The Thatch is a wonderful place to stay with a half front door! and the most amazing views of the…read morecountryside,on the wicklow way its just perfect The Dying Cow pub is a stones throw away for a great Guinness and a story or a song.Its a walkers paradice with a huge log fireand topgrade white sheets! We will most definitely be back

Skip this place and rent somewhere that doesn't try to nickel and dime you for everything…read more We rented our car for airport pick up and were told to shuttle over to their place near the airport since they were too busy. But we still got charged for airport pickup fees The waiting room was packed and we waited over an hour just to see a rep. Reps try to upsell you the whole time; very annoying process. It was like the place was herding people In and out like cattle. Not pleasant. Car was basic and got us around. We definitely felt like we wasted a lot of time here during pick up day and that was a damper.

My experience with Europcar was, in my view, a classic example of a bait-and-switch sales practice…read morethat resulted in me paying substantially more than the price under which I originally reserved my vehicle. Upon arriving to collect my rental, I was subjected to significant pressure to purchase Europcar's insurance coverage. After waiting nearly an hour, what began as an approximately €300 rental ultimately exceeded €1,000, largely as a result of insurance that I felt I was coerced into purchasing. The Europcar representative informed me that my credit card's rental car insurance would not provide coverage in the Republic of Ireland. This statement directly contradicted both my previous experience using the same credit card for rentals and the guidance I had received from my credit card provider, which specifically instructed me to decline the rental company's insurance. I was further advised that the only way Europcar would accept my existing coverage was if I immediately produced a written letter from my credit card company confirming coverage. Given the time difference and the inability to reach a representative while standing at the rental counter, this demand was effectively impossible to satisfy. I observed multiple customers in the same position, attempting unsuccessfully to contact their credit card companies while facing the same ultimatum. This suggests that my experience was not an isolated incident but part of a broader business practice. In addition, I was incorrectly informed that the vehicle I rented could not display speed in miles per hour rather than kilometers per hour. This was false, as changing the display required nothing more than adjusting a standard vehicle setting. The representative's lack of familiarity with the vehicle unnecessarily added to an already frustrating experience. The cumulative effect of these actions left me with the reasonable impression that customers are intentionally placed in circumstances where they feel they have no practical choice but to purchase expensive additional products after arriving to collect a prepaid reservation. Such practices raise serious concerns regarding transparency, fair dealing, and informed consumer consent. I am also considering filing formal complaints with the appropriate consumer protection and regulatory authorities and will evaluate any additional legal remedies that may be available. Based on this experience, I have lost confidence in Europcar and will not rent from the company again. I hope Europcar will take this complaint seriously and review both its policies and the conduct of its rental staff to ensure that future customers are treated fairly and transparently.