Hi,
If you are buying Fujitsu Heat pump you should avoid this company.
They claim they are a PEI based company, when in fact, they are based out of NB.
They are employing hit, sell, and run Island salespeople who are obviously on commission.
They claim to sell in bulk and that they have the best prices. However, in fact, two other Island companies will open the sale and install at a lower price.
Their untold story is their expensive service. Yes, $95.00 per call for warranty work after the 1st year expires.
The other companies will services your machine inside and out for 12 years with no hidden fees because they are paid by Fujitsu as is Atlantic Home Heating. Also called double dipping or gouging the customer.
Even if you live in the " Hub City" or nearby, be aware.... you will be charged for every trip to your property after the 1st year.
If you are looking... keep looking !!!
But, if you unknowing got swept off your feet by this company, you are not stuck.
Other companies that sell the same appliances can and will service your machines at no charge.
And their response time is forthwith.
I sent 4 emails this summer attempting to get resolve to issues with no response. And, I have had to wait as lomg as 3 days for a return call for teck support.
No more.... and you can avoid all this by buying from the other Island owned and operated competitors. read more