I have used the services of Simple Choices twice now over the last 7 years. Each time, Roy and his…read morestaff have been professional and compassionate. I felt at ease from first contact that my loved one (and I !) would be treated with care and respect. I appreciated the prompt response from the moment I reached out. Without hesitation, I would recommend Simple Choices for end of life arrangements.

I'm a year late writing this review, but it was recently the first anniversary of the death in our…read morefamily and it reminded me that we intended to share our glowing review of Simple Choices but didn't get to it in the months immediately after. At the time, I called around to at least 4-6 different places in the Albany area to understand the cremation options available, at a very stressful time obviously. Roy was BY FAR the most compassionate, patient, responsive, and clear about what to expect. Seriously, you just don't want to deal with the impersonal or callous attitudes that came across in my first phone call with some of the other places that offer cremation services. There wasn't even the smallest hint of anything other than the ideal level of genuine helpfulness from Roy. On top of that the prices were extremely fair, and the environment and decor in the Simple Choices funeral home is very comforting. Looking back, it also feels good to have supported a business & team that is committed to doing the right thing for people at their worst times. They live out ALL the values stated on their website. Oh, and I should also mention just in case anyone's looking for this detail in a review - our family isn't Christian, and Roy was nothing but pure kindness and understanding on adjusting the decor in the funeral home for our small family viewing. Roy & team, from the bottom of our hearts, thank you so much for your excellence at serving us at such a difficult time. If we could leave you a 6 star review we would!

I was truly impressed by how helpful and respectful Mike and his associates were in bringing about…read morethe rather complex funeral wishes my mom had requested. Everything was dealt with in the most stress-free and straightforward way, making what could have been a terrible experience into something that everyone that knew my mom agreed was exactly what she would have wanted! I also appreciated being able to plan most of it before she actually passed so there weren't any surprise fees. I highly recommend them.

From the owner: Privately owned since 1864. Providing funeral arrangements for burial or cremation. Caring for your…read morefamily at a time when no less will do.

I contacted Henderson, spoke to the owner. He said someone was going to call & then come & look…read moreover my request to exam my boiler. No one ever came & no follow up call. Leaves me to think, I hesitate to do business with him. Probably won't as they NEVER CAME OR CALLED.

Fantastic and reliable family owned business. They have always had fair prices and great service…read more I've had them as my oil company for 10 years and have never been left high or dry. Twice this winter I've had boiler issues at night, twice they've come within 20 minutes to get my heat up and running!

We had to put one of our rescues down. He was a black lab mix and loved very much. We wanted a…read moreprivate cremation for him as I had for a previous dog. I found the people were very caring and compassionate. I will use them again, hopefully not too soon though. Our Vet recommended them and I trust my Vet.

Today, I had to down my much beloved cat Logan. I put him down at the Animal Hospital. However, my…read moremom found Buddy's place in hudson, NY for a private cremation. The owner Karen was home on Labor Day and came to meet us to take Logan (the crematory is on her property). She was so nice and kind which made it easier for me work through the process. It such peaceful place. I know Logan will be taken care with kindness.