I absolutely recommend The Joint Chiropractic on Hixson Pike! The team is welcoming, efficient, and…read moretruly cares about your health--not just a quick adjustment. The doctors take time to listen and tailor care to what your body needs. The office is clean, relaxing, and you never have to wait long. I left feeling aligned, refreshed, and relieved. Excellent care and a great overall experience!

I watched my wife come here for months before trying it myself. And I saw the difference it made in…read moreher posture, back pain, neck pain, and Mild headaches and how it helped. I was all aboard that train. Westside up for my own Joint Chiropractic membership! I have not regretted it since and if I do not come at least once, twice a week, I don't feel, aligned so to speak. Now, we were special little snowflakes with our billing, so at times we have been billed wrong or not on the right date. That was more of an administrative or clerical error then a mistake on anyone's part and was promptly fixed. It was really nice to work with a place that made sure how you wanted to pay and when worked out for your budget. So at this point on our account, we have myself in my life, and also a 13 year old son. For all three of us with a military discount, it comes out to about $100 a month for 4 visits for each of us and $10 for any additional visit. Front staff is awesome, the doctors themselves I will happily listen to you and explain what and why they're doing what they're doing. Very transparent, very chill and comfortable. They're also all about cleanliness because of Covid.

21 minutes ago I just left there after being told that I had…read morebeen discharged back in January due to dispute with a staff member over the phone about my care. The dispute was not with Vicki Cooke my former NP, she had never talked to me about it, she was out of town during this time.... I guess it's common practice now to have no say so about your care. Regardless, you discharged me as a patient, fine, I will go someplace else... My complaint, you sent out a certified letter in January, or you say you did, you wouldn't show me the receipts. I never received any letter, why would I have shown up for an appnt if I had received it. I had an appnt scheduled on 6/14 since my last appnt in December of 2017. I received a call to confirm my appointment, I asked to change the appnt to today's date. Yesterday I received a call to confirm my appointment. I came in for my appnt, I was asked to update paper work and then taken back to a room.... It was then I was finally approached about the letter that was "sent" out in January. Vicki Cooke would not even come and talk to me. I was humiliated and all of this was over a dispute with a very rude staff member about antibiotics for a sinus infection. Today I came in with a black eye and a hurt shoulder from a fall yesterday, I thought I was going to have it looked at. . I guess I need to find a new doctor to take a look at it.... My advice to the staff there, if you discharge someone as a patient make sure your staff and the patient knows about it. And to Vicki Cooke, I suggest you take the time to talk to your patients before you make rash, uninformed decisions. I'm truly baffled at this, all over antibiotics for a sinus infection.

I couldn't think of a better place to go for my medical treatments. I have diabetes and I have to…read moresee my Dr ( Vicki Cooke ) every three months. So over the years I have been there a lot. I have experienced nothing but kindness and care from Vicki and her staff. It's unusual for a Dr anymore to sit down with you and look you in the eyes and ask how you are doing.... This is a place that cares about their patients.

This is an outstanding group of physicians and also they have a very friendly staff! It is a very…read moreclean and pleasant place to visit! I highly recommend this practice!

I've been to this practice a few times now. Very friendly, knowledgeable, and the office is run…read morewell. The doctor listens to you. The nurse is very responsive and supportive. I've needed a few referrals and these were completed very quickly. They even set up the appointment or had the office I was being referred to, call me. Very refreshing to see this type of practice. I would recommend them whole heartedly.

Vicky is great. She takes time to listen and is proactive. She asks lots of questions and truly…read morecares about her patients. Highly recommended!

I have been going to see Vicky Cooke for over ten years - and she's provided the best medical care…read moreI have ever had. Vicky Cooke, nurse practitioner, heads up this practice. She cares as well as being the best diagnostician and has determined what's wrong with me when others couldn't figure out what is wrong with me- and there have been so many issues - & she has saved this one life I have - So, if you need care - this is the place to go. The rest of the staff is topnotch -- so if you need medical attention - go there see Vicky !

Dr. Norris is amazing, he cares so much about his patients and is very personable! Go see him if…read moreyou need any PT

From the owner: If it hurts, please don't pop a couple pain meds and try resting until the pain goes away. That…read morewon't fix the issue at hand, instead it will cost you time, money, and pain.  Have it looked at right away by a physical therapist to ensure you fully address the cause of the pain. At OOSPT, our physical therapists will be able to enlighten you on the cause of the pain and how to fix the dysfunction. They will be able to guide you through proper exercise, provide appropriate manual therapy, and educate you on methods you can use for rehabilitation and prevention of future injury (through exercise, nutrition, sleep, etc.) ​Take action early and keep yourself healthy.

I needed a tetanus shot. Showed up first thing on Sunday, was in and out in under an hour. Couldn't…read morehave asked for a better experience. ----- So I had to stop by a second time, this time for a sinus infection of some sort. Dr. and Nurses were super efficient, knowledgeable, and and courteous. Two for two, this place is just amazing. So glad to have a competent, efficient urgent care so closet o home.

The angry screaming woman called the police on me and told them I was trespassing. LOL…read more The truth is the angry screaming woman refused service because she didn't like the fact I wouldn't get on the table; I needed to sit in the chair as I was not feeling well due to a suspected ear infection. These people are angry that you're even there, and it's evident as soon as you walk in the front door. They provide masks and insist you wear them the entire time there. I was having trouble wearing a mask that long with the ear issue. Joe Biden says Covid is over. They must be addicted to those masks.

I waited a while before posting this hoping that they would take steps to resolve insurance issues…read more I will note that the facility did take good care of me for my needs on a Saturday in March 2025. The problem is that they billed my insurance in a way That caused Blue Cross Blue Shield not to be able to process it correctly. Fast Pace Was not willing to address the issue directly with Blue Cross Blue Shield, thus billing me for the full amount. They may be good if you are paying cash, but they certainly are not good when using insurance. I hope the issue is resolved soon, but I am not all that hopeful.

They were really nice and caring with my daughter. She didn't want to do all the testing and the…read moreDoctor was okay with that. We were in and out of there quickly. My only complaint was they sent her prescriptions to the wrong CVS after me telling them to be sure it was sent correctly because she was seen at one in Nashville prior. Therefore, I had to wait at CVS to get transferred. Easy slip up, I guess.

She does not deserve even 1 star this women was rude thinks she is God and try's To force you to do…read morewhat she says. I came from an HMO in Atlanta to her as a patient she said I was in bad need of a therapist so I called and all the ones on my insurance said they were not taking new patients so the next time I went she yelled at me told me you seriously can't be that dumb it means there is a waiting list. I asked her how would I have known that I came from an HMO . She still yelled at me with my husband present! She is wicked mean and hateful!

Chase at Bounceback Physical Therapy has done it again. I got hurt playing basketball, it wasn't a…read morerepeat of my old low back pain that he got bulletproof with me, this was a new one. I tried to just get through it but two weeks later it was changing the way I moved and I wanted my old body back. So I found myself driving across Chattanooga to his office in Hixon. It was worth the drive and so much more. Took about an hour to diagnosis and treat. 1 visit and I'm back to moving the way I want. So much improved function! If you live anywhere in southest Tennessee, from Sale Creek to Cleveland to Ringgold you shouldn't think twice about choosing him to be your physiotherapist.

From the owner: Bounceback Physical Therapy – Personalized Care to Help You Move Better and Live Pain-Free…read more At Bounceback Physical Therapy in Chattanooga, TN, we focus on one-on-one, hands-on treatment to help active adults overcome pain, improve mobility, and recover faster—without the need for surgery, injections, or medication. We specialize in back pain, neck pain, joint pain, and mobility issues, offering a comprehensive approach tailored to each patient’s unique needs. Whether you’re recovering from an injury, dealing with chronic pain, or simply looking to optimize your movement, we’re here to help. With a commitment to delivering high-quality, personalized care in a private setting, we make sure every client gets the attention they deserve. Let us help you bounce back and live the life you love.