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Auto Glass Express

4.6 (163 reviews)
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Services - Auto Glass Express

Auto mirror repair

Auto mirror replacement

Auto window repair

3 More Services

Auto window replacement

Auto windshield repair

Auto windshield replacement

Auto Glass Express Photos

Recommended Reviews - Auto Glass Express

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Reviews With Photos

Niki F.

Don't let anyone tell you it's easy to find quality service in Northern Virginia. 'Tis not. Not if you didn't grow up here. Not if you aren't an established local. Not if you don't know people who know people. So many options, so many of them disappointments, and all for the same hefty price!  Which is why finding Auto Glass Express a few years ago, and having called on them again last week with another cracked windshield, felt like a sigh of relief. So straightforward, affordable, on-the-ball. So courteous (watched the front office fellow deftly maneuver a demanding pompous jerk and demanding pompous jerk miraculously left satisfied) and so professional.  But honestly, I'm submitting this review for Chiko. Adorable shop dog begging for belly rubs, keeping me company while I wait? Yes please! Forever that, please!

Tool to remove un-damaged windshield for re-install.
O S.

So I had another company (see other review) come out and try to fix my windshield 4 times and the last time they just gave up and said my car was junk. LOL I found Auto Glass Express (AGE) on Yelp and read some good reviews. I talked to them and told them my situation and they said they could help. My windshield was in perfect condition but the previous windshield company could not seal it. AGE said they can remove glass without breaking it and re-seal/install it which decreased the costs. They aren't "slow" but they do take their time to make sure install is perfect. They don't cut corners (like the other windshield place did) and are very professional. I would rather a company take their time rather than rushing to make a buck. It has rained several times since install and NO LEAKS!!!! I would highly recommend this company to anyone.

Broken sunroof glass
Tauqilla M.

I was seeking a business that repair broken sunroof glass & came across Auto Glass Express. I called & was told to arrive at 1030am. I arrived at 1045am due to missing my exit. When I arrived, I was told that I had to come back at 1230 because there was only 1 technician due to the 2nd one calling out. Return at 1215, & it was still 1240ish before I was helped. It was the desk attendant (her name started with a P) that assessed the damage. While recommending to get a used sunroof glass, & the cost of labor, she also mentioned, "well there is another company that I could recommend you to because they cost less." I did not complain about the price at all, & kind of confused as to why I was being recommended elsewhere. She mentioned the technician placing a plastic covering over the broken glass, & I asked if the broken glass could be vacuumed out before covering it, & I was told "no". I just verbally agreed to a $600 invoice & being told "no" to vacuuming out broken glass in the sunroof area. I voiced my concerns about the quality of customer service, & she called the technician to ask about it. They were speaking in Spanish so I'm unsure of what was said, & he looks at me & says "$75" & I responded "to vacuum out some glass" & he said "yes" I laughed. He then asked for my keys to move my car, I asked if I could move it closer because I had not seen anyone sanitize their hands as they were going back & forth between multiple customer's vehicles. I wasn't pulling it in a bay because it was occupied, I was pulling behind that vehicle to get close to the shop vac, however, I was not paying $75 for 10 seconds of vacuuming. I also witnessed how they refused to give another customer his keys after he refused to pay for a damaged windshield that was installed (they offered a $30 discount on a $400 invoice). After questioning the $75 charge & hand hygiene practices, the technician told me "you can go" as he shewed me with hand gesture. I then asked the desk attendant for the manager's phone number, & the name of the other company that she was trying to recommend me to. She refused to give me the other company's info & stated "that is for customers only". As I was waiting for the manager's contact info, I made a few calls & found out that the technician on duty is actually the owner of the company. The technician was Santos Ortiz. Needless to say, I will not be spending my money with this company.

What I woke up to one morning...

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7 years ago

Quick, easy, and great customer service by the owners, and technicians. A+ Work! Will recommend to my friends in the future.

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Santos O.

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8 years ago

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8 years ago

I've had two windshields replaced here. Great service and a very competitive price! Much better than using Safelite. I paid half the price.

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9 years ago

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8 years ago

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7 years ago

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9 years ago

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8 years ago

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Santos O.

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14 years ago

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8 years ago

These guys are great. Fast service and good pricing. Their employee of the month picture is awesome and worth a visit all on it's own!

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7 years ago

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Santos O.

thanks!

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8 years ago

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9 years ago

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9 years ago

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8 years ago

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Santos O.

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9 years ago

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9 years ago

Much less expensive than Safelite. They said they'd be done in an hour and they were. Great service, great price.

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10 years ago

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9 years ago

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14 years ago

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7 years ago

Super friendly staff, very helpful, extremely informative if questions are needed, true prices environment.

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7 years ago

Best place to get your auto glass repair! Good people that take care of you and your car!

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14 years ago

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13 years ago

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12 years ago

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9 years ago

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7 years ago

Went in for front windshield replacement. The work looks great and they even installed new wipers at no charge.

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9 years ago

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11 years ago

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7 years ago

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Santos O.

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7 years ago

Returning customer. Easy and great experience. Luigi was awesome, will definitely recommend this place to anyone!

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7 years ago

I had an amazing experience at Auto Glass Express. The staff was very friendly and knowledgeable. I would definitely recommend this place

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11 years ago

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7 years ago

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15 years ago

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11 years ago

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7 years ago

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7 years ago

Installed sunroof glass, Helped handle an insurance issue and got everything done in an hour!

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Santos O.

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9 years ago

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Page 3 of 5

Ask the Community - Auto Glass Express

Review Highlights - Auto Glass Express

When I called Auto Glass, Luigi picked up on the second ring, and I believe he is one of the owners.

Mentioned in 13 reviews

Read more highlights

Auto Glass Express - autoglass - Updated May 2026

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