The time to talk was when it was happening. No one was interested or contacted me personally…read more Frankly the rote reply to a public post, further putting the onus on me to contact you, is exactly the type of poor management and lack of caring I have already experienced. I would think you would have at least been interested in review protocols to avoid a situation like this in the future for your other residents. I guess not.

No nurse distributing meds also giving wrong meds to several people. I can't recommend this place.read more

My Dad Jerry lived at the Brandywine @ The Savoy in Little Neck for seven plus memorable years. He…read moremoved in just short of Age 90 and enjoyed his time there very much. He was always treated with the utmost respect and received exceptional care. Everyone from the staff at the reception desk to the office staff to the nursing staff and personal care staff were all wonderful to him and our entire family. In fact we believe that living at the Brandywine in Little Neck extend our Dad's life probably by years. We will always cherish the many good times we spent there celebrating holidays and his birthdays. The Brandywine at the Savoy gets our highest recommendation. Jerry P. Jr.

My mother lived at Brandwine Living at The Savoy for a little under two years prior to her passing…read more I am so grateful for all the incredible people who work there. They treated my mom with respect, love, and good humor. The place is clean, has lovely furnishings and decorations (which my mom always liked!), and a good variety of different places for seniors to visit, sit, and walk. There were always fun events planned for the seniors, including parties, concerts, crafts, movies, Bingo, lectures, and more. I loved receiving a daily email from the facility with information about the menu and events so I could remind mom about fun things to do. As the years progressed, mom had increasingly challenging health issues, but the folks at Brandywine scaled up their support and took such good care of her. I was able to go to work every day knowing that she was in good hands. And I also feel that Brandywine didn't just care for Mom, but they were also so supportive of our family at each stage of my Mom's decline - they were kind, caring, knowledgeable, and served as thoughtful partners in my caregiving. I am especially appreciative of Asif in the Wellness Center, Janet in Customer Care, Lisa (one of the caregivers), Jeremy at the front desk (who put up with my constant phone calls!), Toni in the business office, and everyone else whose names I missed. Each time I drive past Brandywine I miss mom, but I am thankful that she was able to spend her final years of life in the care of such wonderful people. I highly recommend this place to anyone looking for a caring community for their loved one.

Since the move to The Bristal, our mother has acclimated well and even participates in activities…read morewhich she resisted in her previous living community. Our Mother required much more assistance with daily living and The Bristal is able to assist with all her needs. We don't keep a regular schedule with visits but each time we arrive the community is clean and well-maintained which is super important to Mother. She has had no complaints about the food or care, actually quite the opposite, she appreciates all the help and her new home!!

My mom is doing great here. Everyone is so respectful and kind to her. The food is great. She is…read morethriving. I have nothing bad to say about this place.

Executive Home Care is outstanding. Wendy does s great job and really cares.read more

From the owner: Executive Home Care of Great Neck, NY provides compassionate, quality home care services to our…read moreclients so that they can remain safe and independent in the comfort of their own home. Our registered Nurses identify specific needs of each client and design a customized plan of Care to enhance quality of life for the client and family. These home care services range from companion care and personal care to 24/7 and Live-In care, skilled nursing services, and more. Executive Home Care of Great Neck, NY has provided compassionate quality in-home care services to our clients so they can remain safe and independent in the comfort of their own homes.

Mother in law treated with total and utter disreguard with her contractual requirements/agreements…read morewith this company. My 93 year old mother in law informed via phone while she was on a leave of absents from her assited living facility that the private room that she had signed up for was going semi private and she would have a roomate when she returned from sitting bedside from her 92 year old husband who fell and broke his hip in another facility owned by this company. THIS incident would be a minus 5 Stars if that option was available.

Very Friendly and caring staff for my father who is in subacute rehab there. Very competent nurses…read moreand rehab people

I am a visitor of a loved one at the Grand, so I have an unbiased opinion. I would never send a…read moreloved one here or go there myself. The food is prison grade or the equivalent of food you would expect if you were surviving in a nuclear bomb shelter. Reconstituted egg powder, reconstituted potato powder, canned vegetables, rubbery cold chicken nuggets and watered down nutrient barren soup. It isn't fit for rats to eat and many of the residents choose to send their food back within 5 minutes of serving and choose to go hungry. It is clean, but there is some weird system in place where only the aides can change a patient and not an available nurse or caretaker, as a result patients who call for help to go to the bathroom go unanswered for 30 minutes to hours, allowing the patient to wet and defecate themselves and sit it in unanswered. This is inhumane. This place is clearly operating at the ultimate cheapest possible. They often run out of diapers, cleaning supplies and other supplies needed to run the facility. Whoever owns this place should be reported. They are making a profit on people's suffering. Some of the nurses who are clearly from Trinidad or the islands are very angry and nasty to visitors and patients and do not want to do their jobs. Some of the staff have no compassion or patience for these vulnerable, incarcerated victims.

This is absolutely amazing. Needed a place for my husband to do physical therapy and he hated the…read moreresident/nursing homes. The food was awful and he was stuck in a bed if he wasn't actually having physical therapy Then comes the Bristol! Excellent food. Wonderful caring employees. Great activities. You can stay for a limited time or indefinitely. I highly recommend a stay if it's needed. Miles above the rest.

We just put our relative in this facility after so much heartbreak and so many conversations about…read morewhat the right place for him was going to be. After 20 other facilities and a lot of research it was Janeille Williams the director at the Bristal which made us feel comfortable and at ease with our decision. Her focus, attention to detail and level of care she was providing to the patients overwhelmed us and made it an easy decision. Thank you Bristal and thank you Janeille for the care and the love.

Outstanding and incredibly compassionate help from Lauren at LifeWorx. We were facing a challenging…read moremedical situation that required finding a private duty healthcare helper to care for our elderly family member around the clock in the hospital and then upon his return to home. Lauren was able to immediately send amazing certified nurse assistants to care for our family member. Lauren went above and beyond to ensure that our needs were met. We highly recommend Lifeworx for their extraordinary responsiveness to our needs and for finding such wonderful, reliable, and competent caregivers to help during a difficult time.

From the owner: Our services range from long-term elder care to companion or personal care and beyond. We also…read morespecialize in Alzheimer's/dementia, ambulatory care & private-duty nursing. We can also help you find the perfect full or part-time housekeeper as well as chefs, personal assistants & estate managers.