THE TREK (WALKABILITY)
The castle is located DOWN a very…read moresteep hill from the parking lot, so be ready for a very long walk down and BACK up, unless you want to pay 2 euros (cash only, no cards) to take the shuttle, which comes and goes every 7-10 mins.
Once you get down to the castle, getting into the castle is a bit tricky, as the steps are very worn out stone. Going up isn't as bad as going down when you leave the castle.
THE CASTLE
The Burge Eltz Castle is beautiful, from a far and up close, in person. You definitely get the vibe of fairytale castle from Burg Eltz!
THE TOUR
Upon entry, you get a 'gold coin' that bears the crest of the family on one side and a depiction of the castle on the other.
The tour itself was well explained and well paced. Our guide did need to be told to slow down his speech rate, as he was speaking particularly fast in English, but it was otherwise fine.
We were not allowed to take photos of the interior of the castle during the Castle, which was fine. I appreciated that they informed our group of this at the very beginning.
MISC
The only restroom is located just outside of the Castle, so you do need to completely exit the castle to access it.
There is no ATM on site, and the gift shop cannot provide euros to tourists via credit cards. If you would like to use the shuttle to get back UP to the parking lot, go to the cafe and order a coffee or beer, they put a 5 euro hold on the cups. When the cups are returned, they will give patrons 5 euros in cash, in return. I do appreciate that they have a method for guests to obtain euros.