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Atlantic Shore Dermatology

1.0 (1 review)
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2 years ago

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Cavalier Ashley MD

Cavalier Ashley MD

4.3(6 reviews)
30.8 mi

Type of Care Care Quality…read moreOffice Experience All horrible. I tried to establish patient care in 2023 and wasn't given an appointment until March of 2024. Initially when I called a over a year ago I was spoken to by the Scheduling Receptionist with a rude and condescending tone. I chose to not make an appointment at that time. A few weeks later I called back and was given an appointment for 9 months out. Feb. 2024 I called to give updated information and was told by the 'scheduling receptionist' - "YOU WANT TO COME HERE, WHY WOULD YOU WANT TO COME HERE, THAT'S WEIRD, CAN'T YOU GET HELP FROM OTHER DERMATOLOGISTS IN YOUR AREA?" The person was extremely invasive, condescending and abusive. I called the St. Mary's Location to get help and the Employee Named Paula claimed that she would get me an appointment and send me a SELF-PAY Letter with financial information and she claimed to have been shocked by my experience. 14 days had gone by and I hadn't gotten a letter or a call for an appointment for the St. Mary's Location. I called twice to speak with Paula about it and she said in a very rude tone and acted like I was a burden: "I told MY supervisor about you and she said she would take care of it!" I said: "I hope that my grievance that I shared would not prevent me from becoming an established patient..." THE OFFICE MANAGER NEVER CALLED ME ON HER OWN TO FOLLOW-UP WITH ME UNTIL I CALLED THE SECOND WITH PAULA AND SHARED MY CONCERNS ABOUT NOT BEING A PATIENT. I feel that the GOOGLE REVIEWS ARE BEING 'BOUGHT' because I was not able to POST MY NEGATIVE EXPERIENCE PUBLICLY for Dr. Ashley Cavalier - St. Simons, Ga. My review showed up for only me to see. All of these raving reviews about Dr. Cavalier and since my experience of not getting an appointment in a reasonable manner, and not being worked in, and having to wait a year (ANGEL CALLED AND SAID MAY OF 2024) LEFT A VOICEMAIL AFTER I CALLED TWICE) was a total insult and there was absolutely no respect for My Patient Care/Health. I would like for Dr. Cavalier to know how devastating this has been for me due to what A LOT of patients are saying about her in a positive manner and their medical care and experience. That was not mine - as stated by someone else - Dr. Cavaliers' staff needs to be re-trained in ethics, customer service, and sensitivity.

Dr Cavalier is incredibly knowledgeable and has a way of caring for her patients that is truly…read moreunmatched. Can't say enough good things about this provider!

Atlantic Shore Dermatology - dermatology - Updated May 2026

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