced on my 2500 Cummins Brakes & misc items they gave me a full diagnostic examination. Thank you Chris and Woodside auto and tire!!!

Matty and his team always take great care of me and my toys…read more Dropped my truck off (super convenient key drop) to diagnose some leaks and chirping noises. Not only did they fix my power steering system leak and serpentine belt as well as thoroughly clean the whole engine, but they completely surprised me by polishing up my grimy chrome wheels to a nice shine. Worth every penny!

Carlos was so adorable and helped me get new tires on my bright pink prius. Will be coming back!read more

Found this place through research as I was in need of an alignment and TPMS sensors. Gave a call at…read more9am on a Friday morning to see if an alignment was possible as I've been to two shops beforehand (acevedos who couldn't do it cause they didn't have a tool for my lowered car & agundis who couldn't do it as their tech was ooo). Carlos was honest on the phone saying they might not be able to do it because it was lowered and may not fit, but told me to swing by to take a look and confirm. I arrived at 930 and got my vehicle started on at 940am. Before starting, Carlos gave me his diagnosis trying to save me money for something that may not be needed, but I proceeded with it (my TPMs light wasn't on, but I got new wheels the day before and wanted sensors on all of them). Picking up my car, Carlos said he'd drove my car around the block 3 times to ensure the alignment was all good. Carlos was honest and consultative on the phone, and was the same in person. Recommend Carlos and Moe's tires. Honest, fast, and do great work! Glad I stumbled upon them!