So far I'm not a happy camper. I ordered a phone a week ago and was told I would receive a phone…read morecall in a day or two . One week later and no one has called. I finally called tonight 7:00 pm, one week later and the gentleman who answered the phone immediately said yeah it's here, a white one? So bottom line.... no one could be bothered letting me know my phone was in! Crappy service so far in my opinion.

I went in to switch from Sprint to Verizon, and although it took 2.5 hours to get everything…read moretransferred due to problems with their computer, the staff was nice and it seemed like everything went smoothly. Since that time, my experience with them has been terrible due to the following problems: - Phone trade-ins cannot be done in store and must be mailed in. If you go to a Verizon store they can do the trade-in on the spot. - Associate named Sean lied multiple times about the trade-in offers I would be receiving. He then refused to acknowledge what he had originally told me, and that the offer I agreed to never existed. - Sean also said that my application for new phones would not show up on my credit report, but it did cause a hard pull through Experian. - When working with the manager Bryan, he was not able to honor the offers I originally agreed to. He was able to suggest a different offer but this required an additional 3 weeks, since my final Sprint bill was needed. - It also took Bryan 2 weeks to get the promotional code I was supposed to receive sent to me, and an additional week of working on it to finally get it to work on the website. It is now 5 weeks after my original purchase, and I was just able to send all of my phones and information to Verizon to begin the rebate offers, when I was under the impression it would only be a week. I would highly recommend to avoid this store if shopping for new service or phones with Verizon and go straight to a local Verizon store instead. I am greatly disappointed with how much work and time I needed to invest to get all my issues resolved with their staff.

Yeah the service was not great and they seem to use parts that are no standard for your device. The…read moreshoes were kinda wack and overpriced compared to other stores. I don't really think they know what their doing and seem to want to pull the wool over customers eyes.

Took the frame from my screen, the new screen fell off a week later and now i have to pay 200$ and…read moreused a off market screen

I started my quest to fix my Ipad Air at Best Buy. Geek squad person made it known that Apple…read morecharges the cost of the Ipad Air being that my device is not under warranty any longer. Next stop was to iDropped in Edwardsville. The young man came to the counter, after telling him my issue he asked if I did a hard reset. Of course I did not know how (I'm a desktop gal). Went ahead and did it for me. at no charge. Only thing he requested for payment was a good review. Thanked him. Went around the corner and ordered them a pizza for his kindness. Sincerely grateful for him saving me over $1000.00. Kudos to iDropped!!!!!

Courteous and helpful, these employees are outstanding and their work is good. My iPad was…read morecompleted sooner than estimated.

Had a wonderful experience with each staff member at NEPA Geeks. They were all professional,…read moretreated both my 97 year old mother and I respectfully without being condescending. Although this was a stressful situation for us, the techs made certain my mother felt comfortable after the computer was reinstalled. They were so patient! I highly recommend!

Every time our computer needs to get fixed. Or when a iPhone screen was broke NEPA GEEKS fixed it…read moreASAP. And with in reasonable time and rate. So happy they are in mountain top.

Evolutionary Computers in Kingston, PA is hands down one of the best places to go for computer…read morerepair and tech help in NEPA. They are honest, professional, and really take the time to explain what is going on instead of just trying to sell you something you do not need. Whether it is a laptop, desktop, phone, data recovery, virus removal, or business IT issue, they go above and beyond to help their customers. Great service, fair pricing, and fast turnaround. Highly recommend Evolutionary Computers to anyone looking for reliable computer repair in Kingston or the surrounding area!

I brought my fast, smooth-running HP laptop in because of browser pop-up notifications. They looked…read moreat a software tool, saw my SSD drive was at 30% health, and tried to claim that the 30% health was what was "causing the viruses." That is a complete lie--physical drive health has absolutely nothing to do with software viruses.They tried to charge me $380 to replace a "slate drive" and a hard drive--parts that don't even exist separately in my machine. When I called them out, the story constantly changed. The price suddenly dropped to a $330 "defrag" to make it last a year, and then became a $200 virus cleanup. They even asked for my private Google account password, which no legitimate technician ever needs. They kept putting me on hold to talk to a "so-called engineer" to spin more stories. Do not trust them--they just want your money.

Best customer service!place is very efficient, speedy and prices you can't beat! Definitely…read morerecommend this place!

From the owner: Our business specializes in phone repairs for all models of smartphones , computers, and tablets …read more We offer a college and military discount