Customer service at this location is horrible. I'm a pretty easy going, upbeat individual. I walked into the office and was not greeted respectfully, or even acknowledged. I asked both representatives how their day was going and was ignored. This isn't even half of it, my roommate was told his vehicle was in the lot. We then drove 20 min out of the way to pick up the owner of the vehicle. Once we returned we were then able to get into the lot just to find out that the vehicle was not in the lot. Noticing this, my roommate then went back inside to find out what was going on. He was then told that the vehicle was moved to their Salina lot. This was done without notice! Our time was wasted! We were treated disrespectfully! And, we were played with. I have never posted a review. But, the way my roommate and I were treated is unacceptable. read more
