I recently retained the services of BQ Media Group. Alex was the professional photographer that…read moretook the photographs I needed for my headshot and media presence. This was my first professional photographer and I am very well pleased with the services rendered. The quality of the customer service experience is exceptional and I will classify it as "top shelf." I highly recommend the services of this organization for your next photo shoot. Thank you!

I booked a two-hour birthday photoshoot with Cranium LLC in December 2025, and the experience did…read morenot meet professional expectations. The photographer arrived more than thirty minutes late. The studio was unprepared and had not been cleaned prior to my session. Although I booked only two hours and did not request additional time, the shoot extended to nearly five hours due to excessive lighting adjustments (an issue noted in another review). This caused me to be significantly late to my birthday plans. There was no acknowledgment or apology for the delay, and when I raised the concern, the response was dismissive rather than professional. Communication was a consistent issue throughout the process. Prior to the shoot, messages went unanswered for several days. After full payment, communication again stopped for multiple days. Edited photos were delivered without acknowledgment or responses to follow-up messages. When I requested a correction to an edit that still showed a visible hole in my shirt, I did not receive a response for several days. A subsequent edit request received no response at all. The initial edited images were very dark. I did not receive lightened versions until nearly a month after the shoot. My headshots were taken against a dark background that caused my hair to blend in. Due to continued non-responsiveness, this issue was never resolved. Additional edited photos that I purchased were delivered after the stated seven-business-day deadline, with no explanation or acknowledgment of the delay. The photographer also double-booked my session. Another client arrived near the end of my shoot, and the final portion felt rushed. I did not receive all the shots I wanted for any of my styled outfits, including full-body shots that I specifically styled for and expected to receive. While some of the final edited photos turned out decent, the overall experience felt disorganized and dismissive of my time, lacking basic professional courtesy. Clients should also be aware of the following when working with Cranium LLC: * Edited photos may be delivered after the stated deadline without notice. * Communication may stop for extended periods after payment. * Only final retouched images are provided; unedited files or non-watermarked proofs are not released. * Additional photos must be purchased as retouched edits at $50 per image. * Gallery links may be deactivated once selections are made, despite the contract stating 30 days. * Full-body shots are not automatically included and should be explicitly requested in advance. Based on my experience, I recommend confirming expectations in writing regarding communication timelines, shot lists, angles, and image access. Based on this experience, I would not book with Cranium LLC again.

I recently shot with Reginald and it was such a pleasure. He made me feel very comfortable, as it…read morehad been many years since my last photo shoot. He has an eye for enhancing the elegance and beauty that one may not know or feel they possess. He comes highly recommended and delivers beyond what I could've ever imagine. I look forward to working with him in the future.

My session with Jenni was more than I could have ever imagined. She was efficient, professional,…read moreand incredibly warm, which made me feel comfortable right away. Since I'm pregnant, she knew exactly which props and angles would work best for me, and her guidance was so reassuring. Her studio is spotless and fully equipped with top-of-the-line props--it truly felt like a home away from home. My final photos were delivered sooner than expected, and the quality exceeded my expectations. Jenni is a true professional, and I couldn't recommend her more highly.

Looked at so many different photographers for our first child's first birthday smash. The prices…read moreyou will find are very scattered but you get what you pay for. We chose Jenni based off many things which included her pic examples online, reviews, professionalism and the look we were going for. She did not disappoint. She has a dedicated studio with multiple rooms set up and wardrobes that really set her apart from the average photographer. She also goes over and beyond to ensure a successful shoot. Hands down hire her. You will not regret it (pics came from fb post on her page)

Jilian is a very talented photographer! I reached out to her to take headshots for my applications…read more I brought a few outfits, she helped me choose which ones she thought would work best. I've never had portraits taken before, but Jilian was so friendly, it made the process a breeze! She is extremely detail-oriented, and made sure each shot was set up perfectly. Before our session, I had sent her the dimensions required by the various programs I was applying to - she went the extra mile to ensure that the photos she sent me matched all those criteria. She really helped me polish my applications, and was so wonderful to work with. I would highly recommend her!

From the owner: Headshots, Lifestyle, Family, Senior, Engagement, Maternity, Weddingsread more