I underwent surgery at St Lukes in December of 2023. My surgeon was Dr. Peter Leonovicz. Prior to…read moremy surgery, I was a nervous wreck, forcing my internist to put me on anti-anxiety medication. The staff at St Lukes took such great care of me the anti-anxiety meds were unnecessary. Ensconced in Room C3102A, the aides, Michele and Alexis, and the nurses Shanon, Michelle, Margaret, etc, were empathetic, caring, and knowledgable, able to listen and comprehend what I needed. I'm difficult! The last time I spent an overnight in a hospital was in 1959! I am used to VIP treatment, and I am often a dilettante. However, my arrogance was diffused by the sincerity of my caregivers at St. Lukes Hospital. I'm home recuperating, but I will never forget the kindness and care shown to me by the overworked and underappreciated staff. You are all amazing.

First, I must acknowledge that this review comes in the midst of several months of very active…read moreengagement with medical procedures: MRI, ultrasounds, X-rays, EKG, blood tests, PT, and 5 physicians. One can become fairly attuned to what's working and what's not with that level of involvement. Second, my experiences, while not unique to Aurora, reflect on the efficiency models used throughout US medical systems. Each week I get several automated requests to check in to the same appointments. While this requires no more than five minutes of my time, it is very redundant, particularly when I am often asked for the same information when I get to an appointment. The result may be greater accuracy in billing, but I seriously doubt it improves care Further, twice I've been given a pile of papers to complete while waiting, only to have them ignored by the provider. Finally, the only apparent people with which issues can be addressed are nurses and MAs who are similarly frustrated by these issues. In the end, it's not about health or care, and the system is not about people.

Let me just say that I just retired from the military and have never been to another VA Hospital…read morefor care. However, I have been to other hospitals and to be quite honest I was not expecting this place to be very good. My providers have been great at active listening and then ensuring all my concerns are heard. There is also a resident there that saw me the other day after I had emergency dental surgery elsewhere and she was amazing. She even let me know that she did not like some of the symptoms I had been having but wanted to keep an eye on them. Told me to call back if they keep persisting. Ran a blood test to see if I had an active infection and that I should have the results the next day. I kid you not, I got in the car and about 15 minutes later my Dr. called and let me know that my labs were fine. That's impressive! They also have valet parking which is very helpful since it can be a bit of a nightmare trying to find parking there. But everyone I talked to or interacted with there was nothing short of kind and helpful so far.

I've always received good care and treatment from the staff at the VA Zablocki Medical Center. The…read morespecialists primarily come over from Froedtert Medical to treat Vets, and they're some of the best anywhere. The building is showing its years, but the equipment is all current, and the staff are up to date on all current medical technology and procedures. I know, I do my own research and ask questions, which I think prudent when trusting to any medical system anywhere, anytime your health is at stake They've saved my life at least once already!

They took the shirt off my back ... and then they lost it!…read more I have gone to this hospital for decades and generally have been satisfied. However, yesterday I had an experience that needs to be corrected. I was admitted to the ER for a cardiac issue and then moved to the cardiac observation unit for the remainder of the day and overnight. Unfortunately, the orderly who transported me -- he had black hair and a black beard -- used a gurney to transport and lost two articles of clothing. I don't know his name, but I distinctly remember the bag that held the clothing fell off the gurney and i remember him retrieving it. However, when I was discharged today, that bag could not be found in my room. it contained a T shirt and a grey long-sleeve dress shirt with a button-down collar my mother bought for me. That shirt has great sentimental value and I notified the Public Safety Unit and the ER of what happened. We could not find the shirt today, but I was told to call in a day since "it is probably sitting on a cart somewhere. Since my mother passed away four years ago at about this time, I'm sure you can understand how much that shirt means to me. An error becomes a mistake only if you fail to correct it, and I hope the person who handled my clothing and Public Safety can correct this mistake. To be clear, I had a decent experience with ER personnel and got excellent care from the cardiac unit. I only hope that my shirt can be found. if not, this will be a Christmas Eve I will be forced to remember --and not in a good way.

St Luke's is the best hospital in Wisconsin believe me ive been to most in Milwaukee , the best…read moreuntil I had a nurse during my hospital stay made me wait for medication because i yelled being sick from a stroke and lied to me there was no other nurse to help me, she also smelt like liquor and cigarettes

Non profit my ASS!!! My wife and I are on SS with limited income. Had a payment plan and NEVER…read moremissed a payment. My wife had to have an MRI, now they won't add that amount to our payment plan! They said the new policy is it must be paid off in 36 months. We can afford what they want monthly!!! How many people don't even make an effort to pay their bills? But lets, hammer the poor old, fixed income people because we want our money so we can open more sites across the mid-west!!! Aurora you can kiss my ass!!! Send it to collections, and I will pay NOTHING!!!! Thanks for nothing, your managers don't even return phone calls!!! Let 's have the state start taxing this profit making machine!!!!

The worst hospital in Milwaukee, their communication is very bad and they are not very people…read morefriendly and bit clueless which is concerning. I don't recommend this hospital if you have an option.

Most off the staff is fairly good on level 7. You just have to be really assertive to get your…read moremedication occasionally. 4/5 stars for the RN's & OT therapists!

Hospitals are Hospitals, right? In the case of this one..you could not be more wrong.The staff is…read morepatient, KIND,knowledgeable , attentive, and hard working to say the least! The food is a cut above most small Cafe etc The food is fresh, hot, and customizable ! Thanks staff for everything!

I've been an Aurora patient for years, and it's like being in an abusive relationship that you…read morecan't get out of. A visit to the Urgency department turned into a big Emergency dept. bill because multiple employees directed me there instead of to the Urgency desk. The gal at the desk even told me it was the Urgency care department also.The last straw was a free medicare wellness exam they hounded me to get. I got a $160 statement for that because they double dipped me on the bill. I got the free wellness check up, but they also coded for and charged for an office visit, physical exam and blood work. Even though the visit notes and summary clearly state patient presented himself for a Medicare Wellness check up. They offered to settle for $80 for something that they screwed up. They made hundreds of thousands of dollars on me, then lost me over their employees lying and cheating. Imagine how many people simply pay medical bills without actually looking at them. Think of all the extra money these companies are collecting from patients and insurance.

I was a St Luke's fan but not so much lately. Five month wait seems rather long for my referral…read moreappointment to see the Aurora specialist for a confirmation diagnosis of AFib or flutter and then begin treatment. Fingers crossed that I eventually get a good result.

I love my new doctor as he is very thorough, however it is all but impossible to get an urgent…read moremessage through to them. Rather than get up and go find the doctor, they do everything through IM or computer. No one has time to stare at the computer all day for messages but important is important, meaning get to it now, not whenever you feel like it. I have a back injury and need documentation for the insurance company but can't get a response. I have anomalies in my blood work that concern me, can't get any answers for that either. I'm also concerned that one of my meds may be causing organ damage, can't get any answers answer on that either. Very frustrating . Seems I will have to make an appointment in order to drill down on the doctor and get the info I desperately need. Medical care is a sad state of affairs no matter where you go. I've been using these facilities for years and it seems like it's all going downhill

Great care by doctors, nurses and staff. They are Joint Commission accredited. I rarely have to…read morewait more than a few minutes past my appointment time and I can do remote appointments!

I use this facility for all my care needs and they have been great!! From my physical, mammogram,…read moreinternal medicine, and my gynecologist I've had nothing but great experiences. I highly recommend!

This place is where I go for my check -ups, my family also goes here for their check-ups. The…read moredentist is downstairs, beneath the doctor's office. They have the best doctor's I know. They have a foot doctor, in every room from 2nd floor is a different doctor. You have to call 24 hours in advance to make appointments. Is not a very far place, it looks like a small hospital. Like the way everyone treat everybody. Some of the nurses are very friendly and so nice. I go here thru my husband's insurance plan. And the pharmacy is right there one block next to it. Now I don't have to pay for my medications.