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    AT&T Store

    2.3 (6 reviews)
    Open 10:00 am - 8:00 pm

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    Verizon Authorized Retailer, TCC

    Verizon Authorized Retailer, TCC

    2.5(2 reviews)
    0.9 mi

    So far I'm not a happy camper. I ordered a phone a week ago and was told I would receive a phone…read morecall in a day or two . One week later and no one has called. I finally called tonight 7:00 pm, one week later and the gentleman who answered the phone immediately said yeah it's here, a white one? So bottom line.... no one could be bothered letting me know my phone was in! Crappy service so far in my opinion.

    I went in to switch from Sprint to Verizon, and although it took 2.5 hours to get everything…read moretransferred due to problems with their computer, the staff was nice and it seemed like everything went smoothly. Since that time, my experience with them has been terrible due to the following problems: - Phone trade-ins cannot be done in store and must be mailed in. If you go to a Verizon store they can do the trade-in on the spot. - Associate named Sean lied multiple times about the trade-in offers I would be receiving. He then refused to acknowledge what he had originally told me, and that the offer I agreed to never existed. - Sean also said that my application for new phones would not show up on my credit report, but it did cause a hard pull through Experian. - When working with the manager Bryan, he was not able to honor the offers I originally agreed to. He was able to suggest a different offer but this required an additional 3 weeks, since my final Sprint bill was needed. - It also took Bryan 2 weeks to get the promotional code I was supposed to receive sent to me, and an additional week of working on it to finally get it to work on the website. It is now 5 weeks after my original purchase, and I was just able to send all of my phones and information to Verizon to begin the rebate offers, when I was under the impression it would only be a week. I would highly recommend to avoid this store if shopping for new service or phones with Verizon and go straight to a local Verizon store instead. I am greatly disappointed with how much work and time I needed to invest to get all my issues resolved with their staff.

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    Verizon Authorized Retailer, TCC
    Verizon Authorized Retailer, TCC
    Verizon Authorized Retailer, TCC

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    AT&T Store - mobilephones - Updated May 2026

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