Not customer oriented, don't have building materials related to decks…read more I wouldn't recommend them

Great staff and selection. Very friendly and knowledgeable salespeople. Excellent experience…read moreoverall even as a residential project with small budget.

Phenomenal ! Friendly and Knowledgeable and ready to answer…read moremy stupidest questions. A great place to buy rock and turf. Total pros

Very happy with the experience...From the friendly people on the phone taking my order to the…read moredriver that conscientiously delivered my 5 tons of screened fill dirt. This product was exactly what I needed and will be perfect for a small project I am doing in my yard. This is not the first time I have used rock 'n' roll, and it will not be the last. Thank you for the great work!

This place has a little bit of everything:)…read more Always find what I am looking for here....

I guess this place would be a hit or miss store. Everything is used and some of it was dirty and I…read morefelt the prices were great on doors but not on appliances. I tend to do better on Craig's List for used items. Maybe I just don't have the patience to sift through stacked and piled items. The employees were all very nice and helpful.

Small place. They have a sample section outside where you can take samples. I got a half ton of…read moreyavapai coral for $26. Most of there decorative rock is around $50 a ton. The guy loading the rock into my truck was very careful. Not a scratch! Will be coming back for more when we do our front yard!

Great prices and customer service. Simple and easy to order, offered delivery right away. The front…read moreoffice was very informative and made choosing the right supply an easy process. Would utilize them again.

Some good deals Have found some goodies once while…read more You need go often to see differences or products.

Eli at BMO Phoenix has put my faith back in Customer Service! I had an issue with finding some…read morespecialty parts that are difficult to obtain, and Eli walked me through the process. He followed up routinely to update me on the status of my order. He was professional, conscientious, and personable. Great job, Eli!

Chelsee was the expert and angel that was so kind and helpful in making my travertine purchase. I…read morewas a bit shaky baby since it was a large commitment and she took the time to go over options over the phone, sent me photos, wrote out quote options and provided guidance. Wow! I was looking over 6 months and never felt comfortable to finally go for it. She made it a pleasant experience and I will drive the extra hour to get her help and service in the next phase. Chelsee, you rocked it!!

Their rock they deliver is full of mud. I ordered years ago same thing. Was promised rock will be…read more"screened" by Rick which was a lie now I'm in mud bath here.

We have used Travis with Floor Depot for over 12 years now. They have excellent prices, and…read moresuperior customer service! He is our "go-to"'guy for any flooring needs! I highly recommend them!

In short, I recommend you see Travis first and then shop others after you have spoken to him…read more In detail, after visiting a more than half dozen show rooms, from all ends of the price and quality spectrum, I stopped by the floor depot almost by accident. Upon entering the store I realized that the inventory would not include what I was looking for but Travis politely engaged me and I learned a great deal from him. Importantly, following his recommendations, I found the the right tile for us at another showroom. I got a quote from them and returned to see Travis. He secured that same exact tile at a huge discount from the number I was quoted by the manufacturers actual retail showroom. He saved me thousands. He also helped me secure small amounts of backsplash and mosaic tiles. They were a bit of a hassle and had to be very tiny to no margins for him but he graciously secured them for me after a number of glitches ( not related to him). He is well connected, experienced and responsive and I recommend you see him at the beginning of your search. He will not try to sell you on his own inventory unless there is a great match for you. He will send you on your way better educated and like me, you may return to have him secure what you have found elsewhere. I highly recommend him and his team. Mark

Updated from 01/01/2025 - someone hacked my account and left a misleading review, had to repost…read more The project took longer than expected, unfortunately when unexpected personal issues arose for the workers. We have to remember we're dealing with people. The issue is we see the purchase as a concrete product and get frustrated when delays or problems occur. Then the staff has to walk a fine line making sure they back up the people doing the physical work. I understand this is labor intensive and takes a skill level. My complaint is I have an expectation when I pay for something and I see it done in phases due to delays, I get frustrated. I would recommend to anyone looking to do a landscape project, make sure you understand weather and personal things cause delays, if you got the flu, then someone in the landscape crew might get ill as well. Some crews are doing multiple jobs at once and your project will be done in phases. Things have to be set up and dry etc. Plan on getting the work done before you expect to use the yard to entertain. The second thing that came up is if you add or change any part of the project you will be charged extra, If you decide after work has started that you wanted your pergola to be on concrete pillars, then the cost will change and I felt it was higher than it should have been. I strongly suggest really going over the plans and making sure you're clear on what is included before finalizing the invoice.

Horrible ! they lie & take your money & lie some more worst…read morecontractors ever, don't get fooled like we did , the workers do not have a clue what they are doing extremely bad work check their complaints, it's not good

Great working with the owner, Doug and his crew . Able to retro- fit my broken basketball hoop and…read moremake it brand new . The teenagers will be happy . Thanks Doug and Jill

Totally overpriced. Made a purchase of almost $400 and returned 2 weeks later because I needed some…read moremore of the same material (steel squares tubing). I assumed that they would charge me the same but they wanted roughly 25% more. I passed and found a different metal supplier in Chandler which charged me $257,- instead of the $387 which AZ Metals quoted me. That's a difference of 50%. Total ripoff.

Highly Recommended!…read more My husband called 5 or 6 places and AZ Rock Depot's price could not be beat! My husband placed an order for 16 tons of Apache Brown. Matt gave him a call the same day and said he was on his way! The rock was carefully placed. Thank you AZ Rock Depot! We will definitely be back. It has transformed our yard. Gave the rock a light rinse and it is gorgeous! Thank you so much! We love it!

Josh, who delivered my gravel was very nice and and he unloaded it exactly where I wanted it in my…read moredriveway so that I could still get my car out. If it wasn't for him I would be giving 1 star for the customer service girls, untimely delivery that cost my son a days pay waiting around for 9 hours to help shovel it into my yard which was unfortunate, and the gravel I ordered was unscreened and filled with dirt.