Cannot trust these salesmen. When you order a phone and they say they have it and then go in and…read morethey don't have it. They sold my phone to someone else. What a waste of time! Order your phones on Apple.com then sell your phone on your own! Don't buy their over priced phone cases or protectors.

Two years ago, my husband and I broke up with our wireless carrier at that time and rebounded…read morequickly. We decided to go with Verizon and signed up at this location. It was around Black Friday too, so Verizon had some really great packages and some military discounts, so the heartbreak didn't last too long. Back then, a guy by the name of Justin took care of us and he was fantastic! He made sure that all applicable promotions were applied and was super patient with the phone data transfer (GUILTY as charged on the 10,000+ photos...sorry, not sorry) and made sure I did not lose a single one of the 20 different angles of dishes I ate or cooked that year and yes, of my family too. He was a really nice guy. Two years later, we came looking for Justin and we were sad to hear that he no longer worked at the shop, but we got referred to Ed who was just as wonderful and thorough. Ed also made sure that all applicable promotions were applied. When I returned to pick up the phone, he double checked to make sure that the promotion we had discussed was the better of the new promotions that went into effect between the time we ordered the phone and the time I picked up the phone at the store. Now, 20,000+ photos later, (nope, still not sorry), Ed was equally patient (and laughing with me or dare I say laughing AT me? but I'll give him the benefit of the doubt and say laughing WITH me) to transfer all the data over to the new phone. Ed was great at multitasking too. He was helping me and another customer at the same time, but not in a rude way, more in an efficient way. While he was on the phone with Verizon helping the other customer, he started the process on my phone while he was on hold. I was happy to be reading while waiting and socially distancing in the seating area, while Ed and the other customer was seated at Ed's workstation. Ed came over any time he had questions. Ed made it pleasant and gave us another reason as to why we had made the right choice with Verizon. After 2 years of our relationship with Verizon, our old carrier seems to be a distant memory. What was their name again? COVID-19 observations: All employees are wearing masks. Notes on Verizon: in the past year, we have enjoyed Disney+ free for one year due to the partnership with Verizon. Now that the free year has ended, we were going to sign up for the paid plan, but we found out that Verizon was offering a bundle of Disney+, ESPN and Hulu for about the same price as Disney+ by itself so that was a no brainer. Plus, the reception has been so much better than our previous carrier. Can you hear me now? LOL...(I just had to). Stay safe, Friends!

Staff don't know what they are talking about. Mother went in for issues with her defective iPhone…read more Was turned away and told to not go to an Apple authorized repair store. And instead told to waste her time at Best Buy. In addition to that they were more interested in trying to sell her products than fix the situation. GP mobile is the worst dealer in the business.

The customer service was horrible. They scammed for 70 dollars. The lady coerced me into paying $85…read moreas soon as I walked in the door. Not one time was it mentioned that if I decided not to go through with the process that I would have to pay $70 dollars restocking fee. Not once did I touch the phone or lay eyes on the phone. I asked another customer who was in the store with me the entire time did she ever say in the 2 hours I was there, that they would be a restocking fee of 70 dollars. Once I decided to not go through with the process because they would not be able to transfer everything on the phone. They spent 2 hours stalling then finally decided to tell me they wouldn't be able to do it. Don't come to this store please they will try to make you pay as soon as you come in and not tell you all the information. All they want is commission and nothing else they are not good people. They threating to call the police and became extremely aggressive once I decided to not go through with the process.

This was our first time at this Ogeechee store. Like the other stores there were no chairs to sit…read morein. The gal we had was new and young but pleasant. Very helpful to two people in their 70's with marginal iphone experience. She helped us process a lost phone insurance claim and gave us the phone numbers to finish the claim at home. She offered us chairs from the back but we were almost finished. I think this store is the 4th T-Mobile we have visited and definitely the best.

My phone is in SOS mode most of the day at my home one mile from the airport and every time I go in…read moreto talk with them I find another line of nonsense that doesn't work. They need to refund me and stop thinking that if I pay them more money that will fix my phone. So every time I go to them I get charge more money and nothing changes.

I had an absolutely incredible experience!…read more The other day I was rollerblading when I fell HARD and ended up messing up my phone screen real bad. I looked for phone repair shops online and this place had exceptional ratings. Can confirm--if you have trouble with the screen of your phone, then this IS the place to be. The service here is actually that good! The lady at the counter, Mrs. Shelby, was upfront with the process, the cost, and the duration of time it would take to get my phone repaired which, for me, was a little over an hour. If you're having trouble with your phone, iPad, or console, I totally recommend dropping by and giving this place a chance!

Excellent service, easy to find. Highly recommended. Had iPad serviced and very competitive pricesread more

I can't say enough great things about the service I received here. Within 2 days I had my laptop…read moreback and working after I lost all internet connections. Very fair price as well and I felt like it was in good, safe hands leaving it, especially after reading all the other 5 star reviews left by prior customers. Thanks, Mike

I tried to fix my own screen on my iPhone......ended up with a lit of screws and pieces into a…read moreTupperware. So I took my phone and parts in next day. They were able to assemble it and get it all working again and for only 20$. I was very happy with my service and next time will likely go there rather than try it myself.

Went in to set up internet, but my area is not supported yet. I have been eligible for a phone…read moreupgrade for a long time now but had avoided going into the store because I didn't want to be pushed into spending a lot more money per month. Justin Butler helped me realize why Verizon is still and will forever be the best choice for mobile service. He was friendly, professional, and extremely knowledgeable. Walked out with a brand new phone and am only paying a few dollars more per month. He even helped me combine my streaming services and saved me money there. Best sales experience yet in a Verizon store, and I have been a customer for over 25 years.

I switched from sprint to Verizon because I had issues with the signal. I have been happy with…read moreVerizon so far however I got an Apple Watch and this location only had the 44mm available (I have a small wrist) I wanted smaller. They said no take it and we will order the smaller use this one until it comes in. Went back, Watch was the wrong one. They said don't worry it's our fault come back in a week. Called, nothing. Went back in they said oops too late you can't return it. The rep acted like I was trying to be slick and getting a new watch! He was like "it's used you can't switch it". Now I'm stuck with the most expensive watch that I never wanted and I can't exchange it! I can't even sell it as I owe more than it's worth. Don't go to this location. They give Verizon a bad rap. I do not recommend getting an Apple Watch from Verizon and especially not from this location.

Do. Not. Use. My…read moreservice went out on a Saturday and I called to ask them to come fix. They can't get here until Tuesday, but ok, fine... I can understand. Guy comes and goes on Tuesday, service is restored, no big deal. Fast forward to the very next Saturday and the service goes out again. Same story, can't come until Tuesday, only this time the guy never shows. Service time is 8-5 and they have to give you a 30 minute heads up. I call at 4:40 and they tell (never called from the tech) that they aren't coming for some reason. BUT, they assure me some will come first thing in the morning. No show. Two hours on the phone, they assure me someone will be here today... no show... back to best they can do is the FOLLOWING MONDAY. Trash service man.

Customer service is non existent. It is impossible to speak with anyone. Biggest clusterread more

Had a galaxy and got it fixed! Only place in town that fixes Android phones. They also let me split…read morethe payment into 4 with afterpay which was convenient.

From the owner: e Mobile Repair Service, located at 85 Old Sunbury Road, Hinesville, GA, offers expert device sales…read moreand repairs. Whether you visit our physical location or need a repair on the go, we provide fast, reliable service. We specialize in fixing smartphones, tablets, and other electronic devices, and our mobile service allows us to travel directly to you, ensuring a convenient and hassle-free experience. At e Mobile Repair Service, we’re committed to keeping your devices working perfectly, wherever you are.

I cracked the screen on my iPhone and called several local businesses for quotes. Daniel's ER-Spot…read morewas significantly lower in price and had great reviews so I brought my phone in. Daniel had it fixed and looking brand new in about 20 minutes. If you're looking for fast, fair, friendly and trustworthy service, you'll find it at Daniel's ER-Spot.

Although I've only been once, I cannot say enough good things about phone service here. My iPhone…read morewas stuck on Apple logo due to low storage, which is notorious for not being easy to fix. Daniel was able to get my phone back and working for only $35, which is a great deal. I'll definitely be going back with all my technology issues.