My wife and I visited Audi San Francisco last week to replace our beloved 14 year old Audi Q5. We had a truly wonderful experience, and would recommend this dealership to anyone looking to make an informed decision on their vehicle in a no-pressure environment. The details: we called ahead to make an appointment and upon arrival at met with one of the dealership reps, Alastair Pakiam. Alastair immediately made us feel at home, and we let him know we were looking to replace our current vehicle with a new model. Alastair has excellent product knowledge and walked us through our options, and we quickly zeroed in on an appropriate. We then went on a test drive with exactly the vehicle we were interested, and decided to make our purchase. There was no sales pressure at all from Alastair, nor from the sales manager who kindly introduced himself to our family (and family pup, who made the journey with us) midway through the process. The sales manager learned we were looking to trade our current vehicle in, and we to go inspect it. His appraisal of the vehicle was very fair, which is to say 100% honest. We'd had it looked at by our mechanic a few days prior, and the manager had the same opinions - which made us very comfortable to proceed with the trade-in. We paid cash for the vehicle, so nothing to report on how financing works. That said, we did meet the finance manager Yakov to handle finalization of documents and review some extra vehicle prep services available from the dealership. Again, everyone was very professional and there was no pressure at any time. We also worked with Alastair to get set up on the Audi app, which requires some basic account setup. This was a seamless experience, and Alastair was very happy to answer all questions we had (and still is, I've contacted him since with a few questions). Overall, it was about as good as an experience as I could have hoped for. Audi San Francisco is a great operation start to finish. If you're in the market for a new vehicle, do yourself a favor and give Alastair a call. You'll be happy you did! read more

This was our first time purchasing from a dealership and we had an amazing experience with Sergey. As soon as we walked in the door we were immediately greeted and helped. Sergey answered all of our questions, was very informative about Audis and didn't make us feel pressured to choose a car from this dealership. We are very happy with our Audi Q3 and how nicely detailed and clean it was when we came to pick it up. If you're looking to purchase an Audi, this is the place to go. thanks again Sergey! read more

Had a seamless experience at Audi SF. I went in unsure if I was ready to buy or lease a new car. Within minutes of meeting Lorenzo and talking about my situation, I knew it would be much easier than I had anticipated. There was zero pressure! Lorenzo gave me so many options and all the information to make a decision. He is experienced, professional and very pleasant to work with. I'm very happy with the way the entire team treated me from beginning to end. Highly recommend! read more

Top notch service! Chris Sung is an outstanding person to deal with for whatever issues you may have at Audi SF. I give him 5 stars! Thank you, Chris! read more

We had the pleasure of purchasing a new Audi Q5 this weekend with Sergey Chulikanov. He was incredibly knowledgeable about the vehicle, as well as kind, supportive, and completely pressure-free--something we truly appreciated. The entire team at Audi Sport in San Francisco made the process seamless and enjoyable. Thank you, Sergey! We are very excited about our new car. read more

Audi San Francisco - Just Fits! - Car Dealers Near Me - San Francisco, California

We love our new 2026 Audi Q3. We have leased several cars from Royal motors over the years. Stephen Sciarretta helped us with the Q3 test drive. Yakov and Jay made the paperwork process easy and fast. 5 star review for Audi. read more

Audi San Francisco - Audi San Francisco - Car Dealers Near Me - San Francisco, California

This is the second time we've purchased a car from them. We had the pleasure of working with Lorenzo who was so helpful. Buying a car can be very challenging but he made easy and simple. He was very knowledgeable and helpful. Financing options and all paperwork were handled efficiently. Couldn't be happier. I highly recommend this dealership if you are looking to buy an Audi. Great deals are to be had. read more

Audi San Francisco - Car Dealers Near Me - San Francisco, California

Contacted Audi SF for a quote regarding the replacements of two engine mounts and a gasket for an Audi A4 Quattro. Never heard from them! What kind of customer services is that? read more

How many car dealerships have you seen get this many great reviews? Well it's very well-deserved - we're on our 3rd car now with Audi SF and the team has been so easy and great to work with (shoutout to Steven and Dave) - fair negotiation, trustworthy, and invested in their customers. We'll be coming here for years to come read more

Looked at a number of compact SUVs and we kept coming back to VW and Audi......after much reviewing and riding, we selected the Audi Q3. The salesmen who assisted us were kind, knowledgeable, and very helpful in the process with our purchase and ultimate warranty working. GREAT job, loving the new car! read more

Audi San Francisco - Car Dealers Near Me - San Francisco, California

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SF Audi reports fraudulant service reports to AUDI - they must receive a kickback! I never had any work done on my vehicle here, yet they reported to Audi my vehcile was serviced here. Tried gettig this removed and they have horrible customer service. BEWARE of FRAUDULANT Service from AUDI SF!!!! read more

This our third lease with Serge. Highly recommend Serge and his team if you're looking for a great vehicle and superior customer service.

What a great team at Audi SF! This is my 4th car from Steven S and the team and I couldn't be happier. Steven & Robert T really worked with me on the price and I was able to get my dream ride, a black SQ5 Sportback. Thanks again for the amazing service and experience! read more

Audi San Francisco - Car Dealers Near Me - San Francisco, California

I had a really fantastic experience buying a car from Audi San Francisco. I don't live in the area so I did all my searching, selection and purchase online. I then visited the dealer to pick up the car. Alastair Pakiam was a fantastic partner throughout the process. He was exceptionally communicative and a real partner in successfully executing the transaction. I really appreciate the smooth transaction and first-class treatment. read more

Dear Sergey! I would like to express our gratitude for the help you provided us in purchasing our car. Thanks to your experience, attention, and support we were able acquire exactly the car we dreamed of ! Thank you again. Irina and Sergey. read more

Don't spend your money here--these guys aren't interested in it. Made an appointment to see a car they had in stock. When I get there they realize the car is "loaned out to a friend of the owner's" and they have no clue when it'll be back. Then they offer to bring it to me to see when it's back as a "way to make things right"--a week later that's proven to be a total lie, and they want a guaranteed sale in hand before they even show me the car. I still make a good faith offer within 1% of what they're asking, they dismiss it and don't even bother countering. The salesman was kind and clearly doing his best to manage the unprofessionalism, but the sales manager spent maybe 15 seconds talking to me in the dealership and literally ran away when I tried to bring up how much of my time they've wasted. On top of that they tried to lowball the value of my trade in (also an Audi in excellent condition) until I showed them my Carvana offer, and made me find my own lender too because they couldn't come up with a rate even in the ballpark of being competitive. Literally all they had to do was show me the car and agree on price--they still haven't figured out how to do that. Sent a message to management after all this to see if anyone could be bothered to do their jobs, and didn't even get a response. They clearly don't care at all that they converted a 100% sale to a 0% sales due to sheer incompetence and bad management. Worst ever sales experience at a luxury car dealership. Avoid if you value your time and money. read more

I had a great experience working with Lorenzo at Audi San Francisco. From start to finish, he was professional, responsive, and genuinely helpful. There was no pressure and no games at any point in the process. Lorenzo took the time to walk me through the details, answered my questions clearly, and made the entire experience smooth and efficient. Communication was excellent throughout, and I appreciated his follow-through after delivery to make sure everything was going well. read more

Lorenzo is best to discover your new ride. Best assistance with everything you need to take your new car home.

Just leased my second Audi. Jey and Sergei make the process very easy! I gave them my preference and they delivered on it.

Just left today after leasing a 2024 Q3! My 48 month VW Tiguan lease was over and we were ready to upgrade to an Audi so this was where we began that journey. We walked in around ~3pm on the Saturday before and were able to see the options we wanted, talk to Lorenzo and test drive the car all within a couple of hours. This was a great visit and we were then scheduled to return my VW and get the Q3 we liked today. Lorenzo was super awesome and quick to get the car ready for us despite us saying we were not going to pick it up for a couple of weeks, but decided to want to pick it up today! Lorenzo was such a great help and we recommend him to anyone who is interested in doing business with Audi. During the test drive, he gave my partner tips on how to use certain features and he really made us feel comfortable during the entire experience. The whole process was super quick, short and harmless, but this could be the fact that we very clearly knew what we wanted so that helps! read more

This is the third car I've purchased from Audi San Francisco, and they continue to exceed my expectations! Ibrahim, Jay, and Mohammed provided outstanding service during my recent purchase. They were professional, hardworking, and made the entire process smooth and enjoyable. I truly appreciate their effort in helping me find the perfect car and giving me a great deal. Their dedication is why I keep coming back to Audi San Francisco. If you're looking for a dealership with exceptional customer service, this is the place to go. Thank you again, Ibrahim, Jay, and Mohammed--you're the best! read more

Audi San Francisco - My new car. - Car Dealers Near Me - San Francisco, California

I worked with Simon and he was knowledgeable and really made the experience exceptional. The quality of the used Audi was so much nicer than anything I had seen in three weeks of searching. The car had been delivered originally to this dealership, you could tell it wasn't an auctioned Q5 SUV. I'm so pleased with the car and the experience. Thanks Simon. read more

Did my purchase fully remote as I'm not from the area. Lorenzo and Robert were both very responsive and helpful. Lorenzo helped make the pick up process very easy and friendly. read more

Purchase an Audi here recently. Abe helped me with the sale process. Took the time to explain and answer all my questions about the car. It was a fairly smooth experience and I would recommend this dealership to my family and friends. read more

I bought a new car today with the help of Sergey. He was welcoming of us (and our fur baby) from the moment we arrived and was quick to help locate the car I came to see. Of course I have very specific taste and this location was one of the only ones with all the specs I wanted! He was very knowledgeable, sharing all sorts of details about the vehicle as we drove it back from the lot, and he answered any questions I had as well. When it came time to settle on a price, he made sure to explain everything and did his best to get us to an agreeable price which was greatly appreciated. With him I felt comfortable with what I was going to pay for my new car. His excitement for my new purchase and making sure everything was just right made the experience even more exciting for me since I haven't gotten a new car in nearly 10 years. I really enjoyed working with him especially for such a big purchase! Thank you Sergey! read more

Robert and Lorenzo were extremely professional and honest. They both made car shopping much easier for me. Never thought I would go to the city to lease a car, but they changed my opinion. Thank you Robert and Thank you Lorenzo!!! read more

I can't say enough good things about San Francisco Audi. I live in Palo Alto and there are dealerships closer to me, but SF Audi is absolutely worth the extra drive. Alastair P. and Mohamad H. made the whole process extremely easy. About 2 1/2 years ago I leased an Audi Q4 e-ton from Mohamad H. and had a great experience. Just a few days ago, I rolled that lease into a new Q6 e-tron and once again it was an excellent experience. This time Alastair handled the sales side, and Mohamad took care of the signing and final steps in his current role as finance manager. Both were professional, friendly, and made everything straightforward. If you're in the market for an Audi, San Francisco Audi is the place to go. read more

Always look for Lorenzo when buying your new car at Audi San Francisco. A Very honest guy! He's always helpful and will make sure you get the best deal! read more

Had an awesome experience with Alastair Pakiam of Audi SF not to mention exceptional service! We wanted to negotiate our car lease via email and not go into the dealer until we had everything ironed out. Unlike other dealers, they were perfectly fine with this and were low pressure. To top things off, we weren't able to make it into the dealer to sign a few docs that required wet signatures. Guess what Alastair did? He drove the car to us (along with the docs we needed to sign)! If that isn't 5 star service, I don't know what is! Highly recommend you contact Audi SF if you're in the market for a car! read more

I am not a car entuhisist. I need to trust the dealership as I know little or nothing about differences in product. I have purchased or leased my car from royal Audi 4 times as they have always bent over backwards to walk me though whatever special needs are correct for my family at our Age. I never negotiate and they never try and upgrade me to something I don't need. The service department is another reason why I choose them as they have always been upfront with me and to the best of my knowledge have never had to reimburse them for service. read more

Alastair was excellent -- professional, responsive, and supportive -- throughout the entire process, including after my car purchase. He definitely takes pride in his work and it made for a pleasant, pain-free car-buying experience. read more

I first contacted the Audi dealership in Marin when I was looking for a new Audi, and after not getting the customer service I was looking for I contacted the dealerships in Oakland and Burlingame. I was getting vastly different information about the same car which concerned me. I have been an Audi owner for many years and I could not believe the poor service I was receiving from these dealerships. I contacted the Audi San Francisco dealership as my last resort and received a great service particularly from their specialist Cristian. My car had to be ordered directly from the manufacturer to meet my requirements and Cristian followed through on every step along the way. He was always responsive and I received my car even before the estimated delivery time. The car was ready right in front of the dealership when I came to pick it up and I was quiet satisfied with the completion of the process which included trading my old Audi. Buying a car is a stressful process because of how car dealerships set up their system. The whole process could be less stressful if it would be based on honesty and transparency. The overall experience at the Audi San Francisco dealership was way above all the other ones in the Bay Area and this was my second experience purchasing a car from them. Thank you Cristian for providing a great service! read more

I traded in my Volvo for a pre-owned Audi. I worked with Alastair at Royal Automotive (Audi San Francisco). The whole process took less than 24 hours from the time I first emailed to see if the vehicle was still available to the time I drove the new car home. I highly recommend working with Alastair! read more

I worked with Alastair Pakiam to purchase the exact car I had been searching for. I live a few hours away and the entire experience was excellent. The negotiations were easy and the car was ready for pickup when I arrived. I highly recommend Alastair and Audi San Francisco. read more

I purchased my Audi Q5 from Audi SF in October 2018. The sale was sub par to say the least and was definitely not Audi standards. I am very aware of Audi standards, since I had previously owned an A4 which I purchased at Audi of Marin. Audi SF did not give me the extra key to the vehicle, they did not fill the fuel on the vehicle, they also did not provide the book that belongs to the car. All of those items had to be procured weeks later. The sales man was more concerned with taking smoke breaks and he didn't even ride in the vehicle with me when I test drove it. He handed me the keys and took off. To say the least, I was not impressed with their customer service. I loved my Q5 until I noticed (in March 2024) that the bumper was turning yellow. When I noticed this, I immediately contacted Barsotti's auto repair, which is one of two certified Audi authorized body repair shops in California. The other certified auto body repair shop is in Los Angeles. I have and always will take my Audis to this repair facility because they are certified through Audi. I will never go to any other place. That being said, both Barsotti's and I assumed that Barsotti's had painted my bumper previously when I had brought it in for a cosmetic repair/scrape on my trunk lid (that happened twice from my garage door track). On the day of repair, I brought my Q5 in to Barsotti's. They told me at that time that they had checked their records and did not see a bumper repair. They had only done the trunk lid twice, but not the bumper. I contacted Audi corporate and they said the paint warranty was 5 years, and I was out of that timeframe so it would not be covered. I decided that I would pay out of pocket ($3,500), since I did not want to drive a vehicle around with a yellowing bumper. When Barsotti's started the repair, the called me immediately to tell me that whoever owned the vehicle prior to myself had done a very bad repair on the bumper and that was why it was yellowing. They said the repair was so badly done that they did not remove the bumper from the vehicle, and instead taped off the lights and painted it while still on the car. I contacted Audi corporate (again) to notify them of the issue. They filed a claim and said that they would be contacting Audi SF to notify them that they are aware of the issue and for Audi SF to address it. I sent a detailed email to Audi SF, included the case number, Barsotti's emails regarding the damage/work done, photos, and the invoice. I received a call today from the manager at Audi SF. They are refusing to pay for the issue. Audi SF was the first and only other owner of my Audi Q5. They owned the car from September 2015 (first date of service recorded with Audi corporate), and used it as a loaner vehicle. They then warehoused it for a year, until I came to purchase it in 2018. They did not disclose any damage or previous damage at the time of the sale. The manager, Dave, said that they are authorized to repair any of their own vehicles, but my claim is not their problem and they will not be reimbursing me anything for the incorrectly done repair. I will never purchase a vehicle from this dealership again. They are shady and do not have any standards, let alone Audi standards. read more

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Exceptional service from Mohamad and David to lead my husband and I to the perfect Audi. We waited a little while as the car was being detailed and David so graciously went to a shop next door and got us snacks and waters. They truly displayed above and beyond hospitality. We felt comfortable the entire time and left feeling like we got a great deal. read more

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My experience was seamless from start to finish. My salesperson, Cristian, was extremely knowledgeable and friendly. After purchasing my vehicle he even took time out of his schedule to call me to see if I had any additional questions. I'm really happy with my purchase and I fully recommend this dealership. read more

This is my 5th Audi leased from Royal Automotive Group in SF and it's always a great experience. Alastair P. was one of the most friendly, and even more knowledgeable Audi specialists I've worked with. Thank you! read more

Lorenzo and David were prompt, informative and fast with their service and information. They also know their products. Even though I am out of state they were flexible and accommodating. Thanks Gentlemen! read more

Friendly staff, great service, Christian helped us get a test drive and get an offer fast. Amazing cars.