Best customer service!place is very efficient, speedy and prices you can't beat! Definitely…read morerecommend this place!

From the owner: Our business specializes in phone repairs for all models of smartphones , computers, and tablets …read more We offer a college and military discount

So far I'm not a happy camper. I ordered a phone a week ago and was told I would receive a phone…read morecall in a day or two . One week later and no one has called. I finally called tonight 7:00 pm, one week later and the gentleman who answered the phone immediately said yeah it's here, a white one? So bottom line.... no one could be bothered letting me know my phone was in! Crappy service so far in my opinion.

I went in to switch from Sprint to Verizon, and although it took 2.5 hours to get everything…read moretransferred due to problems with their computer, the staff was nice and it seemed like everything went smoothly. Since that time, my experience with them has been terrible due to the following problems: - Phone trade-ins cannot be done in store and must be mailed in. If you go to a Verizon store they can do the trade-in on the spot. - Associate named Sean lied multiple times about the trade-in offers I would be receiving. He then refused to acknowledge what he had originally told me, and that the offer I agreed to never existed. - Sean also said that my application for new phones would not show up on my credit report, but it did cause a hard pull through Experian. - When working with the manager Bryan, he was not able to honor the offers I originally agreed to. He was able to suggest a different offer but this required an additional 3 weeks, since my final Sprint bill was needed. - It also took Bryan 2 weeks to get the promotional code I was supposed to receive sent to me, and an additional week of working on it to finally get it to work on the website. It is now 5 weeks after my original purchase, and I was just able to send all of my phones and information to Verizon to begin the rebate offers, when I was under the impression it would only be a week. I would highly recommend to avoid this store if shopping for new service or phones with Verizon and go straight to a local Verizon store instead. I am greatly disappointed with how much work and time I needed to invest to get all my issues resolved with their staff.

8/14/22 had to go to T-Mobile to have my screen protector replaced due to it having numerous cracks…read morein it after dropping it a couple days prior to this visit. I was cheerfully greeted by Raymond who set me up with a replacement which only took minutes to install. He was pleasant and very conscientious about doing a good job on the installment. This was a very positive experience.

This location is a joke. It's "managed" by very unprofessional kids that don't know what they're…read moredoing. The atmosphere made my customer experience less than ideal.

I went to the Taylor store Travis and Mikayla were great…read more I just walked in with a few questions. They were very informative, they helped me with my issues. I would come back there in a heartbeat, and I lived forty five minutes away

I was so impressed with Mike at the Pittston Verizo Authorize Retailer. My phone stopped working…read moreand I needed another IPhone 14 due to a fundraiser I was participating in the next day. I spoke with Mike in the morning and explained I needed another IPhone 14 ASAP. He told me to come right down and in about 80-90 minutes I was on my way home with all of my apps transferred and a new IPhone. He was pleasant and knowledgeable. A few days later I went back to Mike because I couldn't hear texts coming in from only one of my contacts, Mike looked at my contacts and immediately showed me what was wrong and also how to fix it if it ever happened again. . It didn't take more that a couple of minutes to fix. I highly recommend this Verizon store and especially Mike. I hope his superiors get to read this so that they are aware of his excellent customer skills.

Chris was the best, friendliest , and most efficient person ive had the pleasure of dealing with at…read moreany store let alone just Verizon. id happily always bring any issues or questions i have to him because hes on top of everything with 100 percent proficiency. give him more than 5 stars if i could. Only good things from Chris at Verzion TCC in Pittston.

Courteous and helpful, these employees are outstanding and their work is good. My iPad was…read morecompleted sooner than estimated.

I started my quest to fix my Ipad Air at Best Buy. Geek squad person made it known that Apple…read morecharges the cost of the Ipad Air being that my device is not under warranty any longer. Next stop was to iDropped in Edwardsville. The young man came to the counter, after telling him my issue he asked if I did a hard reset. Of course I did not know how (I'm a desktop gal). Went ahead and did it for me. at no charge. Only thing he requested for payment was a good review. Thanked him. Went around the corner and ordered them a pizza for his kindness. Sincerely grateful for him saving me over $1000.00. Kudos to iDropped!!!!!

They did a great job. They stuck totally he schedule. I highly recommend. My screen is like…read morenothing ever happened.

I needed to get my son's ipad fixed. I called around and found either really high prices or…read moreunavailable parts. These folks had the parts, were priced very reasonably and fixed it in less than a day. they were friendly and professional. They will be my go-to from now on.