I was delighted to find this store on a recent trip to Paris. I came looking for a particular item,…read moreand was very impressed by the variety of puzzles and games they had to offer from around the world and the sales associate's helpful descriptions and suggestions. I ended up walking out with three puzzles that I've enjoyed since returning.

Store sold me a product as "new" that did not include all the parts. When I reached out to them,…read morethey took weeks between each email response. They have since said they've shipped it to me, but that was weeks ago, and they have not provided any tracking info. We'll see. After more than two months and several emails, I have received the missing piece and have updated my score to reflect this. They made things right, and this must be noted. However, action wasn't taken until after I posted reviews, even after many emails, so I cannot give them a higher score than three stars.