Carlos is an awesome business owner who understands where he lives, and the possible issues that…read morecan/may occur when your A/C goes out and it's over 110* outside! My maintenance company told me the earliest they could get someone out to my house was the following day, of course, they don't live in AZ THOUGH!!! And definitely don't understand having no air for what was gonna be over 2 days, with a child in the home! Carlos understood, and was able to make me the last stop of his day at nearly 7pm and had us back up and running in less than 15 mins!! I highly recommend him, he is God sent!

Carlos did a very good job in replacing my A/C compressor, changing the filter and piston etc…read more. thanks Carlos for being honest...Romeo

I specifically searched for a local family owned company and was not disappointed. Ask for George !…read moreCustomer service from the first phone call to the maintenance service from tech George was top notch. I have 2 AC units & having fair transparent pricing is very important to me. I highly recommend cool zone.

I had an outstanding experience working with Cool Zone Air Conditioning & Heating. Dakota, Byron,…read moreand Tyler -- the incredible "three amigos" -- went above and beyond to help me during a very stressful situation. After a severe power surge at Desert Mountain, both of my Carrier heat pumps were completely blown out. With outside temperatures reaching 104 degrees, I was in a difficult position. The Cool Zone team immediately took action. Within just three days of ordering all necessary parts, they had everything installed and fully operational. Their work was nothing short of meticulous. Every part fit together perfectly, like a carefully assembled puzzle. Their professionalism, strong work ethic, and calm, organized approach turned a potentially terrible experience into a seamless, stress-free transition. I deeply admire and appreciate the service they provided. Thank you, Cool Zone Air -- well done to the entire team! David Smith

Travis and his associate from Larson Air Conditioning did an excellent job for us. They replaced…read moreour AC compressor, added sensors, signed us up for service, and took the time to walk us through everything clearly. They were both very nice, had great attitudes, and made the whole experience smooth and easy. We really appreciated their professionalism and would highly recommend working with them again.

Just an exceptional service appointment. Damian was incredibly thorough and absolutely knew his…read moretrade and was both friendly and professional. In the past I've been really disappointed with other air-conditioning service companies. As far as I'm concerned Larson is the best and now the only AC company I'll ever call going forward. Once again, thank you Damian for doing such a complete AC check on our older Trane system. It was a truly pleasant experience!

We live in Verrado, and used to be a customer of A/C Guys, but that business was sold to A Quality,…read moreso this was my first experience with them. And what a great experience it was! Their technician, Aiden came out, arrived on time, wore boot covers in the house, and performed a very complete and comprehensive tune up on both of our systems. They didn't try to do any upsell for unnecessary repairs, and made sure our a/c units were ready to go for the summer. I highly recommend this company for any of your HVAC or Plumbing needs. And, btw, before I retired, I spent 35 years with the Trane Company as a senior sales executive, so I know the business inside and out. These guys are the real deal!

AC went out late last night. Chase and Rigo came out around 2:00 pm and got her fixed but the best…read morepart was the absolute fantastic service I received by both of them. They explained in detail the issue, the fix and the price upfront with video and written quote. Repairs completed quickly and they were concerned about keeping the inside of my house clean as they walked in. These 2 guys and business are top shelf in my book and you should use them.

Met with Brady, the owner to add a new ac unit on a duplex. Got several quotes from others who…read morequoted almost double and thought the job was too difficult. Even had one company say they would have to hire electrical team to come out for a separate expense. Brady looked it over, assured me he could handle everything from the crane, electrical, and all involved. They scheduled me right away and got it all done in half a day. Very professional Great pricing Very knowledgeable All in one service Highly recommended!!

Brady Garrick the owner contacted me personally after I responded to a phone solicitation for…read moreannual maintenance. I questioned what they would do and after speaking/ texting with Brady I booked an appointment. Of course they didn't show up for the appointment ! I texted Brady and he said *Let me check on the status of our tech. I'm sorry that he hasn't arrived yet or communicated that. One moment please Tech never showed or called Brady did not try to re book appointment? Probably better to use a different company in my opinion Johnnie

Outstanding service. This was my family's first Air Conditioning replacement. The Comfort Advisor…read more(Don) was able to explain everything and was even Abe to point out flaws with other companies and what they were offering. The crew who came out to the house was exceptionally respectful and helpful. They made sure to lay down mats to prevent dirt and even vacuumed after they were done with the job. They worked straight through til the end of the project. As with any Air Conditioning project, the cost is going to be high. But the benefits, the warranty, and the "extras" Sure Temp was able to work out for me was beyond expectation and made it very financially manageable in this economy. Thanks Sure Temp!!!!

A night I faced an issue with my heating system and they showed up a day after it and fixed it…read moreimmediately. I recommend them for your future HVAC issues and routine maintenance.

Trey is definitely an experienced AC technician who are capable to fix any issues. He replaced my…read morecondenser motor and cleaned the whole freon circulation system to remove debris that might be the cause of AC malfunction. He also found the contactor problem and replaced it with a high quality one. After his service, I feel confident that my 12 year old AC system may has a chance to work for another 5 years or more. I highly recommend this business!

I called Wilson Crew Heating & Cooling when my AC wasn't working properly and another company had…read morecome out to assess and told me we needed a new unit. I really had called for a quote on a new unit since the other guy doesn't install them. Trey offered to stop by the same evening and gave assurance that he'd get it working it if he could, and the cost of any fixes would go towards a new unit if that was the route we needed to take. Trey made it out the same evening and worked in the dark to get our unit up and running. Turns out we don't need a new unit right now! Really appreciate his effort and diligence with diagnosing the issue to get it repaired and at a reasonable price. I appreciate that he's honest and didn't recommend a new unit when it's not necessary.

My mom's air conditioner started blowing warm air today. I changed out the thermostat hoping that…read morewas the fix. It didn't. Of course it is a holiday weekend of all times. Our ac guy we had found on Yelp retired completely due to illness, so I was searching Yelp. I came across M&R. It was the first company I felt comfortable trying. I got through. His website number wasn't the same as the number I was suppose to text the info to. I thought he wasn't responding, so I started calling around. No one answered, or they couldn't come out for 3 days. I called him again, and I am glad I did. He gave me the correct number to text. Oscar, his tech was at the house in less than 15 minutes. He was done replacing the capacitor in less than 5. My mom really liked him. He really likes his job at M&R and was talking about how thankful he was of the owner he worked for. Great guy. Supposably we have a better capacitor that is more reliable. Looks like a have a new ac guy now. I just noticed I had reviewed him before. We Yelp all the time foe services for our neigh ors and they liked him too. I hope we don't need to use him again any time soon. =p

AVOID THIS SHOP - COMPLETE RIP-OFF AND DISHONEST OPERATION!…read more They sneak in a $99 diagnostic fee without ever mentioning it beforehand. When confronted, the woman on the phone had the audacity to flat-out lie, insisting "I already called you and explained the fee." Worse, they totally misdiagnosed my AC problem--recommended an expensive, unnecessary repair that multiple other shops later confirmed was completely wrong. Their quoted prices? Absurdly inflated--often 2-3x higher than legitimate competitors for the same (or actually correct) work. This place is predatory, unprofessional, and dishonest from start to finish. They target people in a bind who need quick AC fixes and don't know to shop around. Bottom line: DO NOT GO HERE. Get quotes from at least 3-4 other shops first. Save your money, your time, and your sanity--stay far away from these crooks. If you've been burned by them too, please share below so others can be warned!

We had an issue with our Heating/AC System, and we found Good Shepard Heating & Air. Jay Weiner…read moreanswered my call, I was impressed with his tips over the phone, who gives free help anymore?! Unfortunately, we still needed him to come run diagnostics to figure out the problem. Jay was at my home the next afternoon. Today Jay was back with the parts and repaired our Heating & AC. and NO UPSELLING!! Good Shepard Heating & Air hands down wins our business! We found Jay Weiner to be professional, respectful, focused, clean worker, friendly, personable, and he made every effort to explain what he was doing. For the first time since we moved in, our AC & Heater are both working properly!!! Jay made sure of it before he called the job completed. Thank you Jay Weiner!!!!!!!!

Can't recommend Jay with Good Shepherd Heating & Air enough. Our AC stopped blowing cold air this…read moreevening. I did a quick search on Nextdoor and saw several referrals for Jay. Gave him a call at 8 PM and he was here by 8:25. He quickly diagnosed the problem and had it fixed by 9 PM. His prices are fair, his service is fantastic. You can't go wrong by giving him a call.

I'm grateful to be able to write this review for American. I would enthusiastically recommend this…read morecompany to anyone looking for HVAC service. I got several quotes to replace my AC. I was referred to American by a friend, and they hit the ball out of the park at every customer touchpoint. I had the pleasure of working with Curtis first. He came to my home to give me a quote, and the thing I appreciated the most was that I never felt like he was trying to oversell me. He provided me with education, walked me through all my options, and gave me his honest opinion about what I truly needed versus what would be "nice to have." In an industry where most consultants are concerned about their commissions, Curtis made me feel like he was genuinely concerned about my needs, my pocketbook, and my satisfaction with my purchase. This is how you secure a customer for life. I was also extremely pleased with my installation team. I would like to give special thanks to Angel and Evan. These two were warm, respectful, and professional. They were sensitive to the fact I was working from home during the install, and they made every effort to allow me to do my thing while they did theirs. Angel did an awesome job correcting some issues he found in my attic. He shared pictures of his work and the quality really shone through. I feel confident that my system will live through many scorching AZ summers. In addition to the care I received from these hardworking techs, I was also super pleased that American offers interest-free financing for qualified customers. Obviously a new system is a huge investment. Having the option to make payments helps me balance this major purchase with my other priorities. I can only speak for my experience with their HVAC team, but based on that experience alone, I will be using American for all my plumbing and air needs. Please accept my heartfelt thanks for all your work. This company is truly amazing.

Technician Daniel arrived to install a new R/O unit. In the midst of a lot of confusion from…read morevarious contractors handling the end stages of a remodeling project, he completed the installation without incident and with a smile on his face. We appreciated his personality and demeanor.