1. Austell Gold & Pawn Llc

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Austell, GA

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Austell Gold & Pawn Llc

1.0 (2 reviews)
InexpensivePawn Shops, Jewelry
Closed • Closed

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12 years ago

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Brown & Co. Jewelers

Brown & Co. Jewelers

4.5(114 reviews)
14.9 mi•Buckhead
•$$$
Luxury
Family-owned & operated

This review is specifically for the Patek Philippe store location that is owned by Brown and…read moreCompany jewelers. However, the patek store is not listed separately here on Yelp I scheduled a service appointment ahead of time prior to arriving at the store because that was required even for a battery change. Leading up to my visit I did call the store to ensure turnaround times as well as cost. Upon arriving at the store, I must say it is absolutely beautiful with obviously only display watches. And the gentleman who helped me branyon was super nice and friendly and helpful. In fact, he even beat the turnaround time that was quoted to me over the phone by the store earlier in the week. He even went above and beyond by offering to show me watches, even though I had not made a separate sales appointment. That was very kind and very tempting of him. I must say unfortunately this trip was not for shopping. It was for a family celebration. I will say if I do ever have to get my watch serviced again I will definitely come back here. Flying to Atlanta from Chicago is barely 2 hours and not expensive at all. And getting to this location is super easy right outside of the city. I wish I had more time during this visit. Otherwise I would have gone into the Brown and Company store, which is right across from the Patek store. Perhaps on my next visit I will and maybe the people who work there will be just as kind and gracious as the staff were here

While the selection of pieces are lovely and the staff on hand accommodating, it feels like the…read moreprices are upsold for the name/buckhead crowd. Doing some research and visiting other jewelers for engament rings and wedding bands, I found their prices to be the most expensive out of the places we looked. None of them really gave me the "wow, this is my ring" feel, though they were pretty and shiny. I appreciated the time and information I got from the lady who helped us, but $3,000 for a men's titanium ring seems steep so we're going elsewhere.

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Brown & Co. Jewelers
Brown & Co. Jewelers - Location at Buckhead Village

Location at Buckhead Village

Brown & Co. Jewelers

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Kay Jewelers - Unauthorized, Mended, still broken bracelet

Kay Jewelers

3.1(9 reviews)
4.2 mi

Yes indeed was a good experience.. Neice employees and good…read morework ethic going on in there

I sent my earring out to be repaired almost 2 weeks ago and picked up my earring on monday! All I…read moreneeded was a small diamond chip fixed on the corner of my earring, and when I looked at my earring it don't look the same! I have a vs2 diamond that was in the center piece of my earring and now it look like it's been swapped out. The vs2 diamond isn't sitting in the middle of the earring like my other earring. I talked to the store manager Tiffany and she put the diamond under the microscope to look at the serial number on the diamond. She couldn't figure out the numbers because she said a lot of the numbers had faded out. I have other vs2 diamonds and I know what my diamonds should look like. I asked her for the jewelry repair shop information so I can contact them. I signed the pick up form on the iPad and I didn't get the email stating that I picked up my earring. I told her that, I would be contacting corporate regarding this situation. I called the repair shop in Newman ga and talked to the manager. She told me that Tiffany was supposed to have called them herself to rectify the issue. The manager said that they don't speak to customers and they aren't a stand alone location only a repair shop. She said that Tiffany should've did her job and contacted them so they could look at the service request regarding my earring. I called Tiffany back and she lied like she didn't know it wasn't a standalone location. She had a nasty attitude, told me that she just came back from her pto (like I was supposed to care), and told me to contact customer service to help resolve my issue. She said she didn't appreciate me accusing Kay jeweler of swapping out my earring and she thought that my earring looked good. I put a complaint in with customer service, contacted the president, and all of the executive team members at signet jewelers. It is ridiculous that I'm dealing with this unprofessional location and this is the worse location in the state of Georgia. I regret ever coming to Kay jeweler to have my earring repaired.

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Kay Jewelers - Unauthorized, Broken strand mended to clasp

Unauthorized, Broken strand mended to clasp

Kay Jewelers
Kay Jewelers - Broken bracelet before unauthorized botched attempt to fix

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Broken bracelet before unauthorized botched attempt to fix

Celestial Jewelers

Celestial Jewelers

4.7(23 reviews)
16.2 mi
•$$

I had an issue with the 22 years old Citizen EchoDrive watch. They were able to resolve it within…read moreone day. The staff there were very courteous and very professional. The service was great value. I will be visiting them again for other watch se.

I'll add one more five-star review for this place. It is outstanding. I'm not sure how you could…read moreimprove on this place. My wife's wedding ring had developed some nicks and cracks over the past decade and some change. We had taken it to several jewelers, all of whom said fixing it wasn't possible. When I came here, they had the same diagnosis as everybody else but a much different prognosis. Rob, one of the master jewelers, was excited at the chance to fix the ring up. He and Kathy explained to me everything that they would need to do and gave me a walking-out-the-door cost; no surprises. When I got the ring back a few weeks later, it was a piece of art. Really. The detail and love Rob had put into it was clear, as was his well-earned pride in his craftsmanship. The ring look even better than it did when it was first made almost twenty years ago. This is a place that puts love into their pieces, listens to their customers, educates their customers (I can't say how much I appreciate their explanations), and does excellent work. They went on to give me some tips about cleaning the ring, and they boxed it up very beautifully. This place is a great secret that I hope more people learn about. I wouldn't go anywhere else. If you're looking for a jewelers for whatever capacity, look no further. This place is great. Thank you, Celestial Jewelers. You're terrific.

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Celestial Jewelers - Watch

Watch

Celestial Jewelers - My custom engagement ring.

My custom engagement ring.

Celestial Jewelers

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Austell Gold & Pawn Llc - pawn - Updated November 2026

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