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Atlanta Place Dentistry

4.0 (8 reviews)
Closed • Closed

Services - Atlanta Place Dentistry

Cavity treatment

Dental exams

Teeth cleaning

1 More Service

Tooth filling replacement or repair

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Dental Arts of Bixby

Dental Arts of Bixby

3.3(7 reviews)
3.9 mi

"Terrible" doesn't say enough about them. Nice up front, but absolutely horrible on the follow…read morethrough.

I downloaded yelp just to leave this review and warn others! While the dental team who worked on…read moreboth my husband and I were great, we cannot say the same for the billing and management staff. Both my husband and I had several appointments to correct some things we agree were needed, but this dental office charged us about $1000 more upfront than what we actually owed. When we called to get this resolved and refunded, we were told for a week straight their insurance/billing person was not in and would contact us once they returned. The following week, we finally got ahold of someone and the dental office emailed over our treatment plans so we could review them against our EOBs. After reviewing all the documents, calculating exactly how much we overpaid, and discovering they "forgot" to bill insurance for 8 different things on my husband's treatment plan, we immediately reached out to the dental office to figure out how to move forward and could not get a response. We spoke with our insurance provider who had to call the dental office to get them to submit the claims for all work completed. We continued to follow up via email and calls to go over the numbers and it took another week to get in touch with the correct person, Tiana, who refused to go over the treatment plan and EOB line by line and told us we were in fact owed a refund, but not as much as we were claiming, all because she couldn't understand how to read the EOB correctly. After that call my husband decided it would be easier to discuss this issue in person, requested to leave work early, and drove down to the dental office. He was quickly assured by the office manager that we were correct, and she needed to audit our account and send it to her accountant for a refund. She promised that we would hear something by the end of day 7/9/24. My husband emailed the office yesterday, 7/9/24, to follow up and (surprise!) we did not hear anything from them. We attempted to call the office today and were once again told that anyone who could help us is not available. Long story short - we still have not received our refund. Learn from us and either choose a different dental office or watch your EOBs like a hawk.

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Dental Arts of Bixby
Dental Arts of Bixby
Dental Arts of Bixby

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Atlanta Place Dentistry - generaldentistry - Updated May 2026

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