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    Atlantis Pediatric Dentistry

    5.0 (3 reviews)

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    My Kid's Dentist & Orthodontics - Looking for a family dentist in Clinton, UT? You have come to the right spot!

    My Kid's Dentist & Orthodontics

    3.6(9 reviews)
    3.5 mi

    We have been coming to this dental group for roughly over six years. I had an appointment for my…read moresix year old son for his 6 month check up at 2:45. We weren't taken back until 3:00. We had x-rays taken, then we were taken to the back room. The dental assistant was great and did well with my son. The new dentist who I was meeting for the first time, Dr. Vy Tran entered the room. Dr. Tran did not introduce herself and immediately asked my son "who's those people?" and pointed at me and husband. My son said "that's my mom and dad" and Dr. Tran said "should we make them leave?" My son said "no". She said "are you sure we shouldn't make them leave"? As I was looking at my son's face he was very uncomfortable and she was very persistent on making us leave the room, we did not. She asked me if I had any questions, I asked about a previous injury to my son's front tooth and she was sarcastic and rude with her answer's. She started feeling around in his mouth and he told her that she was hurting him and she dismissed his feelings and she said he's not in pain as she put both of her fingers into his mouth and started pushing in his mouth. She told us that my son had a small cavity in the back left side and told me he needed a filling. She told us that the only way she can work on my son is to put him to sleep, I asked is there any other way instead of putting him to sleep, as I did not agree with that and I stated that my other child had a filling procedure with the dentist before her and was not put to sleep. She was very persistent and pushy on wanting to my six year old to be put to sleep. She told me that if I wasn't going agree on the way she does things, she stated that I can go somewhere else. So I told my son to get up and we left the back room. I talked to the front receptionist and expressed my feeling and my experience with her and they told me that she is their new dentist and I told them I will not be coming back and will have to find a new dentist. I have never had a bad experience with this dental office. I'm very offended and disgusted with the way Dr. Tran talked to me and how she treated my son. My son does very well with the dentist and has never had any issues. She made him very uncomfortable and now he is not happy going to the dentist, she has ruined that experience for him. I would be cautious of this Dr/Dentist wanting to be alone with your children. it's weird and unprofessional!

    Dentist made me and my daughter feel uncomfortable with her comments, misleading statements about…read morewhether or not my daughter had cavities. the TV in the exam room was on a dvd title menu playing the same song over and over again at a fairly high volume, I asked the dental assistant to please change the TV or turn off the song, he said he would but still left it on. the front desk was nice and have my kids a prize but the overall experience was not good

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    My Kid's Dentist & Orthodontics
    My Kid's Dentist & Orthodontics - My Kid's Dentist & Orthodontics opened its doors to the Clinton community in December 2011.

    My Kid's Dentist & Orthodontics opened its doors to the Clinton community in December 2011.

    My Kid's Dentist & Orthodontics

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    Dawson Pediatric Dentistry & Orthodontics

    Dawson Pediatric Dentistry & Orthodontics

    3.7(3 reviews)
    4.0 mi

    I was very pleased with this office. They were so great about getting us taken care of anytime we…read moreneeded to stopped in for a bracket or a wire fix. They had my son in and out of his braces in 6 months, before we relocated out of state! The billing practices of this office is where they fell flat off the five star rating and into a one star. I mentioned my son was treated for 6 months, however they bill the insurance for an 18 month treatment plan. I was very upfront with the office at the time of treatment that we would be switching dental insurance, and they insisted that as long as my insurer accepted a treatment in progress, there would be no issues. My son's out of pocket expenses were paid upfront and with the insurance change there was a slight adjustment and a small balance due of about $88, sort of annoying, but I paid it. What was huge, was the call a year or so later to let me know that I have a balance of $340 due. I called several times throughout the year to check on my balance with the office until it was confirmed that I had nothing due (we had other treatment plans in addition to my son's). So I am sure anyone in my position can understand my shock at the suddenly due balance, and the explanation I received on this new balance is without a doubt the most obscure billing policy I have ever heard of and experienced. Insurer's have a contracted rate they have promised to pay, so as a medical provider, if you accept this particular insurance, you have agreed to this contracted rate as payment. My initial insurer had a contracted rate that was higher than the contracted rate the insurer's that took over; keep in mind that this office accepts both insurer's rates. This office has chosen to continue to bill at the higher rate, rather than the contracted rate of the second insurer. Here's the kicker, had I just waited on treatment and waited until my new, lower paying, insurance kicked in, I'd owe nothing at this point but, because the second insurer came into the picture after the fact, the office will not adjust what they are charging to the new contracted rate. They are instead charging at the higher, initial, insurer rate and jilting me with the balance. They were deceivingly dishonest about this billing practice. So if you find yourself in a potentially similar position, perhaps it may be best to wait or go to a different provider, but certainly do not ask the staff because they'll only tell you that as long as the new insurer accepts a treatment plan in progress, you will be fine; which take it from me- is definitely not the case.

    I could not recommend Dr Dawson more highly. He was amazing with our daughter since the first time…read morewe saw him was when she fell and broke her tooth a year ago. He worked her in that morning despite her being a brand new patient. He even called the next evening at 7 to check on her. What I was most impressed with is that he recommended against getting her other tooth out and just watching it, a year later that tooth is still there. Awesome dentist, fantastic staff!!!

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    Dawson Pediatric Dentistry & Orthodontics
    Dawson Pediatric Dentistry & Orthodontics
    Dawson Pediatric Dentistry & Orthodontics

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    Atlantis Pediatric Dentistry - pediatric_dentists - Updated May 2026

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